Prince 2 - 1B Flashcards

1
Q

What is the first step in the recommended risk management procedure?
A. Assess
B. Identify
C. Implement
D. Plan

A

A. Incorrect. If the risk has not been identified, it cannot be
assessed. ‘Assess’ is the second step. Ref 10.3.2, fig 10.1
B. Correct. The risk must first be identified before it can
be assessed, and responses planned and then
implemented. Ref 10.3.2, fig 10.1
C. Incorrect. If the risk has not been identified, it cannot be
assessed. Therefore, responses cannot be planned or
implemented. ‘Implement’ is the fourth step. Ref 10.3.2, fig
10.1
D. Incorrect. If the risk has not been identified, it cannot be
assessed. Therefore, responses cannot be planned or
implemented. ‘Plan’ is the third step.

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2
Q

Which statements about a project’s stakeholders are CORRECT?
1. A stakeholder is anyone who thinks they will be affected by a project.
2. Stakeholders require equal amounts of engagement by the project management team.
3. Stakeholders remain unchanged throughout the project.
4. A stakeholder may be internal or external to the corporate organization.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

D. Correct.
(1) There are likely to be individuals or groups who are
not part of the project management team, but who may
need to interact with the project or who may be affected
by the project’s outcome. Ref 7.1, 7.2.2, 7.3.9
(4) The communication management approach contains a
description of the means and frequency of
communication to parties both internal and external to
the project. Ref 7.1, 7.2.2, 7.3.9
A, C, D. Incorrect.
(2) It is important to analyze who the stakeholders are and to
engage with them appropriately. Ref 7.1, 7.3.9
(3) It is important to review and possibly update the
communication management approach at each stage
boundary to ensure that it still includes all the key
stakeholders. Ref 7.1, 7.2.2, 7.3.9

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3
Q

Identify the missing word in the following sentence.
A purpose of the [ ? ] theme is to control any unacceptable deviations from the project’s
objectives.
A. change
B. plans
C. progress
D. risk

A

A. Incorrect. The purpose of the change theme is to identify,
assess and control any potential and approved changes to
the baseline. Ref 11.1
B. Incorrect. The purpose of the plans theme is to facilitate
communication and control by defining the means of
delivering the products. Ref 9.1
C. Correct. A purpose of the progress theme is to provide
mechanisms to monitor progress against the allowed
tolerances, and the controls to escalate to the next level
should any forecast suggest that one or more tolerances
will be exceeded. Ref 12.1
D. Incorrect. The purpose of the risk theme is to identify,
assess and control uncertainty. Ref 10.1

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4
Q

Which is a minimum requirement for applying the organization theme?
A. To define the project assurance role of team managers
B. To combine roles, where possible, to simplify the organization
C. To appoint a business change manager as senior user when the project is part of a
programme
D. To define the approach to engaging with stakeholders

A

A. Incorrect. A team manager must not be assigned a project
assurance role. Therefore, defining the project assurance role
of team managers is not a minimum requirement for
applying the organization theme. Ref 7.2, 7.3.1, 7.2.1.10
B. Incorrect. Combining roles is permissible, but not a
minimum requirement for applying the organization theme.
Ref 7.2, 7.2.1.1, 7.2.1.10
C. Incorrect. Within a programme environment appointing a
business change manager as senior user is permissible, but
not a minimum requirement for applying the organization
theme. Ref 7.2, 7.3.3
D. Correct. To be following PRINCE2, a project must, as a
minimum, define its approach to communicating and
engaging with stakeholders. Ref 7.2

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5
Q

What is defined when deciding how to tailor PRINCE2 to suit the project?
A. When the project’s progress will be reviewed
B. Which of the six tolerance areas will be included
C. Which primary stakeholder interests will be represented
D. When the project’s outputs will be delivered

