Test 7.1 Flashcards
2
The ground rules are established and have to be complied by the team. Any violation of any rules must be dealt with immediately. Which of the following is the best course of action for the violation of ground rules?
SELECT THE CORRECT ANSWER
Assess opportunities for the remediation per the guidelines
Send a notice and close
Do nothing as it is normal for teams to violate
Send a termination notice to team member
Correct Option:A
EXPLANATION
The guidelines are the key and basic references to check on recommended options of actions for violation of ground rules.
4A project manager is identifying the stakeholders. The identified stakeholders have to be classified based on the authority, their immediate needs, and their involvement in the project. Which of the following models considers these?
SELECT THE CORRECT ANSWER
Stakeholder model
Impact model
Salience model
Influence model
Correct Option:C
EXPLANATION
A salience model helps to classify the identified stakeholders on the basis of their authority, immediate needs, and involvement in the project.
8The document that describes the service levels expected from a service provider is called service level agreement. Which among the following is NOT the part of a service level agreement?
SELECT THE CORRECT ANSWER
Service availability
Service review
Service pointer
Service performance
Correct Option:C
EXPLANATION
Service pointer is not a part of a service level agreement.
9 STAKEHOLDERS
In a project, a project manager has to manage stakeholders, for which a stakeholder engagement plan is essential. While analyzing the stakeholders using the power/interest grid, the stakeholder is placed in high power and low interest. How should this stakeholder be managed?
SELECT THE CORRECT ANSWER
Manage closely
Keep informed
Keep satisfied
Monitor
Correct Option:C
EXPLANATION
A power/interest grid classifies the stakeholders based on their level of authority and interest relating to the project outcomes. The recommended classification based on power/interest grid is as follows: High-power/High-interest: Manage closely High-power/Low-interest: Keep satisfied Low-power/High-interest: Keep informed Low-power/Low-interest: Monitor
10 REQUIREMENTS
The project sponsor asks the project manager for the document which would provide the detailed description and status of the product requirements. Which of the following project documents should the project manager share with the sponsor?
SELECT THE CORRECT ANSWER
Requirement traceability matrix
Scope statement
Work breakdown structure or WBS dictionary
Work package
Correct Option:A
EXPLANATION
The requirements traceability matrix captures the product requirements from their origin and tracks it till the delivery. It captures an unique identifier, brief description, the owner, priority, the version details, current status, and so on.
12
In one of the situations in a project, the final activities which were to be identified for completing the work package were not identified, as it had the dependency on the completion of 35% of the system development. The development of the system, that is, 35% is estimated to take around two and a half month. What is the best course of action to be considered to address this situation?
SELECT THE CORRECT ANSWER
Use product analysis techniques and decompose the system testing activities
First decompose the system development work package and then the system testing work package
Break project into the multiple stages and take the system testing work package as the third stage of the project
Consult and discuss the situation with the project sponsor and determine the solution
Correct Option:B
EXPLANATION
This is an example of rolling wave planning. Since there is no proper clarity of the product, the product break down can be done based on the details available and further update when it becomes available.
16Which of the following is used to determine the resources that are required for planning an activity period and estimating project activities?
SELECT THE CORRECT ANSWER
Responsibility assignment matrix
Resource calendar
Skills and capabilities
Activity sequencing
Correct Option:B
EXPLANATION
A resource calendar is used to determine the resources that are required for planning an activity period and estimating project activities.
17While negotiating the blackout period, which of the following should a project manager consider?
SELECT THE CORRECT ANSWER
Handing over the deliverables
Completion of activity
Consideration of team performance
Handing over the facility
Correct Option:A
EXPLANATION
Blackout times are declared while the deliverables are handed over.
18A project manager is monitoring the cost performance of the project and notices that the expenses of the project are high compared to the baseline cost. Which of the following can be the cause of high expenses?
SELECT THE CORRECT ANSWER
Overestimation of the cost of resources
Stakeholders not involving in the project appropriately
Incomplete deliverables
Inventory not managed well
Correct Option:D
EXPLANATION
The cost components involve various resources like human resources, technology resources, tools, inventory, and so on, which are needed to be managed and controlled efficiently. If not, it may result in uncontrolled variance of the expenses beyond the cost baseline.
19While forming a project team, it is very critical and important to consider the competencies and skills required by the team members. Which of the following is the best technique to consider while forming a team?
