PMP TEST 1.2 Flashcards
13A Project Manager’s team has been efficiently delivering expected results in an environment where budget and scope are fixed. Now, there is an increased demand for new skills due to changes in the market. What can the Project Manager do to meet this new demand?
SELECT THE CORRECT ANSWER
Meet the new demand by adding new resources with the required skills
Hire a third-party vendor who can provide resources with the needed skills
Change the distribution of partially-dedicated resources with the needed skills
Meet the new demand by upgrading the existing team members’ skills
Correct Option:A
EXPLANATION
Developing the team is very important. However, in a situation where time is limited, the most efficient option is expanding the team to included skilled resources.
14A project team is small and the team members have known each other for a long time. The team’s project is in the execution phase. Recently, a team member told the new project manager that another team member has been complaining about how the project is being managed. How should this new project manager respond?
SELECT THE CORRECT ANSWER
Preview the current stakeholder engagement plan for the way to resolve the difficulty.
Schedule a mandatory team meeting which will lead to the creation of a new social contract.
Notify team members that they should submit anonymous recommendations for a new social contract.
Send a survey to team members, requesting suggestions for dealing with the dissatisfaction.
Correct Option:B
EXPLANATION
A) No - While this may help in addressing the situation, it will not help to rectify any existing damage done to the team as a result of the situation. B) Yes - This is the best solution. It encourages every team member to particulate and results in a clear set of guidelines for the team. C) No - This is not the best answer. While this will create a set of guidelines, they may not be the best ones for the team. D) No - This is not the best solution as it does not encourage team cohesion and self leadership. PMBOK Guide Sixth Edition (2018), 9. Project Resource Management / 9.1.3.2 Team Charter, 319 | The Agile Practice Guide (2017), 5. Implementing Agile: Delivering In AN Agile Environment / 5.1 Charter The Project And The Team p50
17A Project Manager needs to ensure that the team delivers business value within the required timelines. The manager recently learned that key stakeholders are worried that the current release plan will not meet urgent business needs. What can the Project Manager do to effectively respond to the stakeholder concerns?
SELECT THE CORRECT ANSWER
Renegotiate scope with the project sponsor after examining the work breakdown structure (WBS)
In consultation with the stakeholders and team members, identify the minimum viable product needed for launch
Determine the schedule performance index (SPI) and escalate the schedule risk to the project sponsor
Monitor progress using a burndown chart after modifying the schedule baseline to meet stakeholder requirements
Correct Option:A
EXPLANATION
Assuming that the work can be completed may create new issues. It is best to work with the project sponsor and see if there is any scope that can be reduced to meet a more realistic timeline.
18A key stakeholder voices a concern during the planning stage about whether the available resources are sufficient to meet the objectives of the project. The Project Manager believes that the stakeholder is right. How should the Project Manager handle this stakeholder’s concern?
SELECT THE CORRECT ANSWER
Review the bounds of the negotiations for agreement
Determine the project’s ultimate objectives after carefully evaluating project priorities
Engage in agreement negotiations for better resources
Ensure that the impact of the unavailability of required resources is fully documented
Correct Option:D
EXPLANATION
Fully documenting the impact of situation ensures that all stakeholders are aware of any risks, issues, quality concerns, etc.
23A Project Manager realizes during the third iteration of product development that the template used for the project management plan is not showing updates. Which action should the project manager take?
SELECT THE CORRECT ANSWER
Assign one team member to update the project management plan template and document any risk
Rank the need to update the template according to the business value for the upcoming iterations
Avoid adding to team distraction by fixing the issue independently
Document the issue as a new project risk and propose a solution
Correct Option:D
EXPLANATION
This issue may or may not also be a risk to future iterations. Documenting it as a new project risk also ensures that there is a proper risk analysis performed to analyze what could happen in different scenarios.
27A Project Manager needs to ensure that all data security requirements are covered during a data warehouse development projects execution phase. Each of the databases created during different project phases will have a specific data security policy to comply with governmental data security laws. How should the Project Manager plan to meet these requirements?
SELECT THE CORRECT ANSWER
Plan a database development specification and regularly check this to ensure the developer aligns with the specification
Arrange for review of the data security status on a quarterly basis and recommend remedial steps if noncompliance is found
Tell the database developer to submit documentation of data security items and the steps they take to correct items that do not meet specifications
Add a quality assurance specialist resource to the project team who will be responsible for monitoring the data security quality of the project
Correct Option:C
EXPLANATION
Clearly documenting how key requirements have been met is a great way to ensure quality and identify any gaps that need to be addressed
29A company is struggling to define the scope of a new project that has multiple phases with a high level of dependency between the phases. How should the project manager approach this challenge?