A

A. Correct. The purpose of tailoring is to ensure that
project controls are appropriate to the project’s scale,
complexity, importance, team capability and risk (e.g. the
reporting and reviewing frequency and formality). Ref 3.7
B. Incorrect. The ‘manage by exception’ principle sets
tolerances against six objectives. These six areas are not
tailored. Ref 3.5, 4.3.1
C. Incorrect. The ‘defined roles and responsibilities’ principle
defines that all three primary stakeholder interests need to
be represented; business, user and supplier. These three
interests are not tailored. Ref 3.3, 4.3.1
D. Incorrect. In PRINCE2, projects deliver outputs in the form
of products. Tailoring is not on the specialist products but on
the project management method and project controls. Ref
3.7, 6.1

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6
Q

Which statement about the ‘continued business justification’ principle is CORRECT?
A. The justification for compulsory projects does not need approval
B. There must be no change to the reasons for a project
C. A formal business case document is mandatory
D. The chosen option must provide value for money

A

A. Incorrect. The business justification for a project,
compulsory or not, must be documented and approved. Ref
3.1
B. Incorrect. Although the justification should remain valid, it
may change. Ref 3.1
C. Incorrect. The format and formality of documentation may
vary depending on need and circumstance. Ref 3.1
D. Correct. Even compulsory projects should be
supported by business justification, even if only to
demonstrate that the chosen option represents value for
money. Ref 3.1

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7
Q

Which regular report provides the project board with a summary of stage status?
A. Lessons report
B. Product status account
C. Highlight report
D. Checkpoint report

A

A. Incorrect. The lessons report is used to pass on any lessons
that can be usefully applied to other projects. Ref 19.4.4,
A.15.1
B. Incorrect. The purpose of the product status account is to
provide information about the state of the products within
defined limits. Ref 11.1, A.18.1
C. Correct. A highlight report is used to provide the
project board with a summary of the stage status at
intervals it has defined. The project board uses the report
to monitor stage and project progress. Ref 12.2.2.4, A.11.1
D. Incorrect. A checkpoint report is used by a team manager
to report the status of a work package to the project
manager. R

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8
Q

Which statement about the project support role is CORRECT?
A. It can be performed by the project manager
B. It is an optional role for a PRINCE2 project
C. It produces checkpoint reports for the project manager
D. It can be combined with the project assurance role

A

A. Correct. The project manager performs the project
support role unless this is delegated to another
person/other people. Ref 7.2.1.9
B. Incorrect. The project support role is not an optional role
for a PRINCE2 project. It must either be performed by the
project manager or be delegated by the project manager. Ref
7.2.1.9
C. Incorrect. The team manager produces checkpoint reports,
not project support. Ref 7.2.1.8, 7.2.1.9, tab 12.2
D. Incorrect. Project support cannot be combined with the
project assurance role. The two roles should be separate in
order to maintain the independence of project assurance. Ref
7.2.1.10

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9
Q

What must be produced, as a minimum requirement for applying the plans theme?
A. A hierarchy of all the products to be produced during a plan
B. A record of the issues that are being formally managed during a plan
C. A diagram showing the sequence of production of the planned products
D. A record of the major risks relating to the project plan

A

A. Correct. PRINCE2 requires that four products are
produced and maintained. This includes the product
breakdown structure: a hierarchy of all the products to
be produced during a plan. Ref 9.2
B. Incorrect. It is the issue register that captures and
maintains information issues that are being managed
formally. It is not a minimum requirement for applying the
plans theme. Ref 9.2, 11.4.1
C. Incorrect. It is the product flow diagram that provides a
diagram showing the sequence of production and
interdependencies of the planned products. Product flow
diagrams are recommended but not required. Ref 9.2, 9.3.1.2
D. Incorrect. It is the risk register which provides record of
identified risks relating to the plan, including their status and
history. It is not a minimum requirement for applying the
plans theme. Ref 9.2, 10.2

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10
Q

Which is a purpose of a project brief?
A. To capture lessons from previous projects
B. To document a common understanding of the starting point for the project
C. To confirm that the project is able to deliver the detailed business case
D. To define the quality techniques to be applied during the project

