Test 5.1 Flashcards by Peter Voronak

2.
What is the most significant evident outcome you can expect when your team members are empowered?
SELECT THE CORRECT ANSWER

Humility

Leadership

High buy-in and trust

Conflict

Correct Option:C

EXPLANATION

An empowered team always has a better buy-in and displays high levels of trust.

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6
As part of project planning, you refer to organizational practice and defined tolerance limits. Which of the following includes the key areas where tolerance limits are set?
SELECT THE CORRECT ANSWER

Quality, budget

Budget, time, quality, and non-functional requirements

Budget, time, and quality

Scope, schedule, and cost

Correct Option:B

EXPLANATION

Besides setting a tolerance limit for budget, quality, and time, you also need to define acceptable limits for deviations (non-compliances) for non-functional requirements. This will help you as a project manager to move forward swiftly with minimal escalations.

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7
Tracking compliance information, including the proof of validation for each deliverable, is generally done as part of:
SELECT THE CORRECT ANSWER

Scope management

Stakeholder management

Risk management

Configuration management

Correct Option:D

EXPLANATION

One of the key attributes to be tracked is compliance of a deliverable with a defined requirement. Tracking the proof for validation of the compliance of the deliverable is done as part of configuration management (although it might sound like compliance management).

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9
A risk breakdown structure is created as part of:
SELECT THE CORRECT ANSWER

Risk qualitative analysis

Risk identification and categorization

Risk response

Risk ownership

Correct Option:B

EXPLANATION

Once the risks are identified, they are categorized based on the source, like external, internal, technical, and project management. This gives the risk breakdown structure.

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13A document that is normally prepared before the business case and expresses what needs to be produced or what is the goal of the project is called:
SELECT THE CORRECT ANSWER

Business needs document

Business case

Customer requirements document

Requirements documentation

Correct Option:A

EXPLANATION

The business needs document captures the goal of the project product or service what needs to be created.

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15The data analysis technique used to identify different ways of collecting requirements to elaborate on project and product scope is called:
SELECT THE CORRECT ANSWER

Design of experiments

Iterative gathering

Alternative analysis

Brainstorming

Correct Option:C

EXPLANATION

Alternative analysis is the evaluation of various ways in which requirements can be collected from stakeholders, and this can have an impact on the scope management plan.

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16SMART acronym is used while defining KPIs. While generally the ‘R’ in the acronym stands for ‘Realistic’, in the context of project management it denotes:
SELECT THE CORRECT ANSWER

Real time

Recurring

Relevant

Reasonable

Correct Option:C

EXPLANATION

The target needs to be relevant in the context of the larger objectives and critical success factors.

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18You are in the process of assessing the performance of your team productivity. You want to use the data to predict the output for future iterations as well. The tool that is generally used for this is:
SELECT THE CORRECT ANSWER

Velocity

RACI matrix

Throughput

Kanban

Correct Option:A

EXPLANATION

It is the sum of the story point sizes for the features actually completed in an iteration. This allows the team to plan its next capacity more accurately by looking at its historical performance.

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19Mind Mapping and Affinity Diagram are examples of:
SELECT THE CORRECT ANSWER

Techniques for data consolidation

Techniques for data gathering

Techniques for data elicitation

Techniques for data representation

Correct Option:D

EXPLANATION

Mind mapping and affinity diagram are examples of techniques for data representation.

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21Which of the following is effective in measuring project compliance with quality? (Choose two)
SELECT THE CORRECT ANSWER(S)

Using QA outputs to confirm deliverable compliance

Risk analysis

Issue resolution

Sign-off and approval from stakeholders

Correct Option:A, D

EXPLANATION

Both QA outputs to confirm deliverable compliance and Sign-off and approval from stakeholders are effective in measuring project compliance with quality.

