Prince 2 -2B Flashcards

1
Q

Which statement about controls is CORRECT?
A. A highlight report is an event-driven control
B. An exception report is a time-driven control
C. A daily log is an event-driven control
D. A checkpoint report is a time-driven control

A

A. Incorrect. A highlight report is a time-driven control,
produced at a predefined frequency. Ref 12.2.2
B. Incorrect. An exception report is an event-driven control,
produced when a tolerance is forecast to be exceeded. Ref
12.2.2
C. Incorrect. A daily log is a useful tool for recording actions
when reviewing progress, but it is not defined as a PRINCE2
control. Ref 12.2.2, A.7.1
D. Correct. A team manager prepares a checkpoint report
for the project manager at a predefined frequency.
Therefore, checkpoint reports are a time-driven control.
Ref 12.2.2

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2
Q

Which document is used to identify interested parties that need to be informed of project
closure?
A. Change control approach
B. End project report
C. Communication management approach
D. Project brief

A

A. Incorrect. A change control approach is used to identify
how, and by whom, the project’s products will be controlled
and protected. Ref A.3.1
B. Incorrect. An end project report is used during project
closure to review how the project performed against the
version of the project initiation documentation (PID) used to
authorize it. Ref A.8.1
C. Correct. A communication management approach
contains a description of the means and frequency of
communication to parties both internal and external to
the project. Ref A.5.1
D. Incorrect. A project brief is used to provide a full and firm
foundation for the initiation of the project and is created in
the ‘starting up a project’ process. It is not used in the ‘closing
a project’ process. Ref A.19.1

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3
Q

dentify the missing words in the following sentence.
Any change to the products agreed at the start of a stage is monitored as part of the [ ? ]
process, on a day-to-day basis.
A. directing a project
B. controlling a stage
C. managing a stage boundary
D. closing a project

A

A. Incorrect. The purpose of the ‘directing a project’ process is
to enable the project board to be accountable for the
project’s success by making key decisions and exercising
overall control while delegating day-to-day management of
the project to the project manager. Ref 15.1
B. Correct. An objective of the ‘controlling a stage’
process is to ensure attention is focused on delivery of
the stage’s products. Any movement away from the
direction and products agreed at the start of the stage is
monitored to avoid uncontrolled change and loss of
focus. The ‘controlling a stage’ process describes the
work of the project manager in handling the day-to-day
management of the stage. Ref 17.2, 17.3
C. Incorrect. The purpose of the ‘managing a stage boundary’
process is to enable the project manager to provide the
project board with sufficient information to be able to
confirm continued business justification and acceptability of
the risks. Ref 19.1
D. Incorrect. The purpose of the ‘closing a project’ process is
to provide a fixed point at which acceptance for the project
product is confirmed, and to recognize that objectives set out
in the original project initiation documentation (PID) have
been achieved. Ref 20.1

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4
Q

Which two statements about the ‘continued business justification’ principle are CORRECT?
1. The business justification for a project should be documented.
2. The project manager should be responsible for the business justification.
3. A project must be stopped if the business justification changes.
4. Compulsory projects still require business justification.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

D. Correct.
(1) PRINCE2 requires that, for all projects, the business
justification is recorded and approved. Ref 3.1
(4) Even compulsory projects should be supported by a
business justification that demonstrates value for
money. Ref 3.1
A, B, C. Incorrect.
(2) The business justification is the responsibility of the
executive, not the project manager. Ref 6.2.1
(3) A project should be stopped if the justification disappears.
However even though the justification should remain valid, it
may still change. It is important for the evolving justification
to be valid. Ref 3.1

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5
Q

PRINCE2 mandates that the project board represents the primary stakeholder interests.
Which principle does this follow?
A. Manage by stages
B. Focus on products
C. Defined roles and responsibilities
D. Learn from experience

A

A. Incorrect. Application of the ‘manage by stages’ principle
ensures that a PRINCE2 project is planned, monitored and
controlled on a stage
-by
-stage basis. Ref 3.4
B. Incorrect. Application of the ‘focus on products’ principle
ensures that a PRINCE2 project focuses on the definition and
delivery of products, in particular their quality requirements.
This principle does not represent the primary stakeholders.
Ref 3.6
C. Correct. Application of the ‘defined roles and
responsibilities’ principle ensures that a PRINCE2 project
has defined and agreed roles and responsibilities within
an organization structure that engages the business, user
and supplier stakeholder interests. Ref 3.3
D. Incorrect. Application of the ‘learn from experience’
principle ensures that PRINCE2 project teams learn from
previous experience: lessons are sought, recorded and acted
upon throughout the life of the project. Ref 3.2

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6
Q

When is it confirmed whether a project’s objectives have been achieved?
A. During the ‘closing a project’ process
B. During the final end stage assessment
C. During the ‘controlling a stage’ process
D. During the ‘managing product delivery’ process

A

A. Correct. The purpose of the ‘closing a project’ process
is to provide a fixed point at which acceptance of the
project product is confirmed, and to recognize that
objectives set out in the original project initiation
documentation have been achieved, or that the project
has nothing more to contribute. Ref 20.1
B. Incorrect. There is not an end stage assessment at the end
of the final stage. A purpose of the ‘closing a project’ process
is to recognize that objectives set out in the original project
initiation documentation have been achieved. Ref 20.1, Ref
12.2.2.4
C. Incorrect. The ‘controlling a stage’ process describes the
work of the project manager in handling the day
-to
-day
management of the stage. The achievement of a project’s
objectives is measured and confirmed during the ‘closing a
project’ process. Ref 17.3, 20.1
D. Incorrect. The ‘managing product delivery’ process is used
to control delivery of the project’s products at work package
level and interfaces with the ‘controlling a stage’ process. A
purpose of the ‘closing a project’ process is to recognize that
objectives set out in the original project initiation
documentation have been achieved. Ref 20.1, 18.2

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7
Q

Which statement correctly describes project assurance and quality assurance?
A. Project assurance provides assurance to the project’s stakeholders whereas quality
assurance provides assurance to the wider corporate, programme or customer
organization
B. They are both the responsibility of the project board, but project assurance may be
delegated
C. They are both independent of the project management team
D. Project assurance and quality assurance are both the responsibility of corporate,
programme management or the customer