A

A. Incorrect. It is the purpose of the lessons log to capture
lessons from previous projects. Ref A.14.1
B. Correct. An agreed project brief ensures that the
project has a commonly understood and well
-defined
start point. Ref A.19.1, 14.4.5
C. Incorrect. The detailed business case is produced in the
‘initiating a project’ process and the project brief is produced
earlier in the ‘starting up a project’ process. Ref 16.4.8, 14.4.5
D. Incorrect. A quality management approach is used to
define the quality techniques and standards to be applied,
and the various responsibilities for achieving the required
quality levels during the project. Ref A.22.1

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11
Q

Which is an objective of the ‘managing product delivery’ process?
A. To sign off completed work packages
B. To ensure that the business case is kept under review
C. To report progress to the project board
D. To ensure that work on products is authorized

A

A. Incorrect. Completed work packages are signed
-off in the
‘controlling a stage’ process. Ref 17.4
B. Incorrect. It is an objective of the ‘controlling a stage’
process is to ensure that the business case is kept under
review. The business case is not reviewed within the
‘managing product delivery’ process. Ref 17.2, 18.2
C. Incorrect. Progress is reported to the project board by the
project manager, via highlight reports, within the ‘controlling
a stage’ process. The team manager would report progress to
the project manager, via checkpoint reports, within the
‘managing product delivery’ process. Ref 17.4, 18.2
D. Correct. It is an objective of the ‘managing product
delivery’ process to ensure that work on products
allocated to the team is authorized and agreed. Ref 18.2

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12
Q

In which process are team plans produced?
A. Initiating a project
B. Controlling a stage
C. Managing a stage boundary
D. Managing product delivery

A

A. Incorrect. Team plans are not produced by the team
manager during the ‘initiating a project’ process. Ref 18.3
B. Incorrect. Team plans are not produced by the team
manager during the ‘controlling a stage’ process. Ref 18.3
C. Incorrect. Team plans are not produced by the team
manager during the ‘managing a stage boundary’ process. Ref
18.3
D. Correct. Team plans are produced by the team
manager during the ‘managing product delivery’ process.
Ref 18.3

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13
Q

How is the ‘learn from experience’ principle applied?
A. By reviewing the management of previous projects
B. By defining the customer’s expectations of the project’s products
C. By defining cost tolerances for project objectives
D. By delegating responsibilities to a different level of management

A

A. Correct. When starting a project, previous or similar
projects should be reviewed to see if lessons could be
applied. Ref 3.2
B. Incorrect. A PRINCE2 project applies the principle ‘focus on
products’. It focuses on the definition and delivery of
products, in particular the quality requirements. Ref 3.6
C. Incorrect. A PRINCE2 project applies the principle ‘manage
by exception’. It has defined tolerances for project objectives,
in order to establish limits of delegated authority. Ref 3.5
D. Incorrect. A PRINCE2 project applies the principle ‘manage
by stages’ principle. The project board delegates the authority
for day
-to
-day control of a management stage, within agreed
tolerances, to the project manager. Ref 3.4

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14
Q

Which product is a time-driven control?
A. End stage report
B. Exception report
C. Checkpoint report
D. Lessons report

A

A. Incorrect. The end of a stage is not a time
-driven (periodic)
control. For example, it does not occur weekly or monthly. Ref
12.2.2
B. Incorrect. Exception situations are not a time
-driven
(periodic) control. You cannot plan for them. Ref 12.2.2
C. Correct. Time
-driven controls take place at predefined
periodic intervals. The frequency and format of the
checkpoint reports will be agreed in the work package.
Ref 12.2.2
D. Incorrect. Lessons reports are usually produced at the end
of a stage and the end of the project. These are not time
-
driven (periodic) controls, for example
, they are not produced
monthly, or weekly. Ref 12.2.2, 12.2.2.3

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15
Q

When should the project board request a decision from corporate, programme management
or customer?
A. When the stage requires resources
B. If it is forecast that project level tolerance will be exceeded
C. If the senior supplier or senior user needs to be changed
D. When any request for change needs to be approved

