Test 5 Flashcards
1.
You are managing a project which has a lot of uncertainties involved. Which approach would be best suited for managing this project?
SELECT THE CORRECT ANSWER
Predictive
Iterative
Incremental
Agile
Correct Option:D
EXPLANATION
Agile is the best option. Since the project involves uncertainty, rapid iterations and weekly releases may be required to manage the changes. Agile is basically iterative and incremental in approach, and is built on that. Hence, Agile is the most appropriate answer.
2.
What is the most significant evident outcome you can expect when your team members are empowered?
SELECT THE CORRECT ANSWER
Humility
Leadership
High buy-in and trust
Conflict
Correct Option:C
EXPLANATION
An empowered team always has a better buy-in and displays high levels of trust.
3Team members who have deep knowledge and skills in one area might have general skills in other areas. They are known as ‘Generalizing Specialists’. The term used to refer to this type of skill is:
SELECT THE CORRECT ANSWER
Experts skill
T-Shaped skill
General skill
Extraordinary skill
Correct Option:B
EXPLANATION
T-shaped skill is used to indicate depth in one area and a horizontal spread of knowledge in some other areas.
4
A project involves multi-functional stakeholders collaborating closely on a particular deliverable. As a project manager, what is the best way to ensure that all stakeholders are aware of the changes that may impact them?
SELECT THE CORRECT ANSWER
Talk to them after the change is implemented
Send emails and reports communicating the change
Make the respective managers part of the change control board
Ask your team to communicate to them
Correct Option:C
EXPLANATION
As a project manager, when you make the respective functional managers part of the change control board or CCB, it becomes an effective way for them to analyze and understand the impact of the change.
5
As a project manager, you are midway through the project. You want to measure the progress by comparing actual performance with planned baselines. Which of the following will be most useful?
SELECT THE CORRECT ANSWER
Decision tree
Scatter diagram
Earned value analysis
Value stream mapping
Correct Option:C
EXPLANATION
Earned Value Analysis or EVA helps track the performance with respect to cost and schedule. A decision tree is used in risk management, while a scatter diagram is used to correlate the relationship between two variables in quality management.
6
As part of project planning, you refer to organizational practice and defined tolerance limits. Which of the following includes the key areas where tolerance limits are set?
SELECT THE CORRECT ANSWER
Quality, budget
Budget, time, quality, and non-functional requirements
Budget, time, and quality
Scope, schedule, and cost
Correct Option:B
EXPLANATION
Besides setting a tolerance limit for budget, quality, and time, you also need to define acceptable limits for deviations (non-compliances) for non-functional requirements. This will help you as a project manager to move forward swiftly with minimal escalations.
7
Tracking compliance information, including the proof of validation for each deliverable, is generally done as part of:
SELECT THE CORRECT ANSWER
Scope management
Stakeholder management
Risk management
Configuration management
Correct Option:D
EXPLANATION
One of the key attributes to be tracked is compliance of a deliverable with a defined requirement. Tracking the proof for validation of the compliance of the deliverable is done as part of configuration management (although it might sound like compliance management).
8
A document that contains details of how you will approach, structure and manage risks in a project is called:
SELECT THE CORRECT ANSWER
Risk management plan
Compliance management plan
Mitigation plan
Project strategy document
Correct Option:A
EXPLANATION
This is one of the important plans which is part of the project management plan.
9
A risk breakdown structure is created as part of:
SELECT THE CORRECT ANSWER
Risk qualitative analysis
Risk identification and categorization
Risk response
Risk ownership
Correct Option:B
EXPLANATION
Once the risks are identified, they are categorized based on the source, like external, internal, technical, and project management. This gives the risk breakdown structure.
10
The document that captures how the team would norm, perform and resolve conflicts among themselves is:
SELECT THE CORRECT ANSWER
Project charter
Resource calendar
Team charter
Team plan
Correct Option:C
EXPLANATION
Team charter captures how the team will operate and work together, including how conflicts will be resolved among themselves.
11Which of the following best describes a stakeholder?
SELECT THE CORRECT ANSWER
An individual who is interested in the project
An individual or group of individuals or an organization that impacts or is impacted by the project
Anyone who is watching the project
Anybody working on the project
Correct Option:B
EXPLANATION
Stakeholder is an individual or group of individuals or an organization that impacts or is impacted by the project.
12Conflicts are inevitable in projects, but when managed well, they can create opportunities. What is the best way to deal with a conflict?
SELECT THE CORRECT ANSWER
Stay away and let the team decide
Facilitate collaboration
Take disciplinary action against individuals
Have informal dialogue with conflicting individuals
Correct Option:B
EXPLANATION
Conflict management is a skill and the option depends on the situation. However, the solution arrived through collaboration has long-lasting results and is generally recommended.
13A document that is normally prepared before the business case and expresses what needs to be produced or what is the goal of the project is called:
SELECT THE CORRECT ANSWER
Business needs document
Business case
Customer requirements document
Requirements documentation
Correct Option:A
EXPLANATION
The business needs document captures the goal of the project product or service what needs to be created.
14You are assigned a construction project which involves constructing a multi-storeyed mall in your city. When you analyze the historical data of your organization, you come across many useful data of similar projects that have been successfully executed and delivered in the past, which gives you confidence. Which of the following approaches is best suited?
SELECT THE CORRECT ANSWER
Agile
Hybrid
Incremental
Predictive
Correct Option:D
EXPLANATION
Where you have sufficient expertise, a predictive or waterfall approach can be best suited.
15The data analysis technique used to identify different ways of collecting requirements to elaborate on project and product scope is called:
SELECT THE CORRECT ANSWER
Design of experiments
Iterative gathering
Alternative analysis
Brainstorming
Correct Option:C
EXPLANATION
Alternative analysis is the evaluation of various ways in which requirements can be collected from stakeholders, and this can have an impact on the scope management plan.
16SMART acronym is used while defining KPIs. While generally the ‘R’ in the acronym stands for ‘Realistic’, in the context of project management it denotes:
SELECT THE CORRECT ANSWER
Real time
Recurring
Relevant
Reasonable
Correct Option:C
EXPLANATION
The target needs to be relevant in the context of the larger objectives and critical success factors.
17You have just been handed over a project charter. You are assessing the project needs, magnitude and complexity. You find that the project needs a mix of resources and experience levels. You also observe that some new methods or techniques need to be used specific to the project. Which among the following project management approaches will be suitable?
SELECT THE CORRECT ANSWER
Plan driven
Iterative
Agile
Hybrid
Correct Option:D
EXPLANATION
Since some new methods or techniques are to be used, a hybrid approach, which is a mix of predictive and adaptive, can be used.
18You are in the process of assessing the performance of your team productivity. You want to use the data to predict the output for future iterations as well. The tool that is generally used for this is:
SELECT THE CORRECT ANSWER
Velocity
RACI matrix
Throughput
Kanban
Correct Option:A
EXPLANATION
It is the sum of the story point sizes for the features actually completed in an iteration. This allows the team to plan its next capacity more accurately by looking at its historical performance.
19Mind Mapping and Affinity Diagram are examples of:
SELECT THE CORRECT ANSWER
Techniques for data consolidation
Techniques for data gathering
Techniques for data elicitation
Techniques for data representation
Correct Option:D
EXPLANATION
Mind mapping and affinity diagram are examples of techniques for data representation.
20Which leadership style integrates well into the Agile mindset?
SELECT THE CORRECT ANSWER
Transactional
Transformational
Servant leadership
Laissez-faire
Correct Option:C
EXPLANATION
Servant leadership integrates well since Agile believes in empowering the team and helping them self-organize.
21Which of the following is effective in measuring project compliance with quality? (Choose two)
SELECT THE CORRECT ANSWER(S)
Using QA outputs to confirm deliverable compliance
Risk analysis
Issue resolution
Sign-off and approval from stakeholders
Correct Option:A, D
EXPLANATION
Both QA outputs to confirm deliverable compliance and Sign-off and approval from stakeholders are effective in measuring project compliance with quality.