SELECT THE CORRECT ANSWER
Contract with a third-party company that specializes in helping businesses define scope of work on large projects.
Work with project stakeholders to recommend an iterative approach that will then help to define the project’s scope.
Construct a project management plan that provides extra time within the schedule, then seek to revise the scope of work.
Suspend final delivery dates for the project in order to have time to revise the schedule once there is clarity on the scope of work.
Correct Option:B
EXPLANATION
Although most of the distractors are not bad ideas for the project manager, the key is the first correct action the they must perform. Introducing adaptive steps in a heavily predictive environment is never easy and also, the stakeholders will be the ones heavily involved in the 3 weeks interaction phase. PMBOK Guide Sixth Edition (2018), 13. Project Stakeholder Management / 13.3 Manage Stakeholder Engagement, p524 | The Agile Practice Guide (2017), 5. Implementing Agile: Delivering In An Agile Environment / 5.2.6 Planning for Iteration-Base Agile, p55
31All team members on a new project want to gain the customer’s trust by delivering value as quickly as possible. The project manager learns that one resource has worked with the sponsor on other projects. The resource seems to be using personal influence, working with a project sponsor to increase the project’s benefits realization. At which stage in the project should the project manager address this concern to optimize cost effectiveness?
SELECT THE CORRECT ANSWER
At the start of the team’s performing stage
Immediately after the first benefit realization
During the next retrospective ceremony
During the next resource performance review
Correct Option:C
EXPLANATION
The retrospective would be the event to address this concern. PMBOK Guide Sixth Edition (2018), 8. Project Quality Management / 8.3.2. Control Quality: Tools and Techniques / 8.3.2.6 Meetings, p305 | PMBOK Guide Sixth Edition (2018), 13. Project Stakeholder Management / 13.4.2.6 Meetings, p535
32A project team learns that there is a new compliance requirement from an international entity that may impact the baseline business case for the project. They learn this right after project charter is completed and the project sponsor has signed. How should the project manager proceed?
SELECT THE CORRECT ANSWER
Research the requirement and possible consequences, then give the sponsor a recommendation.
Address the requirement through the creation of a quality management plan.
Decline to address the issue, as the new requirement is not part of the project’s documented scope.
Ensure that the requirement is documented in the risk register, then ask for further guidance from all stakeholders.
Correct Option:A
EXPLANATION
The context of this scenario demands the Project Manager to influence the organization (sponsor) and recommend next steps after reviewing and understanding compliance requirements and consequences. PMBOK Guide Sixth Edition (2018),4. Project Integration Management / 4.1.1.3 Enterprise Environmental Factors p78
35During one daily standup meeting, team members indicate that they are having to engage in rework because there seems to be too much up-front work. How should the Project Manager respond to this concern?
SELECT THE CORRECT ANSWER
Try using a Kanban board for reviews
Request that team members explicitly implement time boxing
Request that the project owner maximizes the product value
Engage in a process to manage a reduction in the product backlog
Correct Option:B
EXPLANATION
Rework can often caused by trying to do too much in too little time. Timeboxing is a great technique to choose an appropriate window of time dedicated to a single focus.
51A project that should have been 90 percent complete by now is only 65 percent complete. The total project budget is US$120,000 and the actual cost of work performed (ACWP) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?
SELECT THE CORRECT ANSWER
The SPI is 0.72, and the CPI is 0.98.
The SPI is 1.38, and the CPI is 1.2.
The SPI is 0.94, and the CPI is 1.04.
The SPI is 0.80, and the CPI is 0.91.
Correct Option:A
EXPLANATION
EV = % complete * budget: 65% * $120,000 = $78,000, AC = $80,000. CPI = EV/AC = $78,000/80,000 = 0.975 or 0.98 A CPI less than 1 means the project is over budget. PV = % complete * budget: 90% * $120,000 = $108,000, SPI = EV/PV = $78,000/108,000 = 0.72 A SPI less than 1 means the project is behind schedule.
52A project manager is working with a customer who repeatedly submits new feature requests for an existing software product. The project manager has already provided the completed scope definition for the product’s next version release to stakeholders. Which step is appropriate for the project manager to take next?
SELECT THE CORRECT ANSWER
Hold a meeting with the product manager to request that the number of new requests be reduced.
Define project boundaries immediately with the sponsor.
Organize a meeting with the stakeholders to set expectations.