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24Henry is the project manager who is in the process of understanding the requirements. He is going through the available Business and Marketing plan, service agreements, and process diagrams. What technique is he using?
SELECT THE CORRECT ANSWER

Requirements mapping

Document analysis

Traceability matrix

Brainstorming

Correct Option:B

EXPLANATION

A technique where the existing available documents are gone through to generate more understanding about the project’s requirements.

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26
In Agile projects, teams use a ceremony to communicate and address impediments slowing down the progress of work. This ceremony is called:
SELECT THE CORRECT ANSWER

Retrospective

Scrum facilitation

Daily stand-ups

Sprint review

Correct Option:C

EXPLANATION

A daily stand-up meeting with the scrum team is a daily routine which serves as a communication platform for the team to address blocks and impediments.

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29Common tools to track the performance of a team in AGILE include: (Choose two)
SELECT THE CORRECT ANSWER(S)

Scrum or Kanban board

Throughput

Project board

Blackboard

Correct Option:A, B

EXPLANATION

Common tools to track the performance of team in AGILE includes: Scrum or Kanban board and throughput.

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32One of your team members, who is not very experienced in Agile methodologies, is informing you that the product owner has made some changes to the product backlog and has explained the changes to the team. The other team members have accepted and made changes to the backlog. This new team member is not sure if this is the normal practice in Agile. You explain to him that the product backlog changes throughout the project. The term that refers to this practice of changing the product backlog based on changes to business requirements is called:
SELECT THE CORRECT ANSWER

Product backlog item

Backlog grooming and refinement

Daily stand-up

Retrospective

Correct Option:B

EXPLANATION

In backlog grooming and refinement, the product owner is tasked with the responsibility of looking at the impact of any change and looking at ways to reprioritize the backlog items.

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33Agile projects tend to avoid using absolute time estimates as the level of uncertainty in the work is often high. Instead, a relative measure of estimation is used. Which of the following is an example of the relative estimation method?
SELECT THE CORRECT ANSWER

Factoring

Three point estimating

Story point estimating

Planning poker

Correct Option:C

EXPLANATION

Requirements are explained as stories and story points rate the relative work, risk, and complexity of a requirement or story. Agile teams use story points to estimate effort.

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34Changes to external and internal environmental factors can affect the project and its outcomes. A framework used to analyze the external factors impacting the project is:
SELECT THE CORRECT ANSWER

Business complexity

Competitive strategies

PESTLE

SMART

Correct Option:C

EXPLANATION

PESTLE (stands for Political, Economic, Social, Technological, and Environmental) is used to analyze the external factors which impact the project.

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35
A team’s checklist for a user-centric requirement that has all the information the team needs to be able to begin working on is called:
SELECT THE CORRECT ANSWER

Definition of done

WBS

Definition of ready

Scope delineation

Correct Option:C

EXPLANATION

Definition of ready is a team’s checklist for a user-centric requirement that has all the information about the team’s needs.

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37The famous Quality Trilogy is attributed to:
SELECT THE CORRECT ANSWER

Peter Drucker

Joseph Juran

Philip Crosby

Edward Deming

Correct Option:B

EXPLANATION

The Juran trilogy gives the concept of quality management with its underlying three universal processes of quality planning, quality control, and quality improvement.

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40Your team is very experienced in the predictive approach. The new project that is being taken up now requires an Agile approach. You need to support and mentor the team members for the required transformation. Which of the following will be most useful in this situation? (select two)
SELECT THE CORRECT ANSWER(S)

Reading Agile magazines

Training team members in Agile ceremonies

Lessons learned from previous Agile projects

Outsource a specialist Agile team

Correct Option:B, C

EXPLANATION

Historical lessons from previous projects will also be helpful.

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42Business risks impact the project. Choose three business risks from the following:
SELECT THE CORRECT ANSWER(S)

Competitive

Scope related

Legislative

Operational

Correct Option:A, C, D

EXPLANATION

Competitive, legislative, and operational risks are the business risks that impact the pr

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45A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project is known as:
SELECT THE CORRECT ANSWER

Impact grid

Salience model

KANO model

None of the above

Correct Option:B

EXPLANATION

This classification model uses power versus legitimacy, or urgency of stakeholders.

