The process of effective communication

Question 1

transmitter/sender of the message

Answer 1

this is the person starting of the process by sending the message

Question 2

the medium of communication

Answer 2

is the method used to send a message for example a letter

Question 3

receiver

Answer 3

the person who receives the message

Question 4

feedback

Answer 4

is the reply from the receiver which shows weather the message has arrived, been understood and acted upon

Question 5

one way communication

Answer 5

involves a message which does not call for a response. An example would be an instruction like take these goods to the customer

Question 6

two-way communication

Answer 6

this is when the receiver gives a response to the message and there is a discussion about it

Question 7

advantages of two-way communication

Answer 7

both people are now involved in the communication process. The receiver feel part of the process and is able to contribute to the topic being discussed.

Question 8

benefits two way

Answer 8

1. )it should become absolutely clear to the sender weather or not the person receiving the message has understood it and acted upon it
2. ) the receiver feels more apart of the the process because both people are now involved in the communication process