A

A. Correct. Quality assurance provides assurance to
corporate, programme management or customer on the
project’s compliance with relevant corporate,
programme management or customer standards and
policies. Project assurance provides assurance to the
project’s stakeholders that the project is being conducted
properly. Ref tab 8.1
B. Incorrect. Quality assurance is the responsibility of the
programme or corporate organization. Ref tab 8.1
C. Incorrect. Quality assurance is independent of the project.
Project assurance is independent of the project manager, but
not the project. Ref tab 8.1
D. Incorrect. Project assurance is the responsibility of the
project board. Quality assurance is the responsibility of
corporate, programme management or customer. Ref tab 8.
1

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8
Q

Identify the missing words in the following sentence.
If a baselined product requires modification, the recommended [ ? ] procedure, or equivalent
procedure should be used.
A. risk management
B. exception management
C. issue and change control
D. quality control

A

A. Incorrect. This procedure assesses and controls
uncertainty, not change. Ref 10.4
B. Incorrect. When there is an exception situation, this must
be raised to the next level of management. This is part of the
progress theme rather than a defined procedure. Ref 12.2.3
C. Correct. This procedure identifies and controls changes
to baselined products. The PRINCE2 recommended issue
and change control procedure can be used, or an
equivalent procedure. Ref 11.4.1
-
4
D. Incorrect. This activity defines and implements methods to
check that products will meet their quality criteria. Ref 8.1.1

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9
Q

According to the ‘manage by exception’ principle, what should be defined to establish limits
of delegated authority?
A. Scope of the project
B. Costs of the project
C. Timescales for the project
D. Tolerances for the project

A

A. Incorrect. Project scope must be defined, but it is the
tolerances that define limits of delegated authority. Ref 3.5
B. Incorrect. Project cost must be defined, but it is the
tolerances that define limits of delegated authority. Ref 3.5
C. Incorrect. Timescales must be defined, but it is the
tolerances that define limits of delegated authority. Ref 3.5
D. Correct. A PRINCE2 project has defined tolerances for
each project objective to establish limits of delegated
authority. Ref 3.5

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10
Q

Which two statements are CORRECT about the minimum requirements for applying the
change theme?
1. Identified issues must be assessed for their impact on the business justification for the
project.
2. Project issues must be captured, examined and managed throughout the project
lifecycle.
3. The actual status of products must be verified to ensure that this matches the
authorized state.
4. A budget must be established to pay for requests for change and their analysis.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

A. Correct.
(1) To be following PRINCE2, a project must, as a
minimum, assess whether identified issues might have a
material impact on the business justification of the
project (PRINCE2’s continued business justification
principle). Ref 11.2
(2) To be following PRINCE2, a project must, as a
minimum, ensure that project issues are captured,
examined, managed and reviewed throughout the
project lifecycle. Ref 11.2
B, C, D. Incorrect.
(3) As part of the change theme, verification of the actual
status of products can be considered, however this is not a
minimum requirement. Ref 11.2, 11.3.3
(4) Unless the anticipated level of change on a project is low, it
is advisable for a budget to be set up to pay for changes.
However, this is not a minimum requirement for applying the
change theme. Ref 11.2, 11.3.6

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11
Q

Which is a purpose of the ‘controlling a stage’ process?
A. To agree, perform and deliver project work
B. To draft a plan for the next stage
C. To agree tolerances for the stage
D. To take action so that the stage remains within tolerance

A

A. Incorrect. To agree, perform and deliver project work is a
purpose of the ‘managing product delivery’ process. Ref 18.1
B. Incorrect. To draft a plan for the next stage is a purpose of
the ‘managing a stage boundary’ process. Ref 19.1
C. Incorrect. The stage plan for the next stage is created in the
‘managing a stage boundary’ process and approved in the
‘directing a project’ process. During the ‘authorize a stage or
exception plan activity’, tolerances will be set for the stage
plan being approved. Ref 19.1, 15.4.3
D. Correct. The purpose of the ‘controlling a stage’
process is to assign work, monitor it, deal with issues,
report progress and take corrective action to ensure that
the stage remains within tolerance. Ref 17.1

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12
Q

What is likely to be avoided by applying the ‘tailor to suit the project’ principle?
A. Unnecessary management effort
B. Project risks
C. Training
D. Procurement procedures

A

A. Correct. If PRINCE2 is not tailored, it is unlikely that
the project management effort and approach would be
appropriate for the needs of the project. Tailoring
ensures the project management method used is
appropriate to the project’s environment. Ref 3.7
B. Incorrect. Tailoring is done according to the project’s risk. It
does not avoid risk. Ref 3.7
C. Incorrect. Tailoring does not avoid the need for training. It
does ensure that the project management method and
controls are appropriate to the project’s environment.
Training may still be necessary. Ref 3.7
D. Incorrect. Tailoring will align the project method to the
business processes that may govern and support the project,
such as human resources, finance and procurement. It does
not avoid the need for these processes. Ref 3.7

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13
Q

Which is a responsibility of the team manager role?
A. To accept authorized work packages from the project manager
B. To review the highlight report for the previous reporting period
C. To review the tailoring approach and its implications for project controls
D. To examine and escalate issues, taking necessary corrective actions

A

A. Correct. The team manager’s primary responsibility is
to ensure production of those products allocated by the
project manager. PRINCE2 uses work packages to allocate
work to team managers. Ref 7.2.1.8
B. Incorrect. Reviewing the highlight report for the previous
reporting period is a responsibility of the project manager in
the ‘controlling a stage’ process. Ref 7.2.1.7, 17.4.5
C. Incorrect. Reviewing the tailoring approach and its
implications for project controls is a responsibility of the
project manager in the ‘initiating a project’ process. Ref
7.2.1.7, 16.4.6
D. Incorrect. Capturing, examining and escalating issues and
risks, and taking corrective actions are responsibilities of the
project manager in the ‘controlling a stage’ process. Ref

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14
Q

In which situation might the ‘controlling a stage’ process be used?
A. To manage a long initiation stage of a complex project
B. To manage the activities of a complex programme
C. To organize support activities following the handover of products to operations
D. To create an exception plan to replace the current stage plan

A

A. Correct. For complex projects with a large initiation
stage, the ‘controlling a stage’ process can be used to
control the activities. Ref 17.3
B. Incorrect. The ‘controlling a stage’ process is used by the
project manager to manage the day
-to
-day activities of a
stage, not a programme. Ref 17.3
C. Incorrect. Support activities are business as usual.
‘Controlling a stage’ is a project process. Ref 17.3
D. Incorrect. Creating an exception plan is an activity within
the ‘managing a stage boundary’ process. Ref 19.4.5