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48You have successfully completed a project for setting up a e-commerce website. You have conducted a successful demonstration of the portal and the customer is happy. The product is transitioned and the site is thrown open to public. After a month, when the traffic increased, it is noticed that the response of the website became very slow. You get a call from customer asking you to fix the issue immediately. You find that this is primarily due to the sizing of the hardware. What requirement should have been taken care of to avoid this scenario?
SELECT THE CORRECT ANSWER

Operational requirements

Training

Non-functional requirements

None of the above

Correct Option:C

EXPLANATION

Non-functional requirements, or NFR, include capacity, availability, scalability, and security, which need to be carefully analyzed and understood before making the design.

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50A high-level visual summary of the product or products of the project that includes goals, milestones, and potential deliverables is called:
SELECT THE CORRECT ANSWER

Product roal

Product strategy

Product roadmap

Product lifecycle

Correct Option:C

EXPLANATION

Product roadmap contains milestones and deliverables over a period of time.

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51You and your team are engaged in the process of finding out redundancies, bottlenecks, and non-value efforts in a process end-to-end that can potentially cause unnecessary delays. What process are you involved in?
SELECT THE CORRECT ANSWER

Value stream mapping

Process mapping

Root cause identification

None of the above

Correct Option:A

EXPLANATION

The focus of the value stream mapping exercise is to not only remove wasteful efforts to make processes lean, but also to ensure maximum value flow to customers.

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52You are in the process of defining the scope of the product that will be delivered as the final output of the project. You are analyzing the product in terms of characteristics and using all relevant aspects of the product to better understand it. What kind of tool are you using? SELECT THE CORRECT ANSWER Scope verification Value analysis Requirement analysis Product analysis

Correct Option:D EXPLANATION Product analysis is thorough analysis of the features for better understanding.

54You and your team are finalizing the project's scope statement. The scope statement contains: (Choose two) SELECT THE CORRECT ANSWER(S) Work, deliverables Assumptions and constraints Resources WBS

Correct Option:A, B EXPLANATION Scope statement includes description of work, deliverables, assumptions and constraints.

56Which of the following are part of the resource calendar? (Choose two) SELECT THE CORRECT ANSWER(S) Training dates Availability of resources Interdependencies between resources Working days

Correct Option:B, D EXPLANATION Availability of resources and working days are part of the resource calendar which gives the period of engagement of resources.

57The goals of retrospectives in Agile are different from sprint reviews. A retrospective is not: (Choose two) SELECT THE CORRECT ANSWER(S) Demonstration of the product Generate insights Identify areas for improvement Getting feedback on the product

Correct Option:A, D EXPLANATION Retrospective is done to generate insights and identify areas for improvement.

58A team member is working on identifying areas for improvement in the project. He wants to know how to go about it. Which of the following would be a good source to start with? SELECT THE CORRECT ANSWER(S) Historical lesson learned Sprint review Demonstration Meetings

Correct Option:A, D EXPLANATION Lessons learned from previous projects are a good starting point to identify areas for improvement. Then you look at lessons from retrospectives in this project.

60Change requests approved by the change control board normally consist of: (choose three) SELECT THE CORRECT ANSWER(S) Preventive actions Scope control Defect repair Corrective actions

Correct Option:A, C, D EXPLANATION Change requests can comprise preventive actions, corrective actions, and defect repair.

63The presence of a set of factors which may not motivate but the absence of which would definitely demotivate the team members is known as: SELECT THE CORRECT ANSWER Reward factors Hygiene factors Motivational factors X factors

Correct Option:C EXPLANATION According to Herzberg's theory, real motivational factors are responsibility and recognition.