22Continuous improvement framework is associated with:
SELECT THE CORRECT ANSWER
William Smith Jr.
Joseph Juran
Edward Deming
Philip Crosby
Correct Option:C
EXPLANATION
PDCA-Plan, Do, Check, Act, also known as Deming’s cycle, was first given by Deming, which is a framework used for continuous improvement.
23Which of the following tools help you identify quality issues in the project? (Choose two)
SELECT THE CORRECT ANSWER(S)
Audits
Histograms
Design thinking
Control charts
Correct Option:A, D
EXPLANATION
Control charts will help in analyzing the process control and potential issues.
24Henry is the project manager who is in the process of understanding the requirements. He is going through the available Business and Marketing plan, service agreements, and process diagrams. What technique is he using?
SELECT THE CORRECT ANSWER
Requirements mapping
Document analysis
Traceability matrix
Brainstorming
Correct Option:B
EXPLANATION
A technique where the existing available documents are gone through to generate more understanding about the project’s requirements.
25A prototyping method that can use visuals or images to illustrate a process or represent a project outcome is called:
SELECT THE CORRECT ANSWER
User empathy
Storyboarding
User view
User diagram
Correct Option:B
EXPLANATION
Storyboarding is usually a visual representation, which results in better communication and understanding of requirements with stakeholders.
26
In Agile projects, teams use a ceremony to communicate and address impediments slowing down the progress of work. This ceremony is called:
SELECT THE CORRECT ANSWER
Retrospective
Scrum facilitation
Daily stand-ups
Sprint review
Correct Option:C
EXPLANATION
A daily stand-up meeting with the scrum team is a daily routine which serves as a communication platform for the team to address blocks and impediments.
27Common causes of conflict in a team include: (Choose any three)
SELECT THE CORRECT ANSWER(S)
Differences due to work, role, and approach
Differences in values and perceptions
Different time zones
Communication breakdown
Correct Option:A, B, D
EXPLANATION
Although working styles differ, differences in perceptions cause conflict, and communication breakdown is generally a cause and effect of conflicts.
28The right sequence for Tuckman’s stages for team formation includes:
SELECT THE CORRECT ANSWER
Forming, norming, storming, and performing
Forming, storming, norming, performing, and adjourning
Storming, performing, laning, and waning
Forming, grooming, performing, and disbanding
Correct Option:B
EXPLANATION
Forming, storming, norming, performing, and adjourning is the right sequence.
29Common tools to track the performance of a team in AGILE include: (Choose two)
SELECT THE CORRECT ANSWER(S)
Scrum or Kanban board
Throughput
Project board
Blackboard
Correct Option:A, B
EXPLANATION
Common tools to track the performance of team in AGILE includes: Scrum or Kanban board and throughput.
30As an experienced project manager, you know that coaching and mentoring are important to mentor stakeholders when required. You ask the junior team member to follow you on the job. What is this referred to as?
SELECT THE CORRECT ANSWER
Job shadowing
Hands-on training
Reverse mentoring
Training
Correct Option:A
EXPLANATION
Job shadowing helps to learn the work cultures of any organizations.
31Control accounts can contain more than one—————————–, but each ————– is assigned to only one control account.
SELECT THE CORRECT ANSWER
WBS
WBS dictionary
Work package
Planning package
Correct Option:C
EXPLANATION
Control accounts can contain more than one work package, but each work package is assigned to only one control account.
32One of your team members, who is not very experienced in Agile methodologies, is informing you that the product owner has made some changes to the product backlog and has explained the changes to the team. The other team members have accepted and made changes to the backlog. This new team member is not sure if this is the normal practice in Agile. You explain to him that the product backlog changes throughout the project. The term that refers to this practice of changing the product backlog based on changes to business requirements is called:
SELECT THE CORRECT ANSWER
Product backlog item
Backlog grooming and refinement
Daily stand-up
Retrospective
Correct Option:B
EXPLANATION
In backlog grooming and refinement, the product owner is tasked with the responsibility of looking at the impact of any change and looking at ways to reprioritize the backlog items.
33Agile projects tend to avoid using absolute time estimates as the level of uncertainty in the work is often high. Instead, a relative measure of estimation is used. Which of the following is an example of the relative estimation method?
SELECT THE CORRECT ANSWER
Factoring
Three point estimating
Story point estimating
Planning poker
Correct Option:C
EXPLANATION
Requirements are explained as stories and story points rate the relative work, risk, and complexity of a requirement or story. Agile teams use story points to estimate effort.
34Changes to external and internal environmental factors can affect the project and its outcomes. A framework used to analyze the external factors impacting the project is:
SELECT THE CORRECT ANSWER
Business complexity
Competitive strategies
PESTLE
SMART
Correct Option:C
EXPLANATION
PESTLE (stands for Political, Economic, Social, Technological, and Environmental) is used to analyze the external factors which impact the project.
35
A team’s checklist for a user-centric requirement that has all the information the team needs to be able to begin working on is called:
SELECT THE CORRECT ANSWER
Definition of done
WBS
Definition of ready
Scope delineation
Correct Option:C
EXPLANATION
Definition of ready is a team’s checklist for a user-centric requirement that has all the information about the team’s needs.
36A PMO that directly takes control of the project by managing the project directly is known as:
SELECT THE CORRECT ANSWER
Supportive PMO
Directive PMO
Controlling PMO
Organizational PMO
Correct Option:B
EXPLANATION
Directive PMO directly takes control of the project by managing it directly.
37The famous Quality Trilogy is attributed to:
SELECT THE CORRECT ANSWER
Peter Drucker
Joseph Juran
Philip Crosby
Edward Deming
Correct Option:B
EXPLANATION
The Juran trilogy gives the concept of quality management with its underlying three universal processes of quality planning, quality control, and quality improvement.
38You are managing a healthcare project to develop an IT solution for a hospital. Upon going through the requirements, you notice that you need to comply with some industry standards like HIPAA, HL7, and so on. This is an example of:
SELECT THE CORRECT ANSWER
OPA
PMO policy
EEF
Transition requirement
Correct Option:C
EXPLANATION
Enterprise environmental factors, or EEF, have an impact on your project and its outcomes.
39Which of the following defines an analytical technique that uses mathematical models to forecast future outcomes based on historical results?
SELECT THE CORRECT ANSWER
Performance reporting
Document analysis
Decision tree analysis
Trend analysis
Correct Option:D
EXPLANATION
Trend analysis gives the improvement trend based on which intervention can be decided.
40Your team is very experienced in the predictive approach. The new project that is being taken up now requires an Agile approach. You need to support and mentor the team members for the required transformation. Which of the following will be most useful in this situation? (select two)
SELECT THE CORRECT ANSWER(S)
Reading Agile magazines
Training team members in Agile ceremonies
Lessons learned from previous Agile projects
Outsource a specialist Agile team
Correct Option:B, C
EXPLANATION
Historical lessons from previous projects will also be helpful.
41Which of the following are considered to be part of interpersonal and team skills? (Choose two)
SELECT THE CORRECT ANSWER(S)
Team capabilities assessment
Emotional intelligence
Motivation
Active listening
Correct Option:B, D
EXPLANATION
Emotional intelligence and active listening are part of interpersonal and team skills.
42Business risks impact the project. Choose three business risks from the following:
SELECT THE CORRECT ANSWER(S)
Competitive
Scope related
Legislative
Operational
Correct Option:A, C, D
EXPLANATION
Competitive, legislative, and operational risks are the business risks that impact the pr
43John, the project manager of an oil exploration company, is assessing the risks of beginning offshore drilling activity. He finds that the activity is scheduled in the month of July. Generally, around the month of July, there are a lot of hurricanes or cyclones that are formed in the sea. He decides to reschedule these activities until mid-August. What kind of risk response is this?
SELECT THE CORRECT ANSWER
Escalate
Avoid
Transfer
Accept
Correct Option:B
EXPLANATION
The avoid strategy involves a change in the plan such that the risk is avoided to escape the impact.
44You are in the process of assessing the compliance to quality metrics of the deliverable to find out any deviations. You are evaluating the results against the planned values. What technique are you using?