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15
Q

Which is a step in PRINCE2’s recommended approach to planning?
A. Identify activities and dependencies
B. Describe the means of communication for the project
C. Implement responses for opportunities
D. Baseline the project deliverables

A

A. Correct. ‘Identifying activities and dependencies’ is a
step in PRINCE2’s recommended approach to planning.
The step identifies the activities required to deliver a
planned product. Ref fig 9.2, 9.3.1.3
B. Incorrect. Describing the means of communication in the
project is done as part of creating the communication
management approach. Ref 7.2.2
C. Incorrect. Implementing responses for risks is part of the
recommended risk management process. Ref 10.3.2
D. Incorrect. The ‘baselining project deliverables’ activity takes
place whenever a product is either ready for review or has
been approved. Ref 11.1

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16
Q

What is an advantage of applying the ‘learn from experience’ principle?
A. It allows the project board to delegate cost tolerances to the project manager
B. It allows the project team to fully understand their roles and responsibilities
C. It allows the project manager to delegate time tolerances to the team managers
D. It allows the project team to identify improvements to be made during the project

A

A. Incorrect. A PRINCE2 project has defined tolerances for
each project objective to establish limits of delegated
authority. This is an advantage of applying the ‘manage by
exception’ principle. Ref 3.5
B. Incorrect. A PRINCE2 project has defined and agreed roles
and responsibilities within an organization structure that
engages the business, user and supplier stakeholder
interests. This is an advantage of applying the ‘defined roles
and responsibilities’ principle. Ref 3.3
C. Incorrect. A PRINCE2 project has defined tolerances for
each project objective to establish limits of delegated
authority. This is an advantage of applying the ‘manage by
exception’ principle. Ref 3.5
D. Correct. As the project progresses the project should
continue to learn. Lessons should be included in relevant
reports and reviews. The goal is to seek opportunities to
implement improvements during the life of the project.
Ref 3.2

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17
Q

Which is a responsibility of the business representative on the project board?
A. To set tolerance levels for the project
B. To ensure the project represents value for money
C. To confirm the project delivers the required functionality
D. To check the required quality levels are achieved by the project’s products

A

A. Incorrect. Project tolerance levels are set by corporate or
programme management. The project board sets stage
tolerance levels. Ref 12.2.1
B. Correct. The executive (who represents the business
interest) is appointed to ensure that the project is
focused on achieving and delivering a product that will
achieve the forecast benefits and will deliver value for
money. Ref 7.2.1.2
C. Incorrect. Confirming the project delivers the required
functionality is part of the responsibilities/focus of the senior
user who is appointed by the executive. Ref 7.2.1.3, C.3.1
D. Incorrect. Checking the required quality levels are achieved
by the project’s products is part of the responsibilities/focus
of the senior supplier who is appointed by the executive. Ref

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18
Q

What makes a project a PRINCE2 project?
A. It has project processes that satisfy the objectives of PRINCE2 processes
B. It has a permanent project organization to deliver a long-term result
C. It has established technology to improve business as usual
D. It applies some of the PRINCE2 principles

A

A. Correct. As one of the minimum requirements, a
PRINCE2 project must demonstrate that the project has
processes that satisfy the purpose and objectives of the
PRINCE2 processes. Ref 1.3
B. Incorrect. A project organization is always temporary. For
this reason having a permanent structure is not a minimum
requirement. Ref 2.1
C. Incorrect. A project is a means to change an existing
business as usual. However, PRINCE2 does not define how
this change is going to take place. Technology to improve the
business as usual will be an output for the project, and
PRINCE2 will be tailored to manage the delivery of that
output. Ref 2.1
D. Incorrect. Application of all of the PRINCE2 principles is
mandatory. Ref 1.3

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19
Q

What is risk probability?
A. The scale of the risk should it occur
B. The probable effect on the project being able to deliver its objectives
C. A probable timeframe within which the risk may occur
D. A measure of the likelihood of the risk occurring

A

A. Incorrect. The scale or probable effect of the risk is
referred to as its impact. Ref 10.4.2.1
B. Incorrect. The scale or probable effect of the risk is
referred to as its impact. Ref 10.4.2.1
C. Incorrect. A probable timeframe within which the risk may
occur is a definition of the risk proximity. Ref 10.4.2.1
D. Correct. Probability measures the likelihood of the risk
occurring. Ref 10.4.2.1

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20
Q

Which describes the ‘implement’ step within the recommended risk management procedure?
A. Project support allocates the risk budget to fund the selected risk responses
B. The risk owner decides the best response to control the risk
C. The risk owner and the risk actionee carry out activities to control and deal with the risk
D. The project manager formulates the risk management approach

A

A. Incorrect. Project support is not responsible for allocating
the risk budget- they provide administrative duties to the
project by maintaining the risk register. Ref tab 10.1
B. Incorrect. Risk responses are decided by the project team
during the ‘plan’ step. Ref 10.4.3
C. Correct. The risk owner manages and controls all
aspects of a risk and the risk actionee implements
specific responses to a risk as part of the ‘implement’
step. Ref 10.4.4
D. Incorrect. The risk management approach is formulated
during the ‘identify context’ step. Ref 10.4.1.1

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21
Q

Which is an objective of the ‘initiating a project’ process?
A. To ensure that there is authority to initiate the project
B. To prepare the plans for the subsequent delivery stages
C. To summarize how the organization’s project management method will be tailored for
the project
D. To request authority from programme, corporate management or the customer to
deliver the project

A

A. Incorrect. An objective of the ‘directing a project’ process is
to ensure that there is authority to initiate the project. Ref
15.2
B. Incorrect. Preparation may begin for the next stage (which
triggers the ‘managing a stage boundary’ process), but
subsequent stages are planned towards the end of each
stage. Ref 19.2
C. Correct. The project initiation documentation should
include or reference the project controls and summarize
how the project intends to tailor PRINCE2. Ref 16.2
D. Incorrect. Authority to deliver the project is sought from
the project board, not programme, corporate management
or the customer. Ref 16.3

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22
Q

Which is a minimum requirement for applying the risk theme?
A. To assign risk actionees to undertake planned risk responses
B. To escalate identified threats to the project board
C. To record identified threats in a risk register
D. To establish a risk budget to fund responses to risks