65Your team is in the process of finalizing the type of contract for procurement. It is observed that the procurement statement of work is not precise and there are some constraints which do not permit further clarity in defining the statement of work. It is agreed amongst stakeholders that the team can go for a slightly open-ended and flexible arrangement with the seller. Which of the following contract types would be best suited? SELECT THE CORRECT ANSWER Fixed price incentive fee contracts Cost plus fixed fee Time and materials or T and M Fixed price-EPA

Correct Option:C EXPLANATION Time and materials or T and M contract works best for flexible arrangements.

67You are starting a new space related project. A project charter has been created and handed over to you. What is the next step? SELECT THE CORRECT ANSWER Sign the charter for acceptance Start planning Identify stakeholders Identify risks

Correct Option:C EXPLANATION The next step is to identify stakeholders in the project.

69One of your key stakeholders wants to review the product's completion by comparing it against the requirements. Which document would you present to him? SELECT THE CORRECT ANSWER Project scope statement Product requirements WBS dictionary Requirement traceability matrix

Correct Option:B EXPLANATION Completion of product scope is compared against product requirements.

72An organizational construct that focuses on the flow of value to customers through delivery of specific products and services is called: SELECT THE CORRECT ANSWER Product strategy Value stream Service delivery Product catalogue

Correct Option:B EXPLANATION Value stream is the value delivered to customers through a product or service.

76Risk management plan contains: SELECT THE CORRECT ANSWER What are the techniques to identify risk How risks would be identified, analyzed, managed, and monitored How the risk audit will be done What are the responses planned

Correct Option:B EXPLANATION It is a subsidiary plan which describes the approach and methodology of how risks will be managed in the project.

78Your vendor is not performing up to your expectations. You have called him and warned him. Despite your warnings, his supplies are erratic. You decide to terminate the contract. What would you do next? SELECT THE CORRECT ANSWER Refer to provisions in the contract for termination Consult legal team Go ahead with termination Give him another chance, because if you change him, a lot of time will be wasted in finding a new one.

Correct Option:A EXPLANATION Termination for convenience is a clause found generally in most contracts and can be invoked by the purchaser at any time.

79Your team is in the process of collecting requirements from the stakeholders of the project. The team is using brainstorming, focus groups, interviews, questionnaires, and benchmarking to understand and document the stakeholders' needs. Collectively, these techniques are referred to as: SELECT THE CORRECT ANSWER Data analysis Data gathering Data grouping Data representation

Correct Option:B EXPLANATION These techniques are referred to as data-gathering techniques.

84You are having a dispute with your vendor. As the project is coming to an end, you want to settle the dispute. Which is the best way to do it? SELECT THE CORRECT ANSWER Take legal action Alternate dispute resolution Negotiation Blacklist the vendor

Correct Option:C EXPLANATION Negotiation is the best way to resolve a dispute. If it doesn't work, then next step is through alternate dispute resolution methods and last is legal.

86For a new project, PMO has prepared the business case and benefit management plan. While reviewing the documents, you find that an important element is missing in the business case. What does a business case document typically contain? (Choose two) SELECT THE CORRECT ANSWER(S) Economic feasibility Benefits realization timescale Benefit maximization List of beneficiary stakeholders

Correct Option:A, B EXPLANATION The time frame in which the benefit is expected.

87As a project manager, you are aware of the different stages of team formation as defined by Tuckman. Your team members are currently conversing with one another, attempting to understand the work and determining who will do what. Which stage is your team in now? SELECT THE CORRECT ANSWER Stage 2 Stage 1 Stage 5 Stage 4

Correct Option:A EXPLANATION The 5 stages are forming, storming, norming, performing, and adjourning. Now the team is in the second stage of storming.

88Which of the following is considered the most important activity in the closing phase or project? SELECT THE CORRECT ANSWER Informing the customer about completion of activities Validating scope Updating lessons learned Measuring customer satisfaction

Correct Option:C EXPLANATION Updating lessons learned is the most critical activity during the closure of a phase or project.