Analyze the scope management plan and iterate it through the scope definition process.
Correct Option:D
EXPLANATION
The scope management plan documents how the project and product scope will be de?ned, validated, and controlled. The key benefit of this document is that it provides guidance and direction on how scope will be managed throughout the project. PMBOK Guide Sixth Edition (2018), 5. Project Scope management / 5.1.3.1 Scope Management Plan, p137
62A planned task in a sprint does not get completed due to an issue that appeared three days ago but did not get resolved. The Project Manager wants to prevent this type of situation in the future. What should the Project Manager do?
SELECT THE CORRECT ANSWER
During the retrospective, examine the issue
In the demo, address the issue
During the next iteration planning meeting, discuss the issue
In the next daily standup meeting, review the issue
Correct Option:A
EXPLANATION
A retrospective is a great opportunity to talk about what went right, what went wrong, lessons learned, and what to improve for next time.
67Multiple new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do not have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?
SELECT THE CORRECT ANSWER
Ask the original team members to provide support and training, and schedule a second kick-off meeting for new team members.
Assure all new team members that they should feel comfortable asking for help from both the long-term members and project manager.
Revise the team, so that the newer resources are moved to other projects and resources with relevant experience are added, then log lessons learned.
Recognize that this is a common occurrence when teams experience change, and revise the schedule to allow for the slight decrease in productivity.
Correct Option:A
EXPLANATION
It is the PM’s responsibility to make sure that the new members are adequately trained. This approach provides that training. PMBOK Guide Sixth Edition (2018), 9. Project Resource Management / 9.4.2.4 Interpersonal and Team Skills, p341
68A projects single sponsor has been replaced by a steering committee due to a significant increase in project size. How should the project manager approach this change?
SELECT THE CORRECT ANSWER
Tailor communications to the new steering committee, recognizing that there has been a change in stakeholder structure.
Follow the initial project plan, recognizing that the stakeholder group now includes the steering committee members.
Schedule a low-key introductory meeting with the new steering committee and the team, while continuing to follow the initial project plan.
Ensure that the new steering committee members receive the projects current status report.
Correct Option:A
EXPLANATION
The project manager needs to be proactive and respond to this change. The same communication that was planned for a single sponsor will not necessarily work for this steering committee. PMBOK Guide Sixth Edition (2018), 10. Project Communication Management / 10.1.2.2 Communications Requirements Analysis, p369-370
69Prior to preparing a monthly project status report, a project manager identifies three new risks. All of these risks could impact critical key milestones. The project manager wants to reference additional information before presenting this new risk information. To which sources should the project manager refer?
SELECT THE CORRECT ANSWER
Risk register and risk report
Risk register and organizational process assets
Risk management plan and risk report
Lessons learned repository and risk report
Correct Option:A
EXPLANATION
The project manager must check the risk register and risk report to see if this is indeed a new risk and to see if there was action already planned around it. PMBOK Guide Sixth Edition (2018), 11. Project Risk Management / 11.7 Monitor Risks, pp 409-411
70A week prior to the project kick-off call, a project manager meets with a key project resource to gain a deeper understanding of how complex the project deliverables are. The resource expresses concern and worry regarding the deliverables. What should the project manager do to ensure that the deliverables are realistic?
SELECT THE CORRECT ANSWER
Perform a feasibility study, and then assess the results.
Discuss the resource’s concerns with the sponsor, and modify the project charter.
Note the concerns in the issue log to review at a later date.
Identify threats and preventive actions by conducting a risk assessment.
Correct Option:A
EXPLANATION
To ensure that the deliverable are realistic, the project manager needs to conduct a feasibility study and then evaluate the results. none of the other choices will ensure this. PMBOK Guide Sixth Edition (2018), 1. Introduction / 1.2.6 Project Management Business Documents, p29
77In response to slippage on some scheduled tasks, the project manager reprioritized a number of subsequent tasks in order to fix the problem. The reprioritization did not put the project back on track, and now the project manager needs to escalate the issue to project stakeholders. To escalate the issue, what should the project manager do first?
SELECT THE CORRECT ANSWER
Refer to the communications management plan.
Review the stakeholder engagement plan.
Refer to the change management plan.
Review the risk management plan.
Correct Option:A
EXPLANATION
The communications management plan is developed to ensure that the appropriate messages are communicated to stakeholders in various formats and various means as defined by the communication strategy. PMBOK Guide Sixth Edition (2018), 10. Project Communications Management / 10.2 Manage Communications, pp 379-381