A

A. Incorrect. It is a project board responsibility to approve
resources for the stage. Ref tab 7.1
B. Correct. The project board should refer to corporate,
programme management or customer if project level
tolerance is forecast to be exceeded because this
tolerance is set by corporate, programme management
or customer. Ref 12.2.1
C. Incorrect. The executive is responsible for a change in
senior user or supplier. This does not require higher level
approval. Ref tab 7.1
D. Incorrect. Approval of a request for change is normally
handled by the project board or the change authority. It
would only be referred to corporate, programme
management or customer if project tolerances would be
exceeded. Ref 11.2, tab 11.2

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16
Q

Which is a reason why the ‘defined roles and responsibilities’ principle must be applied?
A. Because each project will have unique outputs
B. Because more than one function may be involved in the project
C. Because projects may have duplicated or inconsistent objectives
D. Because stages provide senior management with control points

A

A. Incorrect. The fact that projects have unique outputs is a
reason for the ‘focus on products’ principle. Ref 3.6
B. Correct. A project is typically cross
-functional and
agreeing roles and responsibilities ensures that the
people involved know what’s expected of them and what
to expect of others. Ref 3.3
C. Incorrect. The need to avoid duplicated or inconsistent
objectives is a reason for the ‘continued business justification’
principle. Ref 3.1
D. Incorrect. The need for control points is a reason for the
‘manage by stages’ principle. Ref 3.4

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17
Q

Which process is triggered by the project manager’s request to initiate a project?
A. Starting up a project
B. Initiating a project
C. Directing a project
D. Managing a stage boundary

A

A. Incorrect. The ‘starting up a project’ process prepares for
the authorization of the initiation stage. The request to
initiate the project is an action carried out during the ‘starting
up a project’ process. Ref 14.1
B. Incorrect. The ‘initiating a project’ process prepares
documentation to be submitted to the project board for
project authorization, but the actual authorization comes
from the ‘directing a project’ process. Ref 16.3
C. Correct. Only the project board can authorize project
initiation, and its activities are covered in the ‘directing a
project’ process. Ref 15.3
D. Incorrect. The ‘managing a stage boundary’ process
prepares information, in order to request authorization of the
next stage from the project board. Ref 19.1

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18
Q

Which is an objective of the ‘starting up a project’ process?
A. To confirm that there are no known restrictions that would prevent the project from
being delivered
B. To ensure that all team managers understand their responsibilities
C. To obtain approval for the project plan from corporate, programme management or
customer
D. To prepare the project initiation documentation for authorization to initiate the project

A

A. Correct. An objective of the ‘starting up a project’
process is to ensure time is not wasted on initiating any
projects that are based on unsound assumptions. Ref 14.2
B. Incorrect. The project management team is designed
during the ‘starting up a project’ process, but the actual team
managers may not be appointed until the ‘managing a stage
boundary’ process. Ref 14.4.3
C. Incorrect. The project plan is created in the ‘initiating a
project’ process and approved by the project board in the
‘directing a project’ process. Ref 16.4.7, 15.4.2
D. Incorrect. The project initiation documentation is prepared
in the ‘initiating a project’ process. Ref 16.4.9

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19
Q

Which principle is being applied when a project product description is produced?
A. Continued business justification
B. Focus on products
C. Learn from experience
D. Manage by stages

A

A. Incorrect. The ‘continued business justification’ principle is
applied through regular planned reviews of the business case
during the life of the project to confirm its continued viability.
Ref 3.1
B. Correct. Producing the project product description
applies the ‘focus on products’ principle by clearly
defining the project’s product, the customer’s quality
expectations and acceptance criteria. Ref 3.6, A.21.1
C. Incorrect. The ‘learn from experience’ principle is applied
to ensure that project teams learn from previous experience:
lessons are sought, recorded and acted upon throughout the
life of the project. Ref 3.2
D. Incorrect. Applying the ‘manage by stages’ principle
enables the extent of senior management control over
projects to be varied according to the business priority, risk
and complexity involved. Ref 3.4