91A deliverable was completed and internal test results showed that it is not in conformance with the quality metrics defined. This is an example of what type of non-conformance? SELECT THE CORRECT ANSWER Defect repair Internal failure External failure Random failure

Correct Option:B EXPLANATION If the defect is noticed before the product or deliverable reaches the customer, it is internal failure.

94You are about to close a project when one of your team members comes to you and informs you that the project is not complying with one of the government regulations. You verify the details and find that it is true. What should you do next? SELECT THE CORRECT ANSWER Initiate compliance measures Explore if it can be by-passed Do nothing Update compliance management plan

Correct Option:A EXPLANATION The next immediate action is to initiate compliance measures. Updating the plan comes after that.

95For what do quality audit findings become a good source? (Select all that apply) SELECT THE CORRECT ANSWER(S) Gaps and shortcomings Validation of quality tools Lessons learned Effectiveness of audit team

Correct Option:A, C EXPLANATION A quality audit identifies the gaps and shortcomings for improvement. They also become a good source of lessons learned.

98Phase gate review or kill point is the stage of the project where at the end of every phase, the PM has to review if the phase has met the success criteria and whether the project can proceed to the next phase. What will be most useful in this process of review? SELECT THE CORRECT ANSWER Risk register Project management plan Issue log Lessons learned register

Correct Option:B EXPLANATION The project management plan is most useful as it helps in comparing whether the work done is complete and if it meets the defined success criteria.

99Your team consists of members from diverse cultures and backgrounds. You want to ensure members are well engaged. Which of the following will be critical factors for your consideration? (Choose all that apply.) SELECT THE CORRECT ANSWER(S) Motivation levels Working styles Rewards and recognition Task allocation

Correct Option:A, B EXPLANATION Motivation and working styles will be critical factors when you handle a team with diverse cultures. There are multiple factors that affect this scenario, but these four are the most important.

101All of the following are group decision-making techniques, except: SELECT THE CORRECT ANSWER Unanimity Plurality Majority Minority

Correct Option:D EXPLANATION This is not a decision-making technique.

102What technique is used to consolidate ideas, created through individual brainstorming sessions, into a single map to reflect commonality and differences in understanding, and to generate new ideas? SELECT THE CORRECT ANSWER Decision tree analysis Mind mapping Affinity diagram SWOT analysis

Correct Option:B EXPLANATION It is the data representation technique for understanding the requirements into a single map to reflect commonality and differences in understanding and to generate new ideas.

107Your team has decided on the Minimum Viable Product (MVP) to be released for the next sprint. One of the team members suggests that more functionalities could be added and delivery may be delayed for a couple of weeks. What should the team do? SELECT THE CORRECT ANSWER Defer the delivery Go ahead with the MVP planned Reach out to the product owner Do nothing

Correct Option:B EXPLANATION MVP is the minimum functionality planned to be delivered. Incremental frequent deliveries are better since with customer feedback, better value can be delivered in subsequent sprints.

109................. is an approach to improving business results through an emphasis on customer satisfaction, employee development, and processes rather than functions. SELECT THE CORRECT ANSWER Six Sigma TQM Lean Six Sigma Kaizen

Correct Option:B EXPLANATION Total quality management is an approach to improve customer satisfaction by managing the quality processes and people involved in a better manner across the organization.

110The advantage of the Minimum Business Increment (MBI) is all of the following, except SELECT THE CORRECT ANSWER Enable team to deliver value sooner Validate if improvement has taken place Helps business grow Provides the building block for the team to proceed further

Correct Option:C EXPLANATION MBI does not help the business to grow.

112What is the key attribute of continuous improvement? SELECT THE CORRECT ANSWER Lowering costs Minimizing changes to product or service Improving stakeholder support Better designing of product

Correct Option:D EXPLANATION Better design of products is the key attribute of continuous improvement measures.