A

A. Incorrect. As part of the ‘implement’ step in the risk
management procedure, risk actionees should be assigned to
carry out risk responses. However, this is not a minimum
requirement for applying the risk theme. Ref 10.2, 10.4.4
B. Incorrect. Risks will be raised to the project board if they
exceed tolerance however, not all risks are raised to the
project board. However, this is not a minimum requirement
for applying the progress theme. Ref 12.2
C. Correct. As a minimum, the project should maintain
some form of risk register to record identified risks and
decisions relating to their analysis, management and
review. Ref 10.2
D. Incorrect. A risk budget can be established as part of
managing risk, however this is not a minimum requirement
for applying the risk theme. Ref 10.2, 10.3.7

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23
Q

If a work package is forecast to exceed its tolerances, how should a team manager inform the
project manager?
A. By submitting an exception report
B. By submitting an exception plan
C. By raising an issue
D. By raising a risk

A

A. Incorrect. An exception report is created by the project
manager in the ‘controlling a stage’ process when issues and
risks are escalated to the project board. Ref 17.4.7
B. Incorrect. An exception plan is produced by the project
manager in the ‘managing a stage boundary’ process. Ref
19.4.5
C. Correct. If a work package is forecast to exceed
tolerances agreed in a work package, the team manager
should inform the project manager by raising an issue.
The project manager will then advise on corrective
actions required. Ref 12.2.3
D. Incorrect. A risk is an uncertain event or set of events that,
should it occur, will have an effect on the achievement of
objectives. A forecast to exceed work package tolerances is
an issue. Ref 10.1, 12.2.1

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24
Q

Who is responsible for documenting any tailoring of work packages?
A. Executive
B. Project manager
C. Team manager
D. Project support

A

A. Incorrect. The executive, as a member of the project board,
has responsibility for approving any tailoring, but it is the
project manager who is responsible for identifying and
documenting the level of tailoring for the project. Ref 4.3.2
B. Correct. The project manager is responsible for
identifying and documenting the level of tailoring for the
project. Ref 4.3.2
C. Incorrect. The team manager may propose to the project
manager any tailoring which would help them manage their
work packages more effectively, but it is the project manager
who is responsible for identifying and documenting the level
of tailoring for the project. Ref 4.3.2
D. Incorrect. It is the project manager who is responsible for
identifying and documenting the level of tailoring for the
project, not project support. Ref 4.3.2

25
Q

Which is a minimum requirement for applying the quality theme?
A. To define the use and format of quality records
B. To define the project’s approach to quality assurance
C. To define proxy measures that indicate achievable benefits
D. To define the project’s approach to project assurance

A

A. Incorrect. Where there is already an established quality
management system for projects, for example in a
programme or portfolio, only the project-specific approaches
will need to be documented, but this is not a minimum
requirement. Ref 8.3.5
B. Incorrect. Although PRINCE2 does not address quality
assurance, and it is good practice to include it in the project’s
quality management approach, it is defining project
assurance that is the minimum requirement. Ref 8.2, 8.3.5
C. Incorrect. In considering acceptance criteria, it can be
useful to select proxy measures that will be accurate and
reliable indicators of whether benefits will subsequently be
achieved, but this is not a minimum requirement. Ref 8.3.10
D. Correct. To be following PRINCE2, a project must, as a
minimum, define the project’s approach to project
assurance. Ref 8.2

26
Q

. Which is a purpose of the quality theme?
A. To establish the mechanisms to judge whether a project is desirable and achievable
B. To look for ways to improve the effectiveness of the management of the project
C. To control uncertainty to improve the ability of the project to succeed
D. To establish mechanisms to control any unacceptable deviation

A

A. Incorrect. Establishing the mechanisms to judge whether a
project is desirable and achievable is a purpose of the
business case theme. Ref 6.1
B. Correct. A purpose of the quality theme is to use the
lessons identified during the project to introduce more
efficiency and effectiveness into the management of the
project and the project’s products. Ref 8.1
C. Incorrect. Controlling uncertainty to improve the ability of
the project to succeed is a purpose of the risk theme. Ref 10.1
D. Incorrect. Establishing mechanisms to control any
unacceptable deviation is a purpose of the progress theme.
Ref 12.1

27
Q

Which is a purpose of the business case theme?
A. To establish mechanisms for managing issues that may impact the baseline
B. To establish methods to judge whether the ongoing project is justified
C. To assess and control uncertain events or situations
D. To describe how products will be delivered that are fit for purpose

A

A. Incorrect. Establishing mechanisms for managing issues
that may impact the baseline is a purpose of the change
theme. Ref 11.1
B. Correct. A purpose of the business case theme is to
allow decisions to be made regarding continued project
investment and benefit achievement. Ref 6.1
C. Incorrect. Assessing and controlling uncertain events or
situations is a purpose of the risk theme. Ref 10.1
D. Incorrect. Describing how products will be delivered that
are fit for purpose is a purpose of the quality theme. Ref 8.1

28
Q

Which process provides the project board with the information it requires in order to commit
resources to the project?
A. Managing product delivery
B. Initiating a project
C. Controlling a stage
D. Directing a project

A

A. Incorrect. The ‘managing product delivery’ process
provides accurate progress information to the project
manager at an agreed frequency to ensure that expectations
are managed. Ref 18.2
B. Correct. The ‘initiating a project’ process establishes
solid foundations for the project, enabling the
organization to understand the work that needs to be
done to deliver the project’s products before committing
to a significant spend. Ref 16.1
C. Incorrect. The ‘controlling a stage’ process monitors the
work of the stage and reports progress to the project board
at regular intervals defined by them. Ref 17.1
D. Incorrect. The ‘directing a project’ process is where the
project board will make decisions to commit resources, but it
can only do so if provided with the appropriate information
from the ‘initiating a project’ process or the ‘managing a stage
boundary’ process. Ref 15.4.2

29
Q

Which two statements describe a highlight report?
1. It provides a summary of the stage status.
2. It is used by the project board to monitor the progress of the stage and project.
3. It is produced by the project manager when a new risk is identified.
4. It is used by the project manager to escalate an exception.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

A. Correct.
(1) A highlight report is used to provide the project board
(and possibly other stakeholders) with a summary of the
stage and project status at intervals defined by them. Ref
A.11.1
(2) The project board uses the highlight report to monitor
stage and project progress. Ref A.11.1
B, C, D. Incorrect.
(3) A highlight report is time-driven so is only produced on set
intervals. A highlight report is not used when an event occurs,
such as a new risk being identified. Ref 12.2.2.4, A.11.1
(4) An exception report is produced when a stage plan or
project plan is forecast to exceed tolerance levels set. It is
prepared by the project manager in order to inform the
project board of the exception situation. Ref A.10.1