SELECT THE CORRECT ANSWER
Variance analysis
Performance reporting
Inspection
Paired comparison
Correct Option:A
EXPLANATION
Variance analysis is comparing the actual to planned values.
45A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project is known as:
SELECT THE CORRECT ANSWER
Impact grid
Salience model
KANO model
None of the above
Correct Option:B
EXPLANATION
This classification model uses power versus legitimacy, or urgency of stakeholders.
46Joe, the project manager, believes in empowering the team as a definite means to achieve performance. It was agreed that the team would decide on all issues through consensus. One of the team members brings to the notice of Joe that decisions are arriving very late and that is impacting the project. What should Joe do to correct the situation?
SELECT THE CORRECT ANSWER
Ask the team to re-create the team charter
Get into problem solving directly
Suggest the team to have timelines for resolution
Let the team decide
Correct Option:C
EXPLANATION
This is the best option since the problem should not recur.
47You are preparing a report on your work performance for your key stakeholders. Last week, some unexpected delays in work execution happened due to lack of resources. Because of this, the progress for last week is static. However, this was corrected later. Your team member suggests that instead of showing no progress, it would be better to show the overall progress rate for the last one month, so that last week’s static progress may not be glaringly visible. The member argues that the delay shown in the report may delay the payment which is to be released based on this report. You reject the idea because:
SELECT THE CORRECT ANSWER
It does not conform to PMI standards of ethics
It is coming from a team member
It might affect your image and reputation
It was not presented earlier
Correct Option:A
EXPLANATION
It is unethical to report wrong status or camouflage actual findings or state half truths.
48You have successfully completed a project for setting up a e-commerce website. You have conducted a successful demonstration of the portal and the customer is happy. The product is transitioned and the site is thrown open to public. After a month, when the traffic increased, it is noticed that the response of the website became very slow. You get a call from customer asking you to fix the issue immediately. You find that this is primarily due to the sizing of the hardware. What requirement should have been taken care of to avoid this scenario?
SELECT THE CORRECT ANSWER
Operational requirements
Training
Non-functional requirements
None of the above
Correct Option:C
EXPLANATION
Non-functional requirements, or NFR, include capacity, availability, scalability, and security, which need to be carefully analyzed and understood before making the design.
49A new team member has joined your team. The team lead is explaining the overarching solution by describing the various aspects of the solution in the way a marketer would do for a product. This technique is known as:
SELECT THE CORRECT ANSWER
Sensitization technique
Product box
Knowledge transfer
User story
Correct Option:B
EXPLANATION
The features of a product are explained like a marketer would.
50A high-level visual summary of the product or products of the project that includes goals, milestones, and potential deliverables is called:
SELECT THE CORRECT ANSWER
Product roal
Product strategy
Product roadmap
Product lifecycle
Correct Option:C
EXPLANATION
Product roadmap contains milestones and deliverables over a period of time.
51You and your team are engaged in the process of finding out redundancies, bottlenecks, and non-value efforts in a process end-to-end that can potentially cause unnecessary delays. What process are you involved in?
SELECT THE CORRECT ANSWER
Value stream mapping
Process mapping
Root cause identification
None of the above
Correct Option:A
EXPLANATION
The focus of the value stream mapping exercise is to not only remove wasteful efforts to make processes lean, but also to ensure maximum value flow to customers.
52You are in the process of defining the scope of the product that will be delivered as the final output of the project. You are analyzing the product in terms of characteristics and using all relevant aspects of the product to better understand it. What kind of tool are you using?
SELECT THE CORRECT ANSWER
Scope verification
Value analysis
Requirement analysis
Product analysis
Correct Option:D
EXPLANATION
Product analysis is thorough analysis of the features for better understanding.
53A construction company is executing a roadway project which involves the laying of state highway roads. The government has allotted another project to the same company for re-aligning some culverts along the highway. Although the construction company is not very experienced in erection of culverts, it has decided to use the opportunity to outsource the culvert construction to another company that specializes in the same. This is an example of what type of risk strategy?
SELECT THE CORRECT ANSWER
Accept
Share
Avoid
Mitigate
Correct Option:B
EXPLANATION
You share the opportunity with the other company.
54You and your team are finalizing the project’s scope statement. The scope statement contains: (Choose two)
SELECT THE CORRECT ANSWER(S)
Work, deliverables
Assumptions and constraints
Resources
WBS
Correct Option:A, B
EXPLANATION
Scope statement includes description of work, deliverables, assumptions and constraints.
55In Earned Value Management, or EVM, the term used to explain how much more money is needed to complete the remaining project is known as:
SELECT THE CORRECT ANSWER
Estimate to complete
Actual cost
Budget at completion
Estimate at completion
Correct Option:A
EXPLANATION
Estimate to complete, or ETC, is the term which explains how much more money is needed to complete the remaining project.
56Which of the following are part of the resource calendar? (Choose two)
SELECT THE CORRECT ANSWER(S)
Training dates
Availability of resources
Interdependencies between resources
Working days
Correct Option:B, D
EXPLANATION
Availability of resources and working days are part of the resource calendar which gives the period of engagement of resources.
57The goals of retrospectives in Agile are different from sprint reviews. A retrospective is not: (Choose two)
SELECT THE CORRECT ANSWER(S)
Demonstration of the product
Generate insights
Identify areas for improvement
Getting feedback on the product
Correct Option:A, D
EXPLANATION
Retrospective is done to generate insights and identify areas for improvement.
58A team member is working on identifying areas for improvement in the project. He wants to know how to go about it. Which of the following would be a good source to start with?
SELECT THE CORRECT ANSWER(S)
Historical lesson learned
Sprint review
Demonstration
Meetings
Correct Option:A, D
EXPLANATION
Lessons learned from previous projects are a good starting point to identify areas for improvement. Then you look at lessons from retrospectives in this project.
59A technique that uses computer models to translate risks into detailed levels to understand their potential impact on project objectives is known as:
SELECT THE CORRECT ANSWER
Extrapolation
Risk response
Simulation
Risk breakdown
Correct Option:C
EXPLANATION
Simulating various possible outcomes helps with planning a suitable response.
60Change requests approved by the change control board normally consist of: (choose three)
SELECT THE CORRECT ANSWER(S)
Preventive actions
Scope control
Defect repair
Corrective actions
Correct Option:A, C, D
EXPLANATION
Change requests can comprise preventive actions, corrective actions, and defect repair.
61You are starting a new IT project which involves migration of data from on premises hosting to cloud hosting. You foresee a lot of risks in the migration process due to inherent constraints in the existing infrastructure. You want to identify team members with very good skills. Which of the following techniques will be useful? (Choose three)
SELECT THE CORRECT ANSWER(S)
Specific assessment
Attitudinal survey
Ability tests
Reference from HR
Correct Option:A, B, C
EXPLANATION
Specific assessments, attitudinal surveys, and ability tests are used to identify team members with very good skills.
62It is important to have a written agreement in procurement because:
SELECT THE CORRECT ANSWER
It is the practice of your organization.
It gives you the advantage of clear terms.
It legally binds both the seller and purchaser.
None of the above
Correct Option:C
EXPLANATION
In the case of a legal dispute, either party can go to court for remedies.
63The presence of a set of factors which may not motivate but the absence of which would definitely demotivate the team members is known as:
SELECT THE CORRECT ANSWER
Reward factors
Hygiene factors
Motivational factors
X factors
Correct Option:C
EXPLANATION
According to Herzberg’s theory, real motivational factors are responsibility and recognition.
64What is the purpose of a risk audit?
SELECT THE CORRECT ANSWER
To ensure responses are implemented
To transfer risks to a third party
To evaluate the overall effectiveness of the risk management approach
All of these
Correct Option:C
EXPLANATION
Risk audit is used to evaluate the overall effectiveness of the risk management approach.
65Your team is in the process of finalizing the type of contract for procurement. It is observed that the procurement statement of work is not precise and there are some constraints which do not permit further clarity in defining the statement of work. It is agreed amongst stakeholders that the team can go for a slightly open-ended and flexible arrangement with the seller. Which of the following contract types would be best suited?