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20
Q

Which is a minimum requirement for applying the risk theme?
A. A risk breakdown structure must be created
B. A risk budget must be established for managing risks
C. Identified threats and opportunities must be documented
D. Risk checklists must be used to ensure risks are identified

A

A. Incorrect. A risk breakdown structure is a risk management
technique. It is not a minimum requirement for applying the
risk theme. Ref 10.4.1.2, 10.2
B. Incorrect. It might be appropriate to identify an explicit risk
budget within the project budget; however, this is not a
minimum requirement for applying the risk theme. Ref
10.3.7, 10.2
C. Correct. PRINCE2 requires that a risk register is used to
capture all identified threats and opportunities. Ref 10.2
D. Incorrect. A risk checklist is a risk management technique.
It is not a minimum requirement for applying the risk theme.
Ref 10.4.1.2, 10.2

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21
Q

Which statements apply to a stage plan?
1. It is produced for the project during the ‘initiating a project’ process.
2. It is produced close to the time when the planned events will take place.
3. It provides the basis for day-to-day control by the project manager.
4. It provides the basis for control by the project board.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

B. Correct.
(2) A stage plan is created towards the end of the
preceding stage as part of the ‘managing a stage
boundary’ process. It is produced close to the time when
the planned events will take place. Ref 9.2.1.2
(3) A stage plan is created at the level of detail needed to
enable the day-to-day control by the project manager.
Ref 9.2.1.2
A, C, D. Incorrect.
(1) A stage plan is required for each management stage, not
for the whole project. Ref 9.2.1.2
(4) The stage plan provides the basis for the project
manager’s control. The project board monitors against the
project plan. Ref 9.2.1.2, 9.2.1.1
22 C 3.1.1b A. Incorrect. This is a purpose of the business case. Ref A.2.1

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22
Q

Which is a purpose of the benefits management approach?
A. To document the justification for undertaking a project
B. To summarize project performance to date for the project board to decide what action
to take next
C. To provide a schedule for measuring the achievement of benefits
D. To provide the reasons for the project, to put into the business case

A

A. Incorrect. This is a purpose of the business case. Ref A.2.1
B. Incorrect. This is the purpose of the end stage report. Ref
A.9.1
C. Correct. The benefits management approach is used to
cover the assessment of benefits. Ref 6.2.2, A.1.1
D. Incorrect. The reasons for the project are derived from the
project mandate and documented in the outline business
case during the ‘starting up a project’ process. Ref 14.4.4

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23
Q

Which is assumed to be the customer’s responsibility in the PRINCE2 customer/supplier
environment?
A. To specify the desired result
B. To provide the skills to deliver the desired result
C. To ensure the technical integrity of a project
D. To develop the project’s products

A

A. Correct. It is assumed that there will be a customer
who will specify the desired result and probably pay for
the project. Ref 4.3.4.3
B. Incorrect. It is assumed that the suppliers will provide the
resources and skills to deliver the desired result, not the
customer. Ref 4.3.4.3
C. Incorrect. This is a supplier responsibility, not the
responsibility of the customer. Ref 7.2.1.4
D. Incorrect. This is a supplier responsibility, not the
responsibility of the customer. Ref 7.2.1.4

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24
Q

Which is a purpose of the risk management approach?
A. To define the techniques to be used when assessing project risks
B. To summarize exposure to strategic, programme, project and operational risks
C. To recommend responses for each of the project risks
D. To identify suitable risk owners for each of the project risks

A

A. Correct. The risk management approach describes the
specific risk management techniques and standards to be
applied, and the responsibilities for achieving an
effective risk management procedure. Ref A.24.1
B. Incorrect. Exposure to risk is summarized in the risk profile.
This procedure is defined in the risk management approach.
Ref A.24.2
C. Incorrect. The risk management approach defines the
different categories of risk responses which can be used to
identify suitable actions for each risk. It does not define the
specific response actions appropriate for each risk. Ref A.24.2
D. Incorrect. Risk owners are identified and recorded in the
risk register. Ref A.25.2