113The key elements of a communication management plan include all of the following, except SELECT THE CORRECT ANSWER List of stakeholders Frequency of communication Method of communication Risks in communication

Correct Option:D EXPLANATION The risks are captured in the risk register.

114Which of the following is not part of project artifacts? SELECT THE CORRECT ANSWER Business case Project charter Project management plan Marketing collaterals

Correct Option:D EXPLANATION This is not generated as part of the project. Hence, it is not an artifact.

115Which formula is used to calculate Estimate to Complete (ETC)? SELECT THE CORRECT ANSWER AC+BAC AC+EAC BAC-EV BAC or CPI

Correct Option:B EXPLANATION Estimate to complete is calculated by adding AC to the revised budget EAC.

116Which of the following is not a common cause for change requests? SELECT THE CORRECT ANSWER Incorrect requirements Inaccurate estimates Change in business environment Change in PM

Correct Option:D EXPLANATION A change in PM is not a change to the project.

117The true test of effective training is demonstrated by .................. SELECT THE CORRECT ANSWER Increase in efforts Increase in documentation Increase in skill on the job Increase in team bonding

Correct Option:C EXPLANATION An increase in skills on the job signifies productivity. Hence, this is the real measure of the effectiveness of training.

119As a project manager, you have identified the root cause of a quality problem and have identified the corrective action required. A change request is initiated and approved. Next you update the project plan to reflect the changes. What is the next step? SELECT THE CORRECT ANSWER Document the causes of the variances and the steps taken to correct them Prepare a report Inform the customer None of the above

Correct Option:A EXPLANATION The changes made have to be updated in the plan along with the causes identified.

120Which of the following tools will be most useful to bring visibility to the work done by the team members in a virtual team engagement? SELECT THE CORRECT ANSWER Placards Gantt chart Kanban board PMIS

Correct Option:C EXPLANATION Kanban displays clearly the progress of work done and the work yet to be done for every team member.

121The need of an individual for achievement, affiliation, and power drives his or her motivation. This theory was given by SELECT THE CORRECT ANSWER Victor Vroom Maslow Herzberg Mcclelland

Correct Option:D EXPLANATION Mcclelland's theory talks about needs for achievement, affiliation and power driving the motivation.

122The purpose is to focus on completing whole user stories in each sprint and verify that the capability is "potentially shippable." What is being referred to here? SELECT THE CORRECT ANSWER Retrospective Customer meeting Sprint review or demo Kick-off meeting

Correct Option:C EXPLANATION At the end of every sprint, a demo is conducted with the customer, and feedback is obtained to validate what has been done.

123You, as a project manager, are looking into defining an approach for subsequent releases by looking into availability of a set of features, time adherence for release and organizational tolerance for changes. What are you into? SELECT THE CORRECT ANSWER Configuration management Product scoping Release management Tolerance definition

Correct Option:C EXPLANATION Planning for subsequent releases is referred to as release management.

125Name the systematic approach that is used to estimate the strengths and weaknesses of alternatives and to determine options which provide the best approach to achieve benefits while preserving savings. SELECT THE CORRECT ANSWER Root cause analysis Benefit cost analysis Data analysis What-if analysis

Correct Option:B EXPLANATION Benefit cost analysis helps to analyze the alternatives and provides benefits while preserving savings.

129The objective of an AB Testing experiment is to SELECT THE CORRECT ANSWER Obtain trust of the customer Ensure willingness of sponsor to invest Enhance customer delight Optimize the solution to the customer

Correct Option:D EXPLANATION AB Testing provides insight into a customer's preference for one solution over the other.

135Your quality team is analyzing the work performance information related to quality. They are focussing on defining the corrective actions required for the problems having the most impact on quality. Which of the following will be most useful? SELECT THE CORRECT ANSWER Process analysis Pareto chart Scatter diagram Control chart

Correct Option:B EXPLANATION Based on the 80-20 rule, the pareto rule helps to focus on the critical reasons that cause quality issues.