SELECT THE CORRECT ANSWER
Team discussions
Communication and collaboration
SWOT analysis
Team reviews
Correct Option:C
EXPLANATION
SWOT analysis provides a better visibility of the team’s ability so that the appropriate actions can be initiated while forming the team.
21
You are managing a project, and the project execution is in progress. The schedule performance shows that the project is delayed. On checking, you identify that the project team is spending more time on responding to the requests from various stakeholders, which is the cause for this delay. What is the best course of action to be taken in such scenarios?
SELECT THE CORRECT ANSWER
Inform the team to stop responding the requests from the stakeholders
Push the team to work overtime to complete all the requests
Instruct the team to work only on those requests that are prioritized
Review the communications management plan and obtain the clarity of what kind of requests has to be handed from which stakeholders
Correct Option:D
EXPLANATION
Communication management plan captures the details of communication requirements and associated details like objectives, context, who, whom, when, how, and so on. This provides the clarity related to the communication.
22 AGILE
There are various scrum events which include sprint planning, sprint daily stand-up, sprint review, and sprint retrospective. While conducting the sprint retrospective, it is essential to ensure setting the stage, gathering and sharing the data, and so on. Which of the following is also necessary to ensure while conducting the sprint retrospective?
SELECT THE CORRECT ANSWER
Generate insights, make decisions, and close
Generate documents, make decisions, and close
Generate insights, make discussions, and close
Generate insights, make decisions, and communicate
Correct Option:A
EXPLANATION
While conducting the sprint retrospective it is essential to ensure setting the stage, gathering and sharing data, generating insights, making decisions, and closing.
26Training is considered as an important activity to be performed to acquire and enhance the skills and capabilities of the team members. Which of the models mentioned below provide the opportunity for interactive learning? 1. Classroom training 2. Virtual classroom training 3. Self-paced learning
SELECT THE CORRECT ANSWER
1 and 2
2 and 3
1 and 3
All of the options
Correct Option:A
EXPLANATION
Both classroom and virtual classroom training allow real-time interactions.
29Improving the process on regular basis helps an organization to improve their performance. Similarly, after observing the performance of the team, the project manager decides to improve the process called monitor and control project work. Which of the following represents the activities performed during this process?
SELECT THE CORRECT ANSWER
Comparing the actual performance of the project to the project management plan
Validating the deliverables
Formalizing the acceptance of the deliverables
Monitoring the performance of the project manager
Correct Option:A
EXPLANATION
During the monitor and control project work process, the overall progress is checked so that the performance objectives are met as defined in the project management plan.
32A project manager is measuring the efficacy of the training to check its effectiveness. Which of the following techniques can be best used?
SELECT THE CORRECT ANSWER
Testing
Training
Team assessment
Baselining
Correct Option:D
EXPLANATION
Baselining helps to compare the performance before and after the training.
33 SLA NOT ACHIEVED
While doing the weekly review, a project manager identifies that the performance of a supplier is not up to the mark and the Service Level Agreements (SLAs) are not achieved. However, the project manager cannot impose penalty as there is no penalty clause included in the contract. What would be best course of action to be taken?
SELECT THE CORRECT ANSWER
Check the past performance of the supplier to understand the bigger picture
Inform the purchase department to initiate the identification of an alternative supplier
Do nothing as there may be performance issues with all the suppliers
Impose the penalty to the extent of the nonperformance
Correct Option:A
EXPLANATION
As a project manager, check the past performance of the supplier to understand the bigger picture
34The team members are assigned for a training with the aim of ensuring that they acquire the right skills and capabilities. What demonstrates the knowledge and skills which have been gained during the training?
SELECT THE CORRECT ANSWER
Team performance
Industry certification
Training assessment
Classroom training
Correct Option:B
EXPLANATION
Industry certification demonstrates the knowledge and skills that one has gained during the training.
35Identification of the stakeholders is done by the project manager after handing over the project charter and declaring the formal assignment. However, the stakeholders keep changing the project, and the stakeholder register has to be updated regularly. When should the identification of the stakeholder be undertaken during the project life cycle other than the beginning of the project?
SELECT THE CORRECT ANSWER
Beginning of the each project
End of the phase or stage
Beginning of the each phase or stage
End of the project
Correct Option:C
EXPLANATION
Identifying the stakeholders at the beginning of each phase and updating the stakeholder register help a project manager engage with the right stakeholders, who may change due to change in deliverables, promotions, new assignments, resignations, and so on.