25
Q

Which management product should always be updated when a product fails its quality
check?
A. Risk register
B. Issue register
C. Quality register
D. Lessons log

A

A. Incorrect. This event has already happened. There is no
uncertainty about its occurrence, therefore it is not a risk. Ref
10.1, A.25.1
B. Incorrect. This may be raised as an issue (off-specification)
and formally managed if, for example, the failure is likely to
lead to an exception situation. However, the product that
should always be updated with the result of the quality
activities is the quality register. Ref 8.2, A.23.1
C. Correct. The quality register records the results of all
quality management activities. Ref 8.2, A.23.1
D. Incorrect. There may be lessons to be learned, but this is
not always the case. The product that should always be
updated with the result of the quality activities is the quality
register. Ref 8.2, 12.2.2.3, A14.1, A.23.1

26
Q
  1. Identify the missing words in the following sentence.
    The purpose of the [ ? ] process is to establish solid foundations for the project.
    A. initiating a project
    B. managing product delivery
    C. directing a project
    D. managing a stage boundary
A

A. Correct. The purpose of the ‘initiating a project’
process is to establish solid foundations for the project,
enabling the organization to understand the work that
needs to be done to deliver the project’s products before
committing to a significant spend. Ref 16.1
B. Incorrect. The purpose of the ‘managing product delivery’
process is to control the link between the project manager
and team manager(s). Ref 18.1
C. Incorrect. The purpose of the ‘directing a project’ process is
to enable the project board to be accountable for the
project’s success. The project board does this by making key
decisions and exercising overall control while delegating dayto-day management of the project to the project manager.
Ref 15.1
D. Incorrect. The purpose of the ‘managing a stage boundary’
process is to enable the project board to be provided with
sufficient information by the project manager so that it can
review the success of the current stage, approve the next
stage plan, review the updated project plan, and confirm
continued business justification and acceptability of the risks.
Ref 19.1

27
Q

Which two statements about tailoring are CORRECT?
1. Processes can be simplified or carried out in more detail.
2. Terminology can be changed to suit organizational standards.
3. Themes that are not relevant to the project can be excluded.
4. Project management team members can carry out any combination of roles.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

A. Correct.
(1) Processes can be combined or adapted. Ref 4.3.1
(2) Terminology can be changed to suit other standards
or policies. Ref 4.3.1
B, C, D. Incorrect.
(3) All the themes must be applied in a project; however, they
should be tailored according to the complexity of the project.
Ref 5.1
(4) Some project roles cannot be shared or combined, such as
the project manager and the executive. Ref 7.2.1.10

28
Q

Which type of issue should be raised if a new product is required after a team has started
work?
A. A request for change
B. An off-specification
C. A problem
D. A concern

A

A. Correct. The product description should have been
baselined before work began. Therefore, this is a request
for change to a baselined product. Ref tab 11.1
B. Incorrect. An off-specification is something that should be
provided by the project, but currently is not (or is forecast not
to be). It might be a missing product or a product not meeting
its specifications. Ref tab 11.1
C. Incorrect. A problem, or concern, is a type of issue (other
than a request for change or off-specification) that the project
manager needs to resolve or escalate. Ref tab 11.1
D. Incorrect. A concern, or problem, is a type of issue (other
than a request for change or off-specification) that the project
manager needs to resolve or escalate. Ref tab 11.1

29
Q

Which characteristic distinguishes a project from regular business operations?
A. It produces benefits
B. It introduces business change
C. It manages stakeholders
D. It incurs cost

A

A. Incorrect. Both projects and business as usual may
produce benefits. This is not one of the characteristics that
make projects different. Ref 2.1
B. Correct. Projects are the means by which we introduce
business change. When the change is implemented,
business as usual resumes (in its new form). Ref 2.1
C. Incorrect. Both projects and business as usual involve
managing stakeholders. This is not one of the characteristics
that make projects different. Ref 2.1
D. Incorrect. Both projects and business as usual incur costs.
This is not one of the characteristics that make projects
different. Ref 2.1