30
Q

Which product provides the version number of all products in a particular stage?
A. Issue register
B. Product status account
C. Product description
D. Configuration item record

A

A. Incorrect. The issue register holds details of all issues
which are to be formally managed and which will have issue
reports created. Ref A.12.1
B. Correct. The product status account should provide
details of all the products of a stage, including the
version numbers. Ref A.18.1
C. Incorrect. The product description defines purpose and
function of each product. Ref A.17.1
D. Incorrect. The configuration item record product holds the
version number of one specific configuration item. Ref A.6.1

31
Q

Which two statements about the risk theme are CORRECT?
1. It identifies how to manage risks at the corporate programme management or customer
level of an organization.
2. It aims to support better decision-making through a good understanding of threats and
opportunities.
3. It explains the risk management activities to use to improve the chances of a project
delivering its objectives.
4. It identifies, assesses and controls approved changes to the baseline.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

B. Correct.
(2) The risk theme aims to support better decision
making through a good understanding of risks. Ref 10.1
(3) Management of risk should be systematic and
proactive, and is implemented by the risk management
approach which defines activities that should be
implemented to control risks on a project. Ref 10.1
A, C, D. Incorrect.
(1) The purpose of the risk theme is to manage project risks,
not at the corporate, programme management or customer
level. Ref 10.1
(4) It is the change theme that identifies, assesses and
controls any potential and approved changes to the baseline.
Ref 11.1

32
Q

What must be recorded in the project initiation documentation to meet the minimum
requirements for applying the progress theme?
A. The overall approach to managing by exception
B. The tailoring required for progress reports
C. The tolerance areas that will not be controlled
D. The levels of management control that will be used

A

A. Correct. To be following PRINCE2, a project must, as a
minimum, define its approach to controlling progress in
the project initiation documentation. The ‘manage by
exception’ principle is particularly important when
controlling progress. Ref 12.2
B. Incorrect. Only the overall approach to controlling progress
needs to be recorded, as a minimum, not the detail of how
reports are to be amended. Ref 12.2
C. Incorrect. To be following PRINCE2, a project must, as a
minimum, set tolerances. All six tolerance areas must be
used, as given in the ‘manage by exception’ principle. Ref
12.2, 3.5
D. Incorrect. The levels of control will remain the same even if
the project management team structure and roles are
tailored. Ref 7.1, 12.2
33
C 3.7.1a A

33
Q

Which theme establishes mechanisms to monitor and compare actual achievements against
those planned?
A. Plans
B. Change
C. Progress
D. Quality

A

A. Incorrect. The purpose of the plans theme is to facilitate
communication and control by defining the means of
delivering the products (the where and how, by whom, and
estimating the when and how much). Ref 9.1
B. Incorrect. The purpose of the change theme is to identify,
assess and control any potential and approved changes to
the baseline. Ref 11.1
C. Correct. The purpose of the progress theme is to
establish mechanisms to monitor and compare actual
achievements against those planned, provide a forecast
for the project objectives and the project’s continued
viability, and control any unacceptable deviations. Ref
12.1
D. Incorrect. The purpose of the quality theme is to define
and implement the means by which the project will verify that
products are fit for purpose. Ref 8.1

34
Q

Which role is responsible for the management of a risk assigned to it?
A. Project support
B. Risk owner
C. Risk actionee
D. Project assurance

A

A. Incorrect. A risk owner is responsible for the management,
monitoring and control of all aspects of a particular risk
allocated to them. Project support assists the project
manager in maintaining the risk register. Ref tab 10.1, 10.4.4
B. Correct. A risk owner is responsible for the
management, monitoring and control of all aspects of a
particular risk allocated to them. Ref 10.4.4
C. Incorrect. A risk owner is responsible for the management,
monitoring and control of all aspects of a particular risk
allocated to them. The risk actionee is an individual assigned
to carry out a risk response action, taking direction from the
risk owner. Ref 10.4.4
D. Incorrect. A risk owner is responsible for the management,
monitoring and control of all aspects of a particular risk
allocated to them. Project assurance reviews risk
management practices to check that they are in line with the
risk management approach. Ref 10.4.4, tab 10.1

35
Q

Which is a responsibility of the change authority?
A. To ensure an acceptable solution is being developed
B. To prepare a team plan and agree it with the project manager
C. To maintain project files according to document control procedures
D. To approve or reject requests for change within the delegated limits

A

A. Incorrect. It is a responsibility of project assurance to
ensure an acceptable solution is being developed. Ref 7.2.1.5
B. Incorrect. It is a responsibility of the team manager to
prepare a team plan and agree it with the project manager.
Ref 7.2.1.8
C. Incorrect. It is a responsibility of project support to
maintain project files according to document control
procedures. Ref 7.2.1.9
D. Correct. It is the project board’s responsibility to agree
to each change before it’s implemented. The project
board may delegate some authority for approving or
rejecting requests for change to the change authority.

36
Q

What does applying the ‘manage by stages’ principle ensure?
A. That the customer’s quality expectations and acceptance criteria are captured and
agreed
B. That the project is properly initiated before work begins on delivery of the project’s
outputs
C. That the project management team understands what they are accountable for
D. That the project is only started and continued if it is desirable, viable and achievable

A

A. Incorrect. The ‘focus on products’ principle ensures that
the project focuses on the definition and delivery of products,
in particular their quality requirements. Ref 3.6
B. Correct. The focus on managing by stages ensures that
the project is properly initiated before work starts on
delivery of the project’s outputs. Ref 3.4
C. Incorrect. The ‘defined roles and responsibilities’ principle
defines an organization structure that engages the business,
user and supplier stakeholder interests, setting out who is
accountable. Ref 3.3
D. Incorrect. The ‘continued business justification’ principle
defines that a project must be desirable, viable and
achievable. Ref 3.1

37
Q

Identify the missing word in the following sentence.
A management stage can be longer when risk is [ ? ], typically in the middle of projects.
A. complex
B. understood
C. lower
D. higher

A

A. Incorrect. The length of management stages can be longer
when risk is lower
- a complex risk is unlikely to be lower risk.
Ref 9.3.1.1
B. Incorrect. The length of management stages can be longer
when risk is lower
- understanding risk does not make a risk
lower. Ref 9.3.1.1
C. Correct. The length of management stages can be
longer when risk is lower, typically in the middle of
projects. Ref 9.3.1.1
D. Incorrect. The length of management stages can be
shorter when risk is higher. Ref 9.3.1.1

