Risk Control On Demand Flashcards
What Is It?
Does everyone have one of these? (Hold Up Cell Phone). Let me show you how TRV innovation can help your customers solve problems within a single week. Let’s say that you are a production or warehouse manager and you are dealing with a slew of back injuries which is slowing down production and damaging your ex-mod. Travelers can help – all that we need is pictures and videos of the situation that you send securely to us – then, we can engage specialists to quickly ID what is causing the injuries and what actions you can take to improve. If you were to wait for an ergonomics specialist to be available to go on site, you could have to wait weeks whereas we can do it in days. We can address both industrial and office ergo and many other issues.
What It Does
a. Cuts down time to solutions
b. Shows your customer what a great partner you brought as a carrier
c. Saves your internal Risk Control people the time and energy so that you can focus on other issues and run the business
Additional Notes
It’s like a consulting service but you are getting it through travelers. Access to subject matter experts. Examples: industrial hygienists, ergonomics specialists, property specialists, fleet specialists, products specialists.
Most common use is ergo, whether industrial or office. Use this BEFORE employees have discomfort or just expressing discomfort. Doesn’t always have to be resolved by buying new equipment, sometimes it can be addressed by moving things on workstation. You are already paying the carrier premium - you might as well use the service.
If they are a current policyholder and on a preventive basis they reach out, we will answer.
If you have noise exposures
Air contaminant exposures
Why didn’t the other carriers bring this up? b/c most likely the competitors don’t have access to help you, they don’t have an IH lab and help.
If we don’t have a way to help them, if I just ignore it or downplay it - what will entice underwriting
