S491 Inmate Grievances Flashcards
S491
Inmate Grievances
To provide inmates with a grievance process that allows for the timely redress of ________ complaints
legitimate
Inmates dissatisfied with the results of their attempts to resolve a complaint informally shall have access to a ____ grievance process
formal
Names, titles rank of all staff members involved in the attempted informal resolution must be _________ in grievance
identified
Grievance must be filed within ______ calendar days of incident or complaint
ten
grievances will be returned if there was no attempt to resolve _______
informally
inmate grievance coordinator (IGC) or their supervisor may extend deadline for _______ circumstances
Extraordinary
Appeal of discipline or classification may not be adjudicated by IGC instead by the appropriate ___________
supervisor
Inmates shall complete grievance form (491-1) and submit to ___
IGC
Inmate should submit grievance to ________ or put in a box for grievances
caseworker
Grievances should be hand delivered to the ____ so that they can date and log it.
IGC
Grievances should be from an inmate not a _______
group
IGC may interview all involved and attempt to resolve __________
informally
All grievances must have:
- date of grievance
- Date of incident
- Current housing unit
- Brief statement of facts
- Person attempted to resolve complaint with
- Remedy being requested
- Signature of grievant
Inmates who _____ communicate in English may receive help
can’t