136You are working for a telecom project. It is mandatory to apply for a license to operate, which involves laying an optical fiber cable across 5000 km. Once the cable is laid, it needs to be tested with network traffic for which you need a license as per regulatory requirements. Due to an unforeseen delay, the license has not been received. This is due to the fact that your team is not able to proceed with conducting trials. This is an example of SELECT THE CORRECT ANSWER Impediment Obstacle Blocker Hurdle

Correct Option:C EXPLANATION Blockers cause stoppage of work.

142In a hybrid lifecycle project, how will a product be delivered? SELECT THE CORRECT ANSWER As single product delivery at the end As product increments, based on value As work packages of WBS None of the above

Correct Option:B EXPLANATION Multiple incremental deliveries are made in a hybrid lifecycle project.

143You are developing a web portal. You are about to begin work on a work package, but before starting, you want to check the acceptance criteria. Out of the following documents, which will give you the required detail? SELECT THE CORRECT ANSWER WBS dictionary Requirements documentation Assumptions log Terms of reference

Correct Option:A EXPLANATION The WBS dictionary contains details on acceptance criteria, assumptions, and constraints.

144You are managing an agile team, and it requires close interaction and collaboration. Which ceremony may be most useful for this? SELECT THE CORRECT ANSWER Retrospective Kanban board Daily stand-ups Sprint review or demo

Correct Option:C EXPLANATION Daily stand-up meetings ensure that communication and collaboration happens regularly.

146You are leading a project that requires machinery. You have ordered the machinery, spares and other equipment required. You are allocating the space required for their installation. You are also earmarking some battery banks for backup power. What are you involved in? SELECT THE CORRECT ANSWER Physical resource mobilization Physical resource assignment Resource histogram Resource breakdown

Correct Option:B EXPLANATION Physical resource assignment includes fulfilling machinery requirements that you need for the project.

147The guidelines for assessing the impact on the project backlog based on business environment changes do not include SELECT THE CORRECT ANSWER Understanding the project's organizational context Understanding the external factors that may impact the project Understanding project governance model Understanding stakeholder risk attitude

Correct Option:D EXPLANATION The stakeholder's risk attitude does not impact the project backlog. They are already taken into account while planning for risk management.

148The components of Mckinsey's 7S model for organizational change include all of the following, except SELECT THE CORRECT ANSWER Strategy Solution Shared values Structure

Correct Option:B EXPLANATION 7S includes strategy, structure, systems, shared values, skills, style, and staff.

153Active listening includes three components, that are: SELECT THE CORRECT ANSWER Understanding, reflecting, and confirming Reflecting, attending, and following Attention, reflection, and action None of the above

Correct Option:B EXPLANATION These are 3 components of active listening-reflecting on what the person is saying, displaying changes in verbal and nonverbal behavior when the person is speaking, and confirming through questions to understand.

154What is a point of management control in the WBS where scope, cost, and schedule are integrated and compared to earned value for performance management? SELECT THE CORRECT ANSWER Planning package Work package Control account Cost center

Correct Option:C EXPLANATION The control account is a point of control above the work packages in the WBS for tracking performance.

156An elicitation technique that brings together a set of pre-qualified stakeholders and subject matter experts with a purpose of learning more about the requirements for a product or service is called SELECT THE CORRECT ANSWER Focus group Group discussion Task force Meeting

Correct Option:A EXPLANATION The focus group brings SMEs and key stakeholders together to discuss and understand product features and requirements.

157How is the Minimum Viable Product (MVP) best described? SELECT THE CORRECT ANSWER Minimum features in a product for the user to consider it functional Best possible value for delivery Collection of user stories in a sprint Value possible within a release plan

Correct Option:A EXPLANATION MVP is the minimum number of features or the minimum value that can be delivered.