SELECT THE CORRECT ANSWER
Fixed price incentive fee contracts
Cost plus fixed fee
Time and materials or T and M
Fixed price-EPA
Correct Option:C
EXPLANATION
Time and materials or T and M contract works best for flexible arrangements.
66Your company is bidding for two projects at the same time. Project A is expected to generate USD 200 million in aggregate revenue over the next three years, while Project B is expected to generate USD 280 million.You select project A based on the NPV method. What is the opportunity cost for project A?
SELECT THE CORRECT ANSWER
80 M
480 M
280 M
600 M
Correct Option:C
EXPLANATION
280 M is the opportunity cost for project A.
67You are starting a new space related project. A project charter has been created and handed over to you. What is the next step?
SELECT THE CORRECT ANSWER
Sign the charter for acceptance
Start planning
Identify stakeholders
Identify risks
Correct Option:C
EXPLANATION
The next step is to identify stakeholders in the project.
68A software upgrade project is underway. You notice that many stakeholders are not participating actively in the meetings. You decide to find out the cause. Which document of the following will be most useful?
SELECT THE CORRECT ANSWER
Stakeholder engagement plan
Communication management plan
Configuration management plan
Risk management plan
Correct Option:A
EXPLANATION
Although both stakeholder and communication plans may need a revisit, the first would be the stakeholder engagement plan.
69One of your key stakeholders wants to review the product’s completion by comparing it against the requirements. Which document would you present to him?
SELECT THE CORRECT ANSWER
Project scope statement
Product requirements
WBS dictionary
Requirement traceability matrix
Correct Option:B
EXPLANATION
Completion of product scope is compared against product requirements.
70You have requested a resource who you rate very highly since she worked with you on the last project. Your expectation was that she would do an excellent job on this project too. However, to your disappointment, you notice that she is not performing as well as expected. Which empirical rule did you not follow?
SELECT THE CORRECT ANSWER
Performance rule
Halo effect
Heuristics
Thumb of Rule
Correct Option:B
EXPLANATION
The halo effect refers to expecting the same performance from a resource based on their performance in earlier, different projects.
71Your team is in the process of classifying the identified stakeholders. One of the members from the customer organization seems to be highly interested in the outcome of the project but does not seem to have any authority. What is the best strategy to manage such a stakeholder?
SELECT THE CORRECT ANSWER
Manage them closely
Monitor them
Keep them informed
Don’t bother about them
Correct Option:C
EXPLANATION
The stakeholder classification based on the power-interest model groups them as high on interest and low on power. The strategy recommended is to keep them informed.
72An organizational construct that focuses on the flow of value to customers through delivery of specific products and services is called:
SELECT THE CORRECT ANSWER
Product strategy
Value stream
Service delivery
Product catalogue
Correct Option:B
EXPLANATION
Value stream is the value delivered to customers through a product or service.
73The team is in the process of decomposing the scope statement and creating a WBS. The team is not able to decompose some parts of the work as enough details are not available. The team decides to plan only for the work to be done in the near term in detail and leave the remaining work at high level. This is known as:
SELECT THE CORRECT ANSWER
Planning package
Work package
Rolling wave planning
Decomposed planning
Correct Option:C
EXPLANATION
Rolling wave planning is a type of progressive elaboration.
74You are in the process of carrying out an earned value analysis. The results indicate that for the value of money spent, you are getting only half the value of work completed. This indicates:
SELECT THE CORRECT ANSWER
SPI
CPI
Both SPI and CPI
EAC
Correct Option:B
EXPLANATION
It indicates the cost performance index, or CPI. A value of 0.5 CPI indicates poor cost efficiency.
75Your project is in the execution phase. You observe that your team is busy responding to many requests from stakeholders for project related information. This is taking away a lot of your team’s time. You decide to streamline the communication flow so that your team can focus on the work. What type of communication would you recommend?
SELECT THE CORRECT ANSWER
Interactive
Needs-based
Push
Pull
Correct Option:D
EXPLANATION
This type of communication is where you put out the information in a place, stakeholders access it, and take what they want.
76Risk management plan contains:
SELECT THE CORRECT ANSWER
What are the techniques to identify risk
How risks would be identified, analyzed, managed, and monitored
How the risk audit will be done
What are the responses planned
Correct Option:B
EXPLANATION
It is a subsidiary plan which describes the approach and methodology of how risks will be managed in the project.
77Change requests can be initiated by:
SELECT THE CORRECT ANSWER
Only the project manager
Only the project team
Only the sponsor
Any stakeholder
Correct Option:D
EXPLANATION
Change requests or CRs can be submitted by any stakeholder.
78Your vendor is not performing up to your expectations. You have called him and warned him. Despite your warnings, his supplies are erratic. You decide to terminate the contract. What would you do next?
SELECT THE CORRECT ANSWER
Refer to provisions in the contract for termination
Consult legal team
Go ahead with termination
Give him another chance, because if you change him, a lot of time will be wasted in finding a new one.
Correct Option:A
EXPLANATION
Termination for convenience is a clause found generally in most contracts and can be invoked by the purchaser at any time.
79Your team is in the process of collecting requirements from the stakeholders of the project. The team is using brainstorming, focus groups, interviews, questionnaires, and benchmarking to understand and document the stakeholders’ needs. Collectively, these techniques are referred to as:
SELECT THE CORRECT ANSWER
Data analysis
Data gathering
Data grouping
Data representation
Correct Option:B
EXPLANATION
These techniques are referred to as data-gathering techniques.
80The team charter contains all of the following except:
SELECT THE CORRECT ANSWER
Norms
Conflict resolution methods
Communication protocols
Project objectives
Correct Option:D
EXPLANATION
These are all part of the project charter, except for project objectives.
81One of your team members has violated the ground rules, and the violation is very serious. What is the best action for you to take?
SELECT THE CORRECT ANSWER
Warn the member that if it happens again, they will be punished
Escalate to PMO
Seek replacement of the member
Seek sponsor’s help
Correct Option:C
EXPLANATION
For serious violations, you can replace the member.
82During the initial project meeting, the project sponsor asks the PM for an initial estimate of the project cost and asks for the same to be presented the next day. The PM quickly refers to historical records and comes up with an estimate. Which estimation technique did the PM use?
SELECT THE CORRECT ANSWER
Bottom-up estimation
Relative estimation
Analogous estimation
Parametric estimation
Correct Option:C
EXPLANATION
Referring to historical estimates and using them for the current project is an analogous estimation technique.
83As the project is in progress, the team identifies a new risk. What should be done next?
SELECT THE CORRECT ANSWER
Escalate to sponsor
Refer project charter
Document in risk register
Document in lessons learned register
Correct Option:C
EXPLANATION
Any new risk identified has to be documented in the risk register.
84You are having a dispute with your vendor. As the project is coming to an end, you want to settle the dispute. Which is the best way to do it?
SELECT THE CORRECT ANSWER
Take legal action
Alternate dispute resolution
Negotiation
Blacklist the vendor
Correct Option:C
EXPLANATION
Negotiation is the best way to resolve a dispute. If it doesn’t work, then next step is through alternate dispute resolution methods and last is legal.
85You notice that an unusually high number of change requests are logged in the project. This indicates that there is likely a problem in which of the following?
SELECT THE CORRECT ANSWER
Change control board
Project team
Change management plan
Scope definition
Correct Option:D
EXPLANATION
You did not include requirements from all stakeholders or you did not identify all stakeholders thoroughly.
86For a new project, PMO has prepared the business case and benefit management plan. While reviewing the documents, you find that an important element is missing in the business case. What does a business case document typically contain? (Choose two)
SELECT THE CORRECT ANSWER(S)
Economic feasibility
Benefits realization timescale
Benefit maximization
List of beneficiary stakeholders
Correct Option:A, B
EXPLANATION
The time frame in which the benefit is expected.
87As a project manager, you are aware of the different stages of team formation as defined by Tuckman. Your team members are currently conversing with one another, attempting to understand the work and determining who will do what. Which stage is your team in now?