38
Q

What takes place during the ‘closing a project’ process?
A. The post-project benefits reviews are performed
B. Ownership of the project’s products is transferred to the customer
C. An end stage report is prepared for the final stage
D. The project closure notification is reviewed and approved

A

A. Incorrect. When handing over products, the benefits
management approach is checked to ensure that post-project
benefits reviews are planned. However, these are performed
after the project, not within the ‘closing a project process’. Ref
20.4.3
B. Correct. During the ‘closing a project’ process,
ownership of the products is transferred to the customer
and the responsibility of the project management team is
then terminated. Ref 20.3, 20.4.3
C. Incorrect. At the end of the final stage an end project
report is created. Ref 20.4.4
D. Incorrect. The project closure notification is sent to the
project board for review and approval in the ‘directing a
project’ process. Ref 20.4.5, 15.4.5

39
Q

Which is a purpose of the ‘starting up a project’ process?
A. To understand the resources and costs to deliver the project’s products
B. To ensure that there is authority to deliver the project’s products
C. To do the minimum to decide whether it is worthwhile initiating the project
D. To create the management product required to control the project

A

A. Incorrect. To understand the resources and costs to deliver
the project’s products is an objective of the ‘initiating a
project’ process. Ref 16.1
B. Incorrect. To ensure that there is authority to deliver the
project’s products is an objective of the ‘directing a project’
process. Ref 15.1
C. Correct. The ‘starting up a project’ process is a lighter
process compared to the more detailed and thorough
‘initiating a project’ process. Ref 14.1
D. Incorrect. The suite of management products make up the
project initiation documentation which is created during the
‘initiating a project’ process. Ref 16.3

40
Q

In a customer/supplier context, which is a responsibility of a supplier?
A. To deliver the benefits of the project
B. To provide the project mandate
C. To deliver the outputs of the project
D. To provide the requirements for the products

A

A. Incorrect. PRINCE2 refers to the organization that
commissions a project as ‘corporate, programme
management or the customer’. This organization is
responsible for providing the project’s mandate, governing
the project, and for realizing any benefits that the project
might deliver. Ref 2.5
B. Incorrect. PRINCE2 refers to the organization that
commissions a project as ‘corporate, programme
management or the customer’. This organization is
responsible for providing the project’s mandate. Ref 2.5
C. Correct. PRINCE2 refers to a supplier as the person,
group or groups responsible for the supply of the
project’s specialist products. Ref 2.5
D. Incorrect. The senior user provides the customer’s quality
expectations and defines acceptance criteria for the project.
The senior user will define and verify user requirements and
expectations. Ref C.3.1, tab 7.1

41
Q

Which is a minimum requirement for applying the organization theme?
A. To ensure the senior user verifies user requirements
B. To ensure that the change authority is delegated
C. To ensure that all the responsibilities of the project board are fulfilled
D. To ensure that the supplier resources are available

A

A. Incorrect. It is the responsibility of the senior user to verify
user requirements, but it is not a minimum requirement. Ref
7.2, tab 7.1
B. Incorrect. A delegated change authority is optional not a
minimum, requirement. Ref 7.2
C. Correct. To be following PRINCE2, a project must, as a
minimum, define its organization structure and roles.
This must minimally ensure that all of the responsibilities
in PRINCE2’s role descriptions are fulfilled. Ref 7.2
D. Incorrect. It is the responsibility of the senior supplier to
provide supplier resources, but it is not a minimum
requirement to ensure they are available. Ref 7.2, tab 7.1

42
Q

When should the team manager produce a checkpoint report?
A. When a work package is being negotiated
B. At the frequency agreed in the work package
C. On completion of the quality-checking activities for each product
D. When reviewing how a stage is progressing

A

A. Incorrect. When a work package is being negotiated is
when the project manager and team manager agree the
timing of checkpoint reports. Ref 12.2.2.4, 18.4.1
B. Correct. A team manager is required to provide
checkpoint reports at the frequency agreed with the
project manager in the relevant work package. Ref 18.2,
12.2.2.4, 18.4.2
C. Incorrect. Checkpoints are a time-driven control and done
at a frequency agreed in the work package, not driven by
such events as completing quality-checking activities. Ref
12.2.2.4, 18.4.2
D. Incorrect. The team manager is not involved in reviewing
how a stage is progressing. Ref 12.2.2.2, 17.4.4, tab 17.4

43
Q

Which statement describes the ‘directing a project’ process?
A. It enables the project board to assure that there is continued business justification
B. It covers the day-to-day activities of the project manager
C. It ensures there are regular progress meetings
D. It begins on completion of the ‘initiating a project’ process

A

A. Correct. The ‘directing a project’ process provides a
mechanism for the project board to achieve such
assurance without being overburdened by project
activity. Ref 15.3
B. Incorrect. The ‘directing a project’ process covers the
activities of those at the level of management above the
project manager. Ref 15.3
C. Incorrect. The project board manage by exception. It
monitors via reports and controls through a small number of
decision points. There should be no need for other ‘progress
meetings’ for the project board. Ref 15.3
D. Incorrect. The ‘directing a project’ process starts on
completion of the ‘starting up a project’ process. Ref 15.1

44
Q

Which is a purpose of the plans theme?
A. To identify, assess and control uncertainty within the project
B. To establish a coding system for all components of the project’s products
C. To define the means of delivering the products
D. To produce a benefits management approach

A

A. Incorrect. The purpose of the risk theme is to identify,
assess and control uncertainty within the project. Ref 10.1
B. Incorrect. The identification of project products involves
configuration management, part of the change theme. Ref
11.3.3
C. Correct. The purpose of the plans theme is to define
the means of delivering the products. Ref 9.1
D. Incorrect. A benefits management approach is associated
with the business case theme, not the plans theme. Ref 6.2,
A.1.1

45
Q

Which is a purpose of a quality management approach?
A. To define the customer’s quality expectations for the project
B. To define the quality standards to be applied to a project
C. To identify the level of quality required for each of the project’s products
D. To summarize the planned quality management activities