30
Q

Which process is used by a team manager to coordinate work on one or more of the
project’s products?
A. Initiating a project
B. Controlling a stage
C. Managing a stage boundary
D. Managing product delivery

A

A. Incorrect. The purpose of the ‘initiating a project’ process is
to enable the organization to understand the work that needs
to be done to deliver the project’s products before
committing to a significant spend. The ‘managing product
delivery’ process enables the team manager(s) is to
coordinate an area of work that will deliver one or more of
the project’s products. Ref 16.1, 18.1
B. Incorrect. The purpose of the ‘controlling a stage’ process
is to assign work to be done. The ‘managing product delivery’
process enables the team manager(s) to coordinate an area
of work that will deliver one or more of the project’s products.
Ref 17.1, 18.1
C. Incorrect. The purpose of the ‘managing a stage boundary’
process is to plan the work of the next stage. The ‘managing
product delivery’ process enables the team manager(s) is to
coordinate an area of work that will deliver one or more of
the project’s products. Ref 19.1, 18.1
D. Correct. The ‘managing product delivery’ process
enables the team manager(s) to coordinate an area of
work that will deliver one or more of the project’s
products. Ref 18.1

31
Q

Who does the senior user represent when making decisions?
A. The people or organizations that design the project’s products
B. Corporate, programme management or customer
C. Project delivery teams
D. The people or organizations that benefit from using the project’s product

A

A. Incorrect. The senior supplier represents the designers of
the project’s products. Ref 7.2.1.4
B. Incorrect. The senior user is appointed by the executive to
represent the user needs and does not make decisions on
behalf of corporate management. Ref 7.2.1.3
C. Incorrect. The senior supplier represents the project
development teams. Ref 7.2.1.4
D. Correct. The senior user makes decisions on behalf of
those who will benefit from the use of the project’s
products. Ref 7.2.1.3

32
Q

What is an output?
A. Any of the project’s specialist products
B. The result of the change derived from using the project’s products
C. The measurable improvement resulting from an outcome
D. A negative outcome

A

A. Correct. This is an output
- a specialist product that is
handed over to a user (or users). Note that management
products are not outputs but are created solely for the
purpose of managing the project. Ref glossary, 6.1
B. Incorrect. This is an outcome
- the result of change,
normally affecting real
-world behaviour and/or
circumstances. Outcomes are desired when a change is
conceived. They are achieved as a result of the activities
undertaken to effect the change. Ref glossary, 6.1
C. Incorrect. This is a benefit
- the measurable improvement
resulting from an outcome perceived as an advantage by one
or more stakeholders. Ref glossary, 6.1
D. Incorrect. This is a dis
-benefit
- a measurable decline
resulting from an outcome perceived as negative by one or
more stakeholders, which reduces one or more
organizational objective(s). Ref glossary, 6.1

33
Q

. What is established within the ‘initiating a project’ process?
A. The different ways that the project product can be delivered
B. The formats for communicating project information to stakeholders
C. That all of the information to develop the project brief is available
D. That any constraints which could affect the project have been removed

A

A. Incorrect. The available project approaches are evaluated
in the ‘starting up a project’ process. Ref 14.2, 14.4.5
B. Correct. An objective of the ‘initiating a project’
process is to ensure that there is common understanding
of who needs information, in what format, and at what
time. Ref 16.2, 16.4.5
C. Incorrect. The project brief is developed in the ‘starting up
a project’ process not the ‘initiating a project’ process. Ref
14.2
D. Incorrect. A focus of the ‘initiating a project’ process is to
understand and put strategies in place to manage
constraints, not to remove them. Ref 16.2

34
Q

Which roles CANNOT be combined with the role of project assurance?
1. Project manager.
2. Project support.
3. Senior user.
4. Executive.
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4

A

A. Correct.
(1) Project assurance must be independent of the project
manager. Ref 7.2.1.10, tab 6.1
(2) Project assurance must be independent of project
support. Ref 7.2.1.10, tab 7.1
B, C, D. Incorrect.
(3) Project assurance is a responsibility of the project board.
The senior user is a member of the project board. Ref 7.2.1.3,
tab 6.1
(4) Project assurance is a responsibility of the project board.
The executive is a member of the project board. Ref 7.2.1.2,
fig 5.4 tab 7.1