SELECT THE CORRECT ANSWER
Stage 2
Stage 1
Stage 5
Stage 4
Correct Option:A
EXPLANATION
The 5 stages are forming, storming, norming, performing, and adjourning. Now the team is in the second stage of storming.
88Which of the following is considered the most important activity in the closing phase or project?
SELECT THE CORRECT ANSWER
Informing the customer about completion of activities
Validating scope
Updating lessons learned
Measuring customer satisfaction
Correct Option:C
EXPLANATION
Updating lessons learned is the most critical activity during the closure of a phase or project.
89Name the tool that is used in analyzing the root cause for defects in quality management.
SELECT THE CORRECT ANSWER
Cause and effect diagram
Pareto chart
Histogram
Statistical tool
Correct Option:A
EXPLANATION
The cause and effect diagram, also known as the Ishikawa diagram, helps to analyze the causes of defects.
90You are in the process of procuring machinery for the project and are planning to hold a bidder conference with prospective vendors. What purpose does a bidder conference serve?
SELECT THE CORRECT ANSWER
It helps to define source selection criteria
It helps in selecting the best vendor
It aids in clarifying key aspects of the scope and other requirements in order to achieve a common understanding
None of the above
Correct Option:C
EXPLANATION
The bidder conference helps the prospective vendors to understand the requirements so that they can give the correct commercial terms.
91A deliverable was completed and internal test results showed that it is not in conformance with the quality metrics defined. This is an example of what type of non-conformance?
SELECT THE CORRECT ANSWER
Defect repair
Internal failure
External failure
Random failure
Correct Option:B
EXPLANATION
If the defect is noticed before the product or deliverable reaches the customer, it is internal failure.
92The most difficult part of managing a virtual team is
SELECT THE CORRECT ANSWER
Keeping them engaged
Keeping them happy
Sharing the vision
Driving accountability
Correct Option:A
EXPLANATION
To keep the virtual team members engaged, the project manager has to put in extra effort.
93Two of your team members are having a conflict while assigning priorities to some activities in a work package. The conflict becomes so big that they start yelling at each other. You happen to pass by and you stop to enquire about what’s going on. Both begin to complain about the other while justifying their respective positions.They ask you what needs to be done. You simply tell them, “Let’s discuss tomorrow in the morning” and walk away. What conflict resolution method are you using?
SELECT THE CORRECT ANSWER
Compromise
Avoid
Problem solving
Force or direct
Correct Option:B
EXPLANATION
Postponing the resolution intentionally is the avoid strategy.
94You are about to close a project when one of your team members comes to you and informs you that the project is not complying with one of the government regulations. You verify the details and find that it is true. What should you do next?
SELECT THE CORRECT ANSWER
Initiate compliance measures
Explore if it can be by-passed
Do nothing
Update compliance management plan
Correct Option:A
EXPLANATION
The next immediate action is to initiate compliance measures. Updating the plan comes after that.
95For what do quality audit findings become a good source? (Select all that apply)
SELECT THE CORRECT ANSWER(S)
Gaps and shortcomings
Validation of quality tools
Lessons learned
Effectiveness of audit team
Correct Option:A, C
EXPLANATION
A quality audit identifies the gaps and shortcomings for improvement. They also become a good source of lessons learned.
96You are half way into executing your software development project when your client asks you to add a feature which will increase the ease of use by several notches. What is the first thing you would do?
SELECT THE CORRECT ANSWER
Take it to the change control board
Evaluate the impact against key objectives
Discuss with the sponsor
Go ahead and implement the change
Correct Option:B
EXPLANATION
The first thing to do is to evaluate the impact against scope, schedule, cost, quality, risk, and resources.
97The value in percentage for 3 sigma is
SELECT THE CORRECT ANSWER
- 1055
- 9996
- 7
None of the above
Correct Option:C
EXPLANATION
The value in percentage for 3 sigma is 99.7000.
98Phase gate review or kill point is the stage of the project where at the end of every phase, the PM has to review if the phase has met the success criteria and whether the project can proceed to the next phase. What will be most useful in this process of review?
SELECT THE CORRECT ANSWER
Risk register
Project management plan
Issue log
Lessons learned register
Correct Option:B
EXPLANATION
The project management plan is most useful as it helps in comparing whether the work done is complete and if it meets the defined success criteria.
99Your team consists of members from diverse cultures and backgrounds. You want to ensure members are well engaged. Which of the following will be critical factors for your consideration? (Choose all that apply.)
SELECT THE CORRECT ANSWER(S)
Motivation levels
Working styles
Rewards and recognition
Task allocation
Correct Option:A, B
EXPLANATION
Motivation and working styles will be critical factors when you handle a team with diverse cultures. There are multiple factors that affect this scenario, but these four are the most important.
100The purpose of the team charter is to ensure the smooth working of the team. Which of the following is the single biggest benefit of having a team charter?
SELECT THE CORRECT ANSWER
Team charter sets rules
Team charter is agreed by all team members
Team charter is mandatory for projects
Team charter eliminates potential conflicts and improves productivity
Correct Option:D
EXPLANATION
When the team agrees to norms and ground rules, potential conflicts can be avoided. This improves the overall productivity of the team.
101All of the following are group decision-making techniques, except:
SELECT THE CORRECT ANSWER
Unanimity
Plurality
Majority
Minority
Correct Option:D
EXPLANATION
This is not a decision-making technique.
102What technique is used to consolidate ideas, created through individual brainstorming sessions, into a single map to reflect commonality and differences in understanding, and to generate new ideas?
SELECT THE CORRECT ANSWER
Decision tree analysis
Mind mapping
Affinity diagram
SWOT analysis
Correct Option:B
EXPLANATION
It is the data representation technique for understanding the requirements into a single map to reflect commonality and differences in understanding and to generate new ideas.
103The guidelines to anticipate future budget challenges include all of the following, except
SELECT THE CORRECT ANSWER
Tracking all changes in the project
Tracking new risks, changes to existing ones
Tracking meetings
Tracking vendor performance
Correct Option:C
EXPLANATION
Tracking meetings do not bring challenges to the budget.
104Negotiation skills are important for a project manager. However, the external negotiations in procurement should be led by who?
SELECT THE CORRECT ANSWER
Project manager
Procurement manager
Vendor
Sponsor
Correct Option:B
EXPLANATION
The procurement manager is generally authorized to sign contracts, and therefore, it is good if the procurement manager leads the negotiations in support of the project manager.
105Looking at each pair of stories and prioritizing one over the other is called as………………….
SELECT THE CORRECT ANSWER
KANO model
Priority model
Paired comparison model
MOSCOW model
Correct Option:C
EXPLANATION
In the prioritization technique, a pair of user stories are compared for prioritization.
106The team is estimating efforts for some activities.There is a lack of consensus on a few estimates. Which is the best approach for the project manager to take in such a situation?
SELECT THE CORRECT ANSWER
Direct the team to arrive at consensus
Have a meeting with the sponsor
Let the team decide as per team charter
None of the above
Correct Option:C
EXPLANATION
The team charter contains the agreement of the team on how they would sort out conflicts.
107Your team has decided on the Minimum Viable Product (MVP) to be released for the next sprint. One of the team members suggests that more functionalities could be added and delivery may be delayed for a couple of weeks. What should the team do?
SELECT THE CORRECT ANSWER
Defer the delivery
Go ahead with the MVP planned
Reach out to the product owner
Do nothing
Correct Option:B
EXPLANATION
MVP is the minimum functionality planned to be delivered. Incremental frequent deliveries are better since with customer feedback, better value can be delivered in subsequent sprints.
108Which is the organizational structure in which the project manager shares equal authority with the functional manager?
SELECT THE CORRECT ANSWER
Functional
Tight matrix
Balanced matrix
None of the above
Correct Option:C
EXPLANATION
A balanced matrix shares equal authority.
109…………….. is an approach to improving business results through an emphasis on customer satisfaction, employee development, and processes rather than functions.