A

A. Incorrect. The customer’s quality requirements are defined
in a project product description. Ref A.21.1
B. Correct. The quality management approach is used to
define the quality techniques and standards to be
applied during a project. Ref A.22.1
C. Incorrect. The level of quality required for each of a
project’s products is the quality specification that is recorded
as the quality criteria in the associated product description.
Ref A.17.1
D. Incorrect. The quality register is used to summarize all of
the quality management activities that are planned. Ref
A.23.1

46
Q

How does defining a product’s quality requirements support the ‘focus on products’
principle?
A. By providing the project’s tolerances so that authority can be delegated
B. By providing the responsibilities for the project management team
C. By providing the justification for the project to be initiated
D. By providing an explicit understanding of what the project must d

A

A. Incorrect. A product’s quality criteria describe the criteria
against which a product will be approved. The setting of
tolerances supports the ‘manage by exception’ principle. Ref
3.5, A.17.5
B. Incorrect. A product’s quality criteria describe the criteria
against which a product will be approved. The defining of
responsibilities supports the ‘defined roles and
responsibilities’ principle. Ref 3.3, A.17.5
C. Incorrect. A product’s quality criteria describe the criteria
against which a product will be approved. The justification of
the project supports the ‘continued business justification’
principle. Ref 3.1, A.17.5
D. Correct. A PRINCE2 project uses product descriptions
to provide such clarity by defining each product’s
purpose, composition, derivation, format, quality criteria
and quality method. Ref 3.6

47
Q

Which is a feature of PRINCE2?
A. It is a method specifically designed for technical projects
B. It promotes continual learning in organizations
C. It includes many motivational techniques
D. It is designed to manage both projects and programmes

A

A. Incorrect. PRINCE2’s strength is in its wide applicability
- it
is entirely generic. Consequently, industry
-specific or type
-
specific activity is excluded. Specific techniques can readily be
used alongside PRINCE2. Ref 1.2
B. Correct. PRINCE2 promotes learning from project
experience and continual improvement in organizations.
Ref 1
C. Incorrect. Leadership styles and motivational skill vary
greatly from one project environment to another. Hence, to
keep the generic nature of PRINCE2 intact, such styles and
skills are excluded. Ref 1.2
D. Incorrect. PRINCE2 is intended to be used to manage only
projects, not programmes. Ref 1

48
Q

Which roles should NOT be combined?
A. Project board and change authority
B. Project manager and team manager
C. Executive and project manager
D. Project manager and project support

A

A. Incorrect. It is the project board’s responsibility to agree to
each potential change before it is implemented. In a project
where few changes are envisaged, it may be reasonable to
leave this authority in the hands of the project board. Ref
7.2.1.6
B. Incorrect. The team manager role may be assigned to the
project manager or a separate person. Ref 7.2.1.8
C. Correct. The executive and project manager roles
cannot be combined. The executive’s accountability for
project success cannot be delegated. Ref 7.2.1.10
D. Incorrect. Project support is the responsibility of the
project manager. The role defaults to the project manager if it
is not otherwise allocated. Ref 7.2.1.9

49
Q

Which is a characteristic of a project?
A. It is considered low risk
B. It avoids stresses and strains between organizations
C. It maintains business as usual
D. It involves cross-functional teams

A

A. Incorrect. Projects introduce threats and opportunities
over and above those typically encountered in the course of
business as usual. Ref 2.1
B. Incorrect. Projects often cross the normal functional
divisions within an organization and sometimes span entirely
different organizations. This frequently causes stresses and
strains. Ref 2.1
C. Incorrect. A project is a temporary organization that is
created for the purpose of delivering one or more business
products. There are a number of characteristics of project
work that distinguishes it from business as usual. Ref 2.1
D. Correct. Projects involve a team of people with
different skills working together to introduce a change
that will impact others outside the team. Ref 2.1

50
Q

Which is an objective of the ‘managing a stage boundary’ process?
A. To request authorization to start the next stage
B. To ensure that all threats and opportunities for the current stage have been closed
C. To ensure that work on products allocated to the team for the next stage is authorized
D. To implement actions to resolve tolerance deviations from the stage plan

A

A. Correct. An objective of the ‘managing a stage
boundary’ process is for the project manager to request
authorization from the project board to start the next
stage. Ref 19.2
B. Incorrect. Risks do not have to be closed at the end of a
stage. During each of the activities within the ‘managing a
stage boundary’ process, the issue register and risk register
are updated as necessary. Ref 17.4, 17.4.1
-
8
C. Incorrect. Ensuring that work on products allocated to the
team for the next stage is authorized is an objective of the
‘managing product delivery’ process, which ensures that work
on products allocated to a team is authorized and agreed in a
work package. Ref 18.2
D. Incorrect. An exception plan may be prepared during the
‘managing a stage boundary’ process to show how to recover
from a tolerance deviation, but selecting and implementing
actions to resolve the deviation would occur as part of the
‘take corrective action’ activity in the ‘controlling a stage’
process. Ref 17.4.8

51
Q

In which process is authorization given to deliver the project’s products?
A. Starting up a project
B. Initiating a project
C. Managing a stage boundary
D. Directing a project

A

A. Incorrect. The ‘starting up a project’ process only requests
authorization to initiate a project. Ref fig 14.1
B. Incorrect. The ‘initiating a project’ process only requests
authorization to deliver a project; it is the ‘directing a project’
process that provides the authority. Ref 16.3, 15.2
C. Incorrect. The ‘managing a stage boundary’ process only
requests authorization to start the next stage; it is the
‘directing a project’ process that provides the authority. Ref
19.2, 15.2
D. Correct. An objective of the ‘directing a project’
process is to ensure that there is authority to deliver the
project’s products. Ref 15.
2

52
Q

Which is a minimum requirement for applying the business case theme?
A. To document the responsibility for defining the standards for the business case
B. To appoint a senior user from an area of the business impacted by the project
C. To have the benefits management approach approved by the participants of benefits
reviews
D. To delegate the development of the business justification to the project manager

A

A. Correct. It is a minimum requirement that the roles
and responsibilities for the business case and benefits
management are defined and documented. Therefore,
this includes responsibility for defining any standards to
which the business case needs to be developed. Ref 6.2,
tab 6.1
B. Incorrect. It is usually advisable that the senior user comes
from an area of the business impacted by the change, but it is
not a minimum requirement. Ref 6.2.3, 6.2
C. Incorrect. If corporate, programme management or the
customer are to manage or participate in the benefits
reviews, the project board may need to seek their approval
but it is not a minimum requirement to obtain such approval.
Ref 6.2.3, 6.2
D. Incorrect. Development of the business justification may
be delegated, for example to the project manager. However,
this is not a minimum requirement. Ref 6.2.1, 14.4.4, 6.2