36The project team is spread across various locations, and the project manager decides to select the platform which would help in better collaboration with the team. Which among the following tools does NOT help in better collaboration?
SELECT THE CORRECT ANSWER
Shared task boards
Knowledge repositories
Vision of the tool
Video conferencing tools
Correct Option:C
EXPLANATION
Vision of tool is not a tool that will help in better collaboration among the team members.
38Engaging with the virtual teams over the collaboration platforms are the ways to connect with the team. Along with the shared goal and clear purpose, which of the following is needed for the virtual team members to perform better?
SELECT THE CORRECT ANSWER
Defined task management plan
Clarity on roles and expectations
Project management plan
Documented roles and responsibilities
Correct Option:B
EXPLANATION
Virtual team members need a shared goal, clear purpose, and clarity on roles and responsibilities to be able to perform better.
39A project management office (PMO) provides the standard process, templates, and resources referring to the best practices. Besides this, the PMO also helps in accomplishing which of the following?
SELECT THE CORRECT ANSWER
Resource optimization
Risk organization
Resource standardization
Risk standardization
Correct Option:A
EXPLANATION
A PMO has the visibility to the multiple projects and the details of resource allocation and utilization in each project. Due to this, a PMO will be in best position to ensure resource optimization.
42While doing an engagement assessment, it is essential to identify the team members who can collaborate proactively and contribute to the project. Requirements of subject matter experts are also an important. Which of the given options is NOT a required capability of an SME?
SELECT THE CORRECT ANSWER
Team work
Collaboration
Communication
Team conversion
Correct Option:D
EXPLANATION
This is a distractor option. All the other options are the required capabilities of an SME.
43Two team members are confused about the objectives of the project. Even though the objectives are documented in the project charter, they want to talk to the owner of the objectives. Who should they approach? (Select all that apply)
SELECT THE CORRECT ANSWER(S)
The sponsor
An executive stakeholder
The project manager
The product owner
Correct Option:A, C
EXPLANATION
The project manager ensures the objectives align with the deliverables. The sponsor establishes and communicates the vision and direction for the project. The team members can approach either of them.
44A good communication plan is very helpful and handy to ensure the effectiveness of a team during the project. This would include the components such as: 1. When will the team meet? 2. What are the tools used to track the work status? 3. How often is the work status updated? Which of the following options is also included in this plan?
SELECT THE CORRECT ANSWER
What are the team’s shared hours?
What does the team want?
Why is the team communicating?
What are the components of team management?
Correct Option:A
EXPLANATION
A good communication plan would include the components such as: 1. When will the team meet? 2. What are the tools used to track the work status? 3. How often is the work status updated? 4. What are the shared team hours?
45The virtual teams have shared calendars that help to plan meetings, coordinate and obtain feedback, and which of the following options?
SELECT THE CORRECT ANSWER
Update the calendar on regular basis
Improve visibility to goals and activity status
Discuss with the team members regularly
Define the need of the team
Correct Option:B
EXPLANATION
The virtual teams have shared calendars that help to plan meetings, coordinate and obtain feedback, and improve visibility to goals and activity status.
46As a project progresses, the performance is measured and deviations can occur. This variance has to be analysed, which includes accuracy of team estimates, established milestones, and which of the following options?
SELECT THE CORRECT ANSWER
Team performance against targets
Change management reviews
Project coordination efforts
Schedule management issues
Correct Option:A
EXPLANATION
This variance analysis includes accuracy of team estimates, established milestones, and team performance against targets.
47Purpose, vision, and innovation are generated by collecting, organizing, and analyzing different ideas. Besides the activities of knowledge management and project management, what is the first thing one needs to build into the team to ensure lessons learned are generated?
SELECT THE CORRECT ANSWER
A team charter
Diversity that is supported by the team charter
Training in knowledge management
Training in information management
Correct Option:B
EXPLANATION
Information management and knowledge management are tools to gather and create new knowledge. The charter is an agreement that builds this into the group as a norm. Without bringing in others with different ideas (diversity) however, no new information will be generated.
48A project manager is assigned to a multi-location project. The project manager would reinforce the team goals over the performance of individuals and enable the team to self-organize. Which of the following options will the team be able to do?