SELECT THE CORRECT ANSWER
Six Sigma
TQM
Lean Six Sigma
Kaizen
Correct Option:B
EXPLANATION
Total quality management is an approach to improve customer satisfaction by managing the quality processes and people involved in a better manner across the organization.
110The advantage of the Minimum Business Increment (MBI) is all of the following, except
SELECT THE CORRECT ANSWER
Enable team to deliver value sooner
Validate if improvement has taken place
Helps business grow
Provides the building block for the team to proceed further
Correct Option:C
EXPLANATION
MBI does not help the business to grow.
111You are handling a project where the product, which is to be transitioned to the customer, is a very simple product. The knowledge transfer required is also very simple. Which of the following would you then recommend?
SELECT THE CORRECT ANSWER
Coaching and mentoring
Training
Document review (user manual)
Supportive hand holding
Correct Option:C
EXPLANATION
For simple knowledge transfers, document review would be an easy and cost-effective way.
112What is the key attribute of continuous improvement?
SELECT THE CORRECT ANSWER
Lowering costs
Minimizing changes to product or service
Improving stakeholder support
Better designing of product
Correct Option:D
EXPLANATION
Better design of products is the key attribute of continuous improvement measures.
113The key elements of a communication management plan include all of the following, except
SELECT THE CORRECT ANSWER
List of stakeholders
Frequency of communication
Method of communication
Risks in communication
Correct Option:D
EXPLANATION
The risks are captured in the risk register.
114Which of the following is not part of project artifacts?
SELECT THE CORRECT ANSWER
Business case
Project charter
Project management plan
Marketing collaterals
Correct Option:D
EXPLANATION
This is not generated as part of the project. Hence, it is not an artifact.
115Which formula is used to calculate Estimate to Complete (ETC)?
SELECT THE CORRECT ANSWER
AC+BAC
AC+EAC
BAC-EV
BAC or CPI
Correct Option:B
EXPLANATION
Estimate to complete is calculated by adding AC to the revised budget EAC.
116Which of the following is not a common cause for change requests?
SELECT THE CORRECT ANSWER
Incorrect requirements
Inaccurate estimates
Change in business environment
Change in PM
Correct Option:D
EXPLANATION
A change in PM is not a change to the project.
117The true test of effective training is demonstrated by ………………
SELECT THE CORRECT ANSWER
Increase in efforts
Increase in documentation
Increase in skill on the job
Increase in team bonding
Correct Option:C
EXPLANATION
An increase in skills on the job signifies productivity. Hence, this is the real measure of the effectiveness of training.
118A project manager must facilitate and ensure collaboration while handling a virtual team. A virtual team member needs to include all of the following, except
SELECT THE CORRECT ANSWER
Shared goal
Clear purpose
Co-location
Clarity in role and responsibility
Correct Option:C
EXPLANATION
Co-location refers to the team working from the same physical location.
119As a project manager, you have identified the root cause of a quality problem and have identified the corrective action required. A change request is initiated and approved. Next you update the project plan to reflect the changes. What is the next step?
SELECT THE CORRECT ANSWER
Document the causes of the variances and the steps taken to correct them
Prepare a report
Inform the customer
None of the above
Correct Option:A
EXPLANATION
The changes made have to be updated in the plan along with the causes identified.
120Which of the following tools will be most useful to bring visibility to the work done by the team members in a virtual team engagement?
SELECT THE CORRECT ANSWER
Placards
Gantt chart
Kanban board
PMIS
Correct Option:C
EXPLANATION
Kanban displays clearly the progress of work done and the work yet to be done for every team member.
121The need of an individual for achievement, affiliation, and power drives his or her motivation. This theory was given by
SELECT THE CORRECT ANSWER
Victor Vroom
Maslow
Herzberg
Mcclelland
Correct Option:D
EXPLANATION
Mcclelland’s theory talks about needs for achievement, affiliation and power driving the motivation.
122The purpose is to focus on completing whole user stories in each sprint and verify that the capability is “potentially shippable.” What is being referred to here?
SELECT THE CORRECT ANSWER
Retrospective
Customer meeting
Sprint review or demo
Kick-off meeting
Correct Option:C
EXPLANATION
At the end of every sprint, a demo is conducted with the customer, and feedback is obtained to validate what has been done.
123You, as a project manager, are looking into defining an approach for subsequent releases by looking into availability of a set of features, time adherence for release and organizational tolerance for changes. What are you into?
SELECT THE CORRECT ANSWER
Configuration management
Product scoping
Release management
Tolerance definition
Correct Option:C
EXPLANATION
Planning for subsequent releases is referred to as release management.
124Three point estimation is also known as
SELECT THE CORRECT ANSWER
CERT method
PERT method
Mean method
Relative estimation method
Correct Option:B
EXPLANATION
PERT refers to program evaluation review technique.
125Name the systematic approach that is used to estimate the strengths and weaknesses of alternatives and to determine options which provide the best approach to achieve benefits while preserving savings.
SELECT THE CORRECT ANSWER
Root cause analysis
Benefit cost analysis
Data analysis
What-if analysis
Correct Option:B
EXPLANATION
Benefit cost analysis helps to analyze the alternatives and provides benefits while preserving savings.
126Your team has just completed a sprint and you have convened a closure meeting. A facilitator is also identified for the meeting and the product owner is also present. The team prepares two sheets and starts writing what went well and what can be improved. This meeting is known as
SELECT THE CORRECT ANSWER
Review meeting
Retrospective
Daily stand-up
None of the above
Correct Option:B
EXPLANATION
The Retrospective includes identifying the areas for improvement for the next sprint.
127A key attribute of servant leadership is to
SELECT THE CORRECT ANSWER
Motivate
Facilitate
Direct
Participate
Correct Option:B
EXPLANATION
Servant leadership primarily focuses on facilitating and mentoring the team members.
128When a project manager creates an environment for conducive performance, the team members are likely to
SELECT THE CORRECT ANSWER
Willingly collaborate
Waste less time
Focus on tasks better
All of the above
Correct Option:D
EXPLANATION
When the environment is conducive to performance, all the team members will perform well, and the project manager should create such an environment.
129The objective of an AB Testing experiment is to
SELECT THE CORRECT ANSWER
Obtain trust of the customer
Ensure willingness of sponsor to invest
Enhance customer delight
Optimize the solution to the customer
Correct Option:D
EXPLANATION
AB Testing provides insight into a customer’s preference for one solution over the other.
130You are planning a multimedia campaign for your digital marketing project. You are evaluating suitable vendors to provide the right solution at an affordable cost. You are examining the risks involved by looking at the uncertainties of supplies from both the vendors using computer modeling. What technique are you using?
SELECT THE CORRECT ANSWER
EMV
Simulation
Selection
None of the above
Correct Option:B
EXPLANATION
You simulate the outcomes to understand the uncertainties and arrive at a conclusion.
131The Project Governance Board (PGB) may include all of the following members, except:
SELECT THE CORRECT ANSWER
Sponsor
PMO
User representative
Team lead
Correct Option:D
EXPLANATION
The team lead is generally not part of the governance committee.
132Your friend has bid for the project which is assigned to you and you see a potential conflict of interest. However, it is critical for you to support it with some technical inputs for evaluation. The best option for you would be to
SELECT THE CORRECT ANSWER
Go ahead with the selection
Disclose the conflict of interest to your sponsor and recuse from final selection
Seek direction of PMO
Ask your friend to withdraw participation
Correct Option:B
EXPLANATION
When there is a conflict of interest, it is always better to disclose and mitigate the conflict.
133The response action to an issue is known as………………….
SELECT THE CORRECT ANSWER
Workaround
Problem solving
Tactic
Avoiding
Correct Option:A
EXPLANATION
A workaround is a solution to the issue, which minimizes the negative impact.
134Which of the following is not generally a source for gathering lessons learned in projects?
SELECT THE CORRECT ANSWER
Strategic management
Conflict management
Vendor management
Project charter
Correct Option:D
EXPLANATION
The Project charter does not include learned lessons.