53
Q

How is the project initiation documentation used during the ‘closing a project’ process?
A. It is used as the basis for comparing the original aim of the project against what was
actually achieved
B. It provides the controls for the final stage of the project
C. It is updated to include relevant lessons from previous projects
D. It provides the project product description for approval by the project board

A

A. Correct. The project initiation documentation,
baselined in the ‘initiating a project’ process, is used
during the ‘closing a project’ process as the benchmark to
review how the project actually performed against its
planned targets and tolerances. Ref 20.2, 20.4.4
B. Incorrect. The controls for the final stage are contained in
the stage plan rather than the project initiation
documentation. Ref 19.4.1
C. Incorrect. The lessons log and lesson report are not part of
the project initiation documentation. Ref A.20.2
D. Incorrect. The project product description, which first
forms part of the project brief and is then incorporated into
the project initiation documentation, is approved during the
‘initiating a project’ process and at the end of each stage. It is
not approved as part of the ‘closing a project’ process. Ref fig
15.3, tab 15.3, A.19.2

54
Q

Which process aims to ensure that during the project all parties understand the project
objectives?
A. Starting up a project
B. Directing a project
C. Initiating a project
D. Managing product delivery

A

A. Incorrect. The ‘starting up a project’ process aims to ensure
that there is a clear project mandate that provides the terms
of reference for the project and should contain sufficient
information to identify at least the prospective executive of
the project board. Ref 14.3
B. Incorrect. The ‘directing a project’ process provides a
mechanism for the project board to meet its responsibility for
ensuring that there is continued business justification without
being overburdened by project activity. Ref 15.3
C. Correct. It Is the ‘initiating a project’ process that aims
to ensure that all parties are be clear on what the project
is intended to achieve, why it is needed and how the
outcome is to be achieved. Ref 16.3
D. Incorrect. The ‘managing product delivery’ process views
the project from the team manager’s perspective and aims to
ensure that products are created and delivered by the team
to the project. Ref 18.3

55
Q

When should the ‘managing a stage boundary’ process be undertaken?
A. Close to the end of each management stage
B. Close to the start of each management stage
C. At the end of the final stage
D. At the end of the ‘starting up a project’ process

A

A. Correct. The ‘managing a stage boundary’ process
should be executed at, or close to the end of, each
management stage. The process is used to enable the
project board to receive sufficient information to review
the current stage before starting the next. Ref 19.1
B. Incorrect. The activities to manage a stage boundary
should be planned to take place at, or close to the end of,
each management stage, not at the start. Ref 19.1
C. Incorrect. The activities to manage a stage boundary
should be planned to take place at, or close to the end of,
each management stage. However, the ‘closing a project’
process occurs at the end of the final management stage. Ref
19.1, fig 13.1
D. Incorrect. The ‘starting up a project’ process is not a
management stage and therefore does not use the
‘managing a stage boundary’ process. The ‘managing a stage
boundary’ process is not used at the end of the ‘starting up a
project’ process. Ref 14.3, fig 13.1

56
Q

What is a project outcome?
A. A measurable improvement that is perceived as an advantage by one or more
stakeholders
B. The reason for the project
C. The result of the change derived from using the project’s outputs
D. The project’s specialist products

A

A. Incorrect. A measurable improvement that is perceived as
an advantage by one or more stakeholders is a project’s
benefit. Ref 6.1, glossary
B. Incorrect. The reason for the project is why the project is
required not the result of a change derived from using the
project’s outputs. Ref 6.1, 6.2, 6.2.1
C. Correct. A project outcome is the result of a change
derived from using the project’s outputs. Ref 6.1
D. Incorrect. The specialist products are defined as the
project’s outputs. Ref 6.1, glossary

57
Q

Identify the missing words in the following sentence.
The six aspects of project performance to be managed are [ ? ], costs, timescales and scope.
A. benefits, change, risk
B. benefits, quality, risk
C. change, quality, risk
D. benefits, change, quality

A

A. Incorrect. The six aspects of project performance to be
managed are costs, timescales, scope, quality, risk and
benefits. Change is a theme. Ref 2.3, 11.1
B. Correct. The six aspects of project performance to be
managed are costs, timescales, scope, quality, risk and
benefits. Ref 2.3
C. Incorrect. The six aspects of project performance to be
managed are costs, timescales, scope, quality, risk and
benefits. Change is a theme. Ref 2.3, 11.1
D. Incorrect. The six aspects of project performance to be
managed are costs, timescales, scope, quality, risk and
benefits. Change is a theme. Ref 2.3, 11.1

58
Q

. Which management stages must a PRINCE2 project consist of, as a minimum?
A. Starting up, initiation, and at least one other stage for the rest of the project
B. At least one stage for developing products, and a closing stage
C. Initiation, and at least one other stage for the rest of the project
D. Initiation, at least one stage for developing products, and a closing stage

A

A. Incorrect. ‘Starting up a project’ is a PRINCE2 process, not a
stage. A process is a structured set of activities designed to
accomplish a specific objective. Ref 14.1, 13.1, fig 13.1
B. Incorrect. To be following PRINCE2, a project must, as a
minimum, have an initiation stage and at least one further
management stage. ‘Closing a project’ is a process, not a
stage. Ref 9.2, fig 13.1
C. Correct. To be following PRINCE2, a project must, as a
minimum, have an initiation stage and at least one
further management stage. Ref 9.2
D. Incorrect. ‘Closing a project’ is a process, not a stage. Ref
20.1, fig 13.1

59
Q

Which statement about project stakeholders is CORRECT?
A. All stakeholders must be identified at the start of the project
B. All stakeholders are members of the project board
C. All stakeholders are external to the corporate organization
D. All three principle categories of stakeholder have their interests represented by the
project board

A

A. Incorrect. It is important to review the communication
management approach at each stage boundary, not just at
the start of the project, to ensure that it includes all the key
stakeholders. Ref 7.2.2
B. Incorrect. Project board members are stakeholders
representing the three primary categories: business, user and
supplier. Ref 7.1
C. Incorrect. Stakeholders may be internal or external to the
corporate organization. Ref 7.1
D. Correct. The three principle categories of stakeholders:
business, user and supplier, are represented by the
executive, senior user(s) and senior supplier(s). Ref 7.1