Early Severity Predictor

Question 1

Early Severity Predictor

Answer 1

Written 5-15-19 / Updated: 5-15-19
Category: Claim Services, Preventing Opioid Addiction
When to Use: When an employer is concerned about medical costs or about the length of claims (we see this on older claims)

Question 2

What is Travelers Doing About It?

Answer 2

One of the ways we are addressing this in the WC area is through a tool that is connected to all of the data that we have been gathering for decades. It’s called our Early Severity Predictor.

Question 3

What Is It?

Answer 3

Travelers’ Early Severity Predictor is a tool that runs on every claim, behind the scenes, and it has a multitude of triggers that help us identify if a claim has a high chance of opioids impacting the outcome. Claims that are generally more prone to chronic pain can increase the likelihood of injured employees being prescribed opioid medications and becoming addicted. Our early intervention tool allows us to intervene on the claim before opioids are used to treat a chronic pain condition; we can often redirect the care to better alternatives. And, it helps us ensure that the injured worker is on a more appropriate care path.

Question 4

Benefits

Answer 4

This is just one of the benefits that every policyholder has when coming to Travelers. It’s embedded in every policy with no additional costs. It’s part of our overall services.