35
Q

What must the project board do, as a minimum requirement for applying the change theme?
A. Establish a change budget
B. Request a product status account
C. Define a change authority
D. Agree acceptable corrective actions

A

A. Incorrect. Unless the anticipated level of change on a
project is low, it is advisable for a budget to be set up to pay
for changes, but this is not a minimum requirement for
applying the change theme. Ref 11.2, 11.3.6
B. Incorrect. When reviewing management stage status, a
product status account can be requested. However, this is not
a minimum requirement for applying the change theme. Ref
17.4.4, 11.2
C. Correct. To be following PRINCE2, a project must, as a
minimum, define the roles and responsibilities for
change control, including a defined change authority. Ref
11.2
D. Incorrect. There is no minimum requirement to agree
acceptable corrective actions. Ref 11.2

36
Q

Which statement describes a threat to a project?
A. An uncertain event that could have a negative impact on objectives
B. An uncertain event that could have a favourable impact on objectives
C. An event that has occurred resulting in a negative impact on objectives
D. An event that has occurred resulting in a favourable impact on objectives

A

A. Correct. A threat may have a negative impact on the
project objectives. Ref 10.1
B. Incorrect. Events that may have favourable impacts on
objectives are opportunities, not threats. Ref 10.1
C. Incorrect. Threats are future uncertain events, not
something that has already occurred; these events are called
issues. Ref 10.1, 11.1
D. Incorrect. Threats are future uncertain events, not
something that has already occurred; these events are called
issues. Ref 10.1, 11.1

37
Q

Which aspect of project performance must be managed in order to have a clear
understanding of what the project is to deliver?
A. Timescale
B. Scope
C. Risk
D. Costs

A

A. Incorrect. Failure to deliver on time may affect what
products can be delivered but does not affect the
understanding of what the project is to deliver. Ref 2.3
B. Correct. Clear agreement on scope will avoid users and
suppliers making incorrect assumptions about what is to
be delivered. Ref 2.3
C. Incorrect. Risk is one of the six aspects but does not affect
understanding of the deliverables required. Ref 2.
3
D. Incorrect. Project costs need to be managed to avoid
overspending, but this will not clarify understanding of what
the project is to deliver. Ref 2.3

38
Q

Which is one of the four integrated elements within PRINCE2?
A. Quality
B. Role descriptions
C. Processes
D. Product descriptions

A

A. Incorrect. Quality is an aspect of project performance that
needs to be managed. The integrated elements are the
principles, themes, processes and the project environment.
Ref 1.1
B. Incorrect. Role descriptions help to agree and
communicate project management team roles and
responsibilities. The integrated elements are the principles,
themes, processes and the project environment. Ref 1.1
C. Correct. The integrated elements are the principles,
themes, processes and the project environment. Ref 1.1
D. Incorrect. Product descriptions support the focus on
products but the integrated elements are the principles,
themes, processes and the project environment. Ref 1.1

39
Q

What should be provided by corporate, programme management or customer before the
‘starting up a project’ process commences?
A. A project brief with details outlining the project approach
B. Sufficient information to identify the prospective executive
C. The project initiation documentation
D. Authority to initiate a project

A

A. Incorrect. The project mandate is refined to produce a
project brief. Corporate, programme management or
customer provides a project mandate, but the assembly of a
project brief is the responsibility of the project management
team. Ref 16.4.9
B. Correct. The project mandate, provided by corporate,
programme management or customer, should include
sufficient information to identify at least the prospective
executive of the project board. Ref 14.3
C. Incorrect. The project initiation documentation is
developed by the project management team during the
‘initiating a project’ process. Ref 16.4.9
D. Incorrect. The project board provides the authority to
initiate a project after it has reviewed and is satisfied with the
outputs from the ‘starting up a project’