Claim University Flashcards
Claim University
Written 5-15-19 / Updated: 5-29-19
Category: Claim Services, Quality Claim Handling
When to Use: When we are higher on price and want to show our claim value
What Is It?
Claim University is a facility where claim professionals come to learn their trade and hone their skills. Our claim professionals are the key to our continued success. To ensure our customers get to benefit from the very best claim expertise in the industry, we made a major investment by creating Claim U. Nothing is more important than our customers in the way that we protect and support them when losses happen. The depth of our expertise creates a significant gap between us and our competitors. Our adjusters are introduced to the latest in vehicle, property and medical technology. They learn to understand and assess causation and liability in all sorts of business claim scenarios. By having the most knowledgeable, best prepared claim, medical and legal professionals in our industry, we can deliver the absolute best claim outcomes in the industry.
Video
http://interactive.travelers.com/claim_u_tour/intro-video-106UF-1674MT.html (3 1/2 minutes is intro, auto lab is 2 min, heavy equipment lab 1 min, property lab 2 1/2 min, medical lab 4 min, catastrophe operations mgmt. 2 min.)
The Ask
Would you be interested in viewing this and then sharing it with prospective customers for which this would be important?
