communication types

Question 1

downward communication

Answer 1

this is when messages are sent from managers to subordinates. it can be used for instructions or statements on important business decisions

Question 2

upward communication

Answer 2

this is when a message or feedback is passed from subordinates to managers. such feedback is essential for effective communication

Question 3

horizonal communication

Answer 3

when people on the same level of an organization communicate with each other. information can be exchanged at both formal and informal meetings