SELECT THE CORRECT ANSWER
Perform the assigned tasks
Ensure responsibilities of deliverables
Achieve the intended objectives
Accomplish the result
Correct Option:B
EXPLANATION
While managing the virtual teams, a project manager reinforces the team goals over the performance of individuals and enables the team to self-organize, so that the team is able to ensure responsibilities of deliverables.
50As a project manager, you need to provide the team what they need to discover and define agile. What should you focus on first to help the team?
SELECT THE CORRECT ANSWER
Purpose
People
Process
Responsibility
Correct Option:A
EXPLANATION
Although supporting the team with training and access to people, processes, and responsibilities is important, a purpose is required so the team can engage and group around that purpose.
51The organization investing in a project considers to invest based on direction set by vision. Every project member should be aware of the vision and directions so that the alignment of the project can be ensured. A vision statement includes which of the following? 1. Product description 2. Key desired objectives 3. Key features and benefits
SELECT THE CORRECT ANSWER
1
1 and 2
None of the options
All of the options
Correct Option:D
EXPLANATION
The vision statement includes product description, key desired objectives, and key features and benefits.
52A project charter is created and handed over to the project manager. This confirms the formal assignment of the project manager to the project. Which of the following information is considered as a part of the project charter?
SELECT THE CORRECT ANSWER
High level requirements
Risk register
Overall project risks
Key stakeholders list
Correct Option:B
EXPLANATION
Risk register is not the part of project charter.
59Document analysis is the technique used to obtain the good understanding of the project requirements. The new requirements can be derived from which of the following documents? 1. Business plans 2. Service agreements 3. Team engagement plans 4. Marketing materials
SELECT THE CORRECT ANSWER
1, 2, and 3
1, 2, and 4
2, 3, and 4
All of the options
Correct Option:B
EXPLANATION
Business plans, service agreements, and marketing materials help to derive information about new requirements.
64Estimating a project budget involves the aggregation of costs which are estimated. Which of the following does it help in establishing?
SELECT THE CORRECT ANSWER
Cost plan
Cost budget
Cost baseline
Cost estimation
Correct Option:C
EXPLANATION
Estimating project budget helps in establishing cost baseline.
67A project manager creates a stakeholder register which captures the details like the stakeholder’s name, position, power, impact, and influence on the project. Which of the following techniques are best suitable while creating a stakeholder register?
SELECT THE CORRECT ANSWER
Brainstorming and brain washing
Brainstorming and brain writing
Brainstorming and brain chanting
Brainstorming and brain charming
Correct Option:B
EXPLANATION
Brainstorming and brainwriting are the techniques used while gathering the stakeholders’ details.
70Communication plays a vital role in the success of project management. A project manager communicates regularly with the team using the 5C technique. Which of the following options is NOT a part of the technique?
SELECT THE CORRECT ANSWER
Controlled flow of sentences and spelling
Controlled flow of words and ideas
Correct grammar and spelling
Concise expression
Correct Option:A
EXPLANATION
Controlled flow of sentences and spelling is not the part of the 5C technique.
71A project manager collects the requirements and uses the technique to gain knowledge of specific job roles, tasks, functions, and requirements. What is this technique called?
SELECT THE CORRECT ANSWER
Job role analysis
Team review
Meeting
Observation
Correct Option:D
EXPLANATION
Observation is used to gain knowledge of specific job roles, tasks, functions and, requirements.
73A project manager should be highly visionary and must ensure that the vision of the project aligns with the organization. It should also educate about the vision to its team members. This will help in accomplishing which of the following? 1. Teamwork and collaboration 2. Value connection 3. Removing roadblocks 4. Articulation of mission
SELECT THE CORRECT ANSWER
1, 2, and 3
2, 3, and 4
1, 3, and 4
All of the above
Correct Option:C
EXPLANATION
Value connection is a distractor.
74A Work Breakdown Structure (WBS) provides the clarity of deliverables and good picture about the entire product. Which of the following should be done while creating WBS?
SELECT THE CORRECT ANSWER
Product features and functionalities
Product management
Product description and derivation
Product breakdown structure
Correct Option:D
EXPLANATION
Product breakdown structure is created first using decomposition technique. Next, the various details like specifications, effort estimation, cost, and quality criteria are determined and consolidated upward to complete WBS.