135Your quality team is analyzing the work performance information related to quality. They are focussing on defining the corrective actions required for the problems having the most impact on quality. Which of the following will be most useful?
SELECT THE CORRECT ANSWER
Process analysis
Pareto chart
Scatter diagram
Control chart
Correct Option:B
EXPLANATION
Based on the 80-20 rule, the pareto rule helps to focus on the critical reasons that cause quality issues.
136You are working for a telecom project. It is mandatory to apply for a license to operate, which involves laying an optical fiber cable across 5000 km. Once the cable is laid, it needs to be tested with network traffic for which you need a license as per regulatory requirements. Due to an unforeseen delay, the license has not been received. This is due to the fact that your team is not able to proceed with conducting trials. This is an example of
SELECT THE CORRECT ANSWER
Impediment
Obstacle
Blocker
Hurdle
Correct Option:C
EXPLANATION
Blockers cause stoppage of work.
137…………………is a component of the project management plan that establishes the change control board, documents the extent of its authority, and describes how the change control system will be implemented.
SELECT THE CORRECT ANSWER
Configuration management plan
Change management plan
Communication management plan
Change control board
Correct Option:B
EXPLANATION
The plan documents the approach to handling change requests.
138You are managing a global project for which you are assembling a virtual team comprising members from different countries. You notice that team formation is difficult in a virtual environment. The key challenge is to keep the team members engaged. All of the following are true about virtual team engagement except
SELECT THE CORRECT ANSWER
It is critical to reinforce team’s mutual commitments and achievements
Requires more feedback and reinforcement of goals
Requires more effort for task accountability
Team members try to be more aggressive
Correct Option:D
EXPLANATION
This is not true in virtual engagement.
139In a virtual team setting, what helps you to plan meetings and improve feedback and visibility of goals?
SELECT THE CORRECT ANSWER
Chatbots
Scheduling assistant
Webinars
Calendar tool
Correct Option:D
EXPLANATION
Calendar tools help to share calendars, which helps to collaborate and improve visibility of goals, tasks, and so on.
140You are managing a large complex project. During execution, a number of risks come up, resulting in the project going out of control in terms of budget. Which of the following could have been the likely cause?
SELECT THE CORRECT ANSWER
No risk planning
No proper analysis of the risks
Improper risk response
All of the above
Correct Option:D
EXPLANATION
Risk management includes planning, identifying, analyzing, planning responses, and so on.
141In a request for proposal document, prepared for procurement, the source selection criteria is poorly defined. What is the likely impact of poorly defined selection criteria?
SELECT THE CORRECT ANSWER
Vendors get better screened
Bidder conference becomes easy to handle
Ineligible vendors get qualified
Procurement is faster
Correct Option:C
EXPLANATION
Selection criteria is like a gate. It must be properly defined to test the vendors’ capacity and capability for performance.
142In a hybrid lifecycle project, how will a product be delivered?
SELECT THE CORRECT ANSWER
As single product delivery at the end
As product increments, based on value
As work packages of WBS
None of the above
Correct Option:B
EXPLANATION
Multiple incremental deliveries are made in a hybrid lifecycle project.
143You are developing a web portal. You are about to begin work on a work package, but before starting, you want to check the acceptance criteria. Out of the following documents, which will give you the required detail?
SELECT THE CORRECT ANSWER
WBS dictionary
Requirements documentation
Assumptions log
Terms of reference
Correct Option:A
EXPLANATION
The WBS dictionary contains details on acceptance criteria, assumptions, and constraints.
144You are managing an agile team, and it requires close interaction and collaboration. Which ceremony may be most useful for this?
SELECT THE CORRECT ANSWER
Retrospective
Kanban board
Daily stand-ups
Sprint review or demo
Correct Option:C
EXPLANATION
Daily stand-up meetings ensure that communication and collaboration happens regularly.
145You are handling a transformational project for the organization. Which of the following will be a critical point in this?
SELECT THE CORRECT ANSWER
PMO
Organization culture and readiness for change
Sponsor’s willingness
Lessons learned
Correct Option:B
EXPLANATION
The readiness of an organization to accept change is critical for any transformation.
146You are leading a project that requires machinery. You have ordered the machinery, spares and other equipment required. You are allocating the space required for their installation. You are also earmarking some battery banks for backup power. What are you involved in?
SELECT THE CORRECT ANSWER
Physical resource mobilization
Physical resource assignment
Resource histogram
Resource breakdown
Correct Option:B
EXPLANATION
Physical resource assignment includes fulfilling machinery requirements that you need for the project.
147The guidelines for assessing the impact on the project backlog based on business environment changes do not include
SELECT THE CORRECT ANSWER
Understanding the project’s organizational context
Understanding the external factors that may impact the project
Understanding project governance model
Understanding stakeholder risk attitude
Correct Option:D
EXPLANATION
The stakeholder’s risk attitude does not impact the project backlog. They are already taken into account while planning for risk management.
148The components of Mckinsey’s 7S model for organizational change include all of the following, except
SELECT THE CORRECT ANSWER
Strategy
Solution
Shared values
Structure
Correct Option:B
EXPLANATION
7S includes strategy, structure, systems, shared values, skills, style, and staff.
149As a project manager, when several issues impact your project and the budget or schedule, which of the following will you use?
SELECT THE CORRECT ANSWER
Management reserve
Contingency reserve
Seek revised budget
None of the above
Correct Option:B
EXPLANATION
Contingency reserves are under the control of the PM and can be used whenever required. These reserves are built as part of the baselines.
150You are taking over a project that is highly technical and requires a lot of information assimilation and close sharing of information by all team members. What will be your focus as a project manager?
SELECT THE CORRECT ANSWER
Capturing the information
Storing the information
Ensuring knowledge transfer and continuity
Capturing lessons learned
Correct Option:C
EXPLANATION
Ensuring knowledge continuity is critical. The tacit knowledge should be made explicit.
151A project is plagued with a number of issues and they are captured in the issue log. It was decided in the meetings that the issues would be closed at the earliest. Everyone thinks someone else is responsible for closure, and as a result, issues continue to be open. What is it that has not been done?
SELECT THE CORRECT ANSWER
Issues are not tracked
Issue log is not maintained properly
Issues are not assigned to a owner
None of the above
Correct Option:C
EXPLANATION
Assigning an owner to each issue is important to drive accountability.
152The team is in the process of planning procurement and assessing risks related to procurement. What should be the next step?
SELECT THE CORRECT ANSWER
Record the risks in risk register
Discuss with the sponsor
Evaluate the probability and impact of the risks
Wait for the risk to happen
Correct Option:A
EXPLANATION
As a risk is identified, it needs to be entered in the risk register.
153Active listening includes three components, that are:
SELECT THE CORRECT ANSWER
Understanding, reflecting, and confirming
Reflecting, attending, and following
Attention, reflection, and action
None of the above
Correct Option:B
EXPLANATION
These are 3 components of active listening-reflecting on what the person is saying, displaying changes in verbal and nonverbal behavior when the person is speaking, and confirming through questions to understand.
154What is a point of management control in the WBS where scope, cost, and schedule are integrated and compared to earned value for performance management?
SELECT THE CORRECT ANSWER
Planning package
Work package
Control account
Cost center
Correct Option:C
EXPLANATION
The control account is a point of control above the work packages in the WBS for tracking performance.
155When it comes to estimation, the fundamental difference between the Predictive and Agile approaches is that in Agile, there is
SELECT THE CORRECT ANSWER
Benchmarking
Relative estimation
ROM estimation
Definitive estimation
Correct Option:B
EXPLANATION
Relative estimation compares two user stories and helps to arrive at an estimate, instead of an absolute number as done in predictive projects.
156An elicitation technique that brings together a set of pre-qualified stakeholders and subject matter experts with a purpose of learning more about the requirements for a product or service is called
SELECT THE CORRECT ANSWER
Focus group
Group discussion
Task force
Meeting
Correct Option:A
EXPLANATION
The focus group brings SMEs and key stakeholders together to discuss and understand product features and requirements.
157How is the Minimum Viable Product (MVP) best described?