158What is a formal or informal approach to eliciting information from stakeholders by talking with them directly known as? SELECT THE CORRECT ANSWER Meeting Brainstorming Decision-making Interviewing

Correct Option:D EXPLANATION Interviews are face-to-face meetings with the stakeholders to collect information and derive an understanding of the requirements.

160Velocity, cycle time, throughput metrics, quality metrics are all tools to __________. SELECT THE CORRECT ANSWER Set objectives Motivate the team Track performance of the team Direct the team

Correct Option:C EXPLANATION These tools are used to track the performance of the team and keep track of their progress over time.

162Which of the following is NOT a guideline for conducting retrospectives? SELECT THE CORRECT ANSWER Preparing for areas of focus Having a moderator Finding faults Arriving at a consensus on areas for improvement

Correct Option:C EXPLANATION Retrospectives are not used to find faults but to identify areas for improvement for the next sprint.

166What purpose does challenging the status quo this serve? SELECT THE CORRECT ANSWER Helps the manager divide and rule the team Brings fresh perspectives Makes team members think it doesn't serve any purpose

Correct Option:B EXPLANATION Encouraging team members to challenge the status quo brings fresh perspectives and out-of-the-box thinking that can lead to a beneficial solution for the project.

168You decide to manage your team by setting objectives and tracking their performance. Which is the best way to go about setting objectives? SELECT THE CORRECT ANSWER Throughout the life cycle At the end of the phase Annually During the retrospective

Correct Option:A EXPLANATION It is best to track the performance of the team throughout their life cycle as a part of iteration planning.

170Your earned value measurement returns a consumer price index (CPI) of 2.3. Your team is extremely happy but this makes you a little concerned. What is this CPI indicative of? SELECT THE CORRECT ANSWER The project is cost efficient There is proper cost optimization There is excellent cost estimation There is a possible error in cost estimation

Correct Option:D EXPLANATION Inaccurate cost estimation or excessive reserves can result in high CPI values, which is not good.

171You notice that the motivation levels of your team members are low. You announce that some of them will be given an increment in pay. While almost all of them are happy, one team member says he is not too happy as he was expecting a promotion. What level of Maslow's hierarchy of needs does this refer to? SELECT THE CORRECT ANSWER Actualization Esteem need Physiological need Social need

Correct Option:B EXPLANATION This refers to third level of need, that is, esteem needs.

173___________ is a nominal group technique (NGT). SELECT THE CORRECT ANSWER Making group decision Brainstorming with the group for ideas Making group decisions using voting Collecting user stories in a sprint

Correct Option:C EXPLANATION Making group decisions using voting is an NGT.

174Social skills are necessary for the project manager and all team members. Social skills include all of the following except: SELECT THE CORRECT ANSWER Communication Leadership Empathy Building bonds

Correct Option:C EXPLANATION Empathy is an interpersonal skills and not a social skill.

175Emotional Intelligence includes personal and interpersonal skills. What does personal skills include? (Select all options that apply) SELECT THE CORRECT ANSWER(S) Motivation Empathy Self awareness Considerate

Correct Option:A, C EXPLANATION Self awareness and motivation are personal skills.

176Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being: SELECT THE CORRECT ANSWER Disciplined Good mannered Kind Conscientious

Correct Option:D EXPLANATION Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being conscientious. This is an attribute of self-regulation that leads emotional intelligence.

177Which of the following is an important element of the project management plan that keeps the business in mind? SELECT THE CORRECT ANSWER Change management plan Compliance management plan Configuration management plan Business management plan

Correct Option:B EXPLANATION The compliance management plan contains the compliances required for the project and keeps the business in mind.

178Which visualization tool improves the flow of work by making bottlenecks and work quantities visible? SELECT THE CORRECT ANSWER Dashboard Kanban board White board None of the above

Correct Option:B EXPLANATION Kanban boards improve the flow of work by making bottlenecks and work quantities more visible. Task boards include kanban boards, to-do lists, procedure checklists, and scrum boards.