SELECT THE CORRECT ANSWER
Minimum features in a product for the user to consider it functional
Best possible value for delivery
Collection of user stories in a sprint
Value possible within a release plan
Correct Option:A
EXPLANATION
MVP is the minimum number of features or the minimum value that can be delivered.
158What is a formal or informal approach to eliciting information from stakeholders by talking with them directly known as?
SELECT THE CORRECT ANSWER
Meeting
Brainstorming
Decision-making
Interviewing
Correct Option:D
EXPLANATION
Interviews are face-to-face meetings with the stakeholders to collect information and derive an understanding of the requirements.
159You notice an issue that has not been addressed for a long time by your team. In the next meeting with your team, you learn that the reason the issue has been kept open for a long time is due to a lack of consensus among stakeholders as to what should be done about the issue. What should you do in this situation?
SELECT THE CORRECT ANSWER
Discuss this with key stakeholders and proceed per their instructions
Wait for the consensus
Ask the team to generate a solution
Do nothing
Correct Option:A
EXPLANATION
Sometimes, when consensus is not possible, it is best to proceed with the key stakeholders’ suggestions.
160Velocity, cycle time, throughput metrics, quality metrics are all tools to __________.
SELECT THE CORRECT ANSWER
Set objectives
Motivate the team
Track performance of the team
Direct the team
Correct Option:C
EXPLANATION
These tools are used to track the performance of the team and keep track of their progress over time.
161You have just assigned team members. As a part of the norming stage, you want the team to set clear rules on acceptable and unacceptable actions. What are these rules called?
SELECT THE CORRECT ANSWER
Thumb of rule
Ground rule
Norm rule
None of the above
Correct Option:B
EXPLANATION
The rules the team members set for themselves are known as ground rules. These rules help ensure compliance.
162Which of the following is NOT a guideline for conducting retrospectives?
SELECT THE CORRECT ANSWER
Preparing for areas of focus
Having a moderator
Finding faults
Arriving at a consensus on areas for improvement
Correct Option:C
EXPLANATION
Retrospectives are not used to find faults but to identify areas for improvement for the next sprint.
163As a project manager, you need to create a healthy environment for team members to perform well. Which of the following would be least helpful to achieve this?
SELECT THE CORRECT ANSWER
Clear team charter
Ensure team goes through storming stage early
Increase transparency
Involve sponsor in all meetings
Correct Option:D
EXPLANATION
Involving the sponsor in all meetings is not going to help the team members improve their performances.
164You are in the process of negotiating with your team members to arrive at an agreement on certain aspects of work. You will NOT negotiate on which of the following?
SELECT THE CORRECT ANSWER
Deliverables
Priorities
Roles and responsibilities
Budget
Correct Option:D
EXPLANATION
The budget is not negotiated with the team members.
165You have set the ground rules in an agreement with the team members. You notice that one of the team member keeps offending others in every meeting. This is a serious violation of the ground rule and calls for immediate action. What action should you take?
SELECT THE CORRECT ANSWER
Issue a warning in writing
Replace the member
Report to the PMO
Do nothing
Correct Option:B
EXPLANATION
When a team member violates the ground rules, you can replace that team member.
166What purpose does challenging the status quo this serve?
SELECT THE CORRECT ANSWER
Helps the manager divide and rule the team
Brings fresh perspectives
Makes team members think
it doesn’t serve any purpose
Correct Option:B
EXPLANATION
Encouraging team members to challenge the status quo brings fresh perspectives and out-of-the-box thinking that can lead to a beneficial solution for the project.
167One of your team members is not performing well. You have given them feedback and a timeframe of one month to improve. After 6 weeks, you review the performance and discover that their performance has not improved. What should you do?
SELECT THE CORRECT ANSWER
Seek sponsor’s help
Write to PMO
Remove this team member and assign the work to a new resource
Give this team member some more time
Correct Option:C
EXPLANATION
Under performing team members must be removed and replaced by more productive resources.
168You decide to manage your team by setting objectives and tracking their performance. Which is the best way to go about setting objectives?
SELECT THE CORRECT ANSWER
Throughout the life cycle
At the end of the phase
Annually
During the retrospective
Correct Option:A
EXPLANATION
It is best to track the performance of the team throughout their life cycle as a part of iteration planning.
169As a project manager, you are aware that continuous feedback is essential for agility. What is the prime responsibility of a project manager when it comes to feedback?
SELECT THE CORRECT ANSWER
Removing noise factors
Ensuring communication protocols are maintained
Ensuring appropriate and timely feedback
Selecting the right medium for communication
Correct Option:C
EXPLANATION
Timely feedback is critical for conducting corrective actions.
170Your earned value measurement returns a consumer price index (CPI) of 2.3. Your team is extremely happy but this makes you a little concerned. What is this CPI indicative of?
SELECT THE CORRECT ANSWER
The project is cost efficient
There is proper cost optimization
There is excellent cost estimation
There is a possible error in cost estimation
Correct Option:D
EXPLANATION
Inaccurate cost estimation or excessive reserves can result in high CPI values, which is not good.
171You notice that the motivation levels of your team members are low. You announce that some of them will be given an increment in pay. While almost all of them are happy, one team member says he is not too happy as he was expecting a promotion. What level of Maslow’s hierarchy of needs does this refer to?
SELECT THE CORRECT ANSWER
Actualization
Esteem need
Physiological need
Social need
Correct Option:B
EXPLANATION
This refers to third level of need, that is, esteem needs.
172All of the following are examples of personality profile assessment models except:
SELECT THE CORRECT ANSWER
Social style model
Disc assessment model
PERT model
Whole brain thinking model
Correct Option:C
EXPLANATION
PERT model is an estimation technique and is commonly known as three-point estimation.
173___________ is a nominal group technique (NGT).
SELECT THE CORRECT ANSWER
Making group decision
Brainstorming with the group for ideas
Making group decisions using voting
Collecting user stories in a sprint
Correct Option:C
EXPLANATION
Making group decisions using voting is an NGT.
174Social skills are necessary for the project manager and all team members. Social skills include all of the following except:
SELECT THE CORRECT ANSWER
Communication
Leadership
Empathy
Building bonds
Correct Option:C
EXPLANATION
Empathy is an interpersonal skills and not a social skill.
175Emotional Intelligence includes personal and interpersonal skills. What does personal skills include? (Select all options that apply)
SELECT THE CORRECT ANSWER(S)
Motivation
Empathy
Self awareness
Considerate
Correct Option:A, C
EXPLANATION
Self awareness and motivation are personal skills.
176Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being:
SELECT THE CORRECT ANSWER
Disciplined
Good mannered
Kind
Conscientious
Correct Option:D
EXPLANATION
Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being conscientious. This is an attribute of self-regulation that leads emotional intelligence.
177Which of the following is an important element of the project management plan that keeps the business in mind?
SELECT THE CORRECT ANSWER
Change management plan
Compliance management plan
Configuration management plan
Business management plan
Correct Option:B
EXPLANATION
The compliance management plan contains the compliances required for the project and keeps the business in mind.
178Which visualization tool improves the flow of work by making bottlenecks and work quantities visible?
SELECT THE CORRECT ANSWER
Dashboard
Kanban board
White board
None of the above
Correct Option:B
EXPLANATION
Kanban boards improve the flow of work by making bottlenecks and work quantities more visible. Task boards include kanban boards, to-do lists, procedure checklists, and scrum boards.
179A project reports an SPI of 0.78. What does this mean?
SELECT THE CORRECT ANSWER
The project is ahead of the schedule
The project is on schedule
The project is behind the schedule
None of the above
Correct Option:C
EXPLANATION
An SPI of 0.78 means that the project is progressing at 78% of the planned rate.
180Two team members are discussing the benefits of coaching and mentoring as a group. The single largest benefit of group coaching is:
SELECT THE CORRECT ANSWER
Team gets some time off work
Team learns and grows as one unit
Team feels happy
None of the above
Correct Option:B
EXPLANATION
The single largest benefit of group coaching is that the entire team grows as one unit, which increases the team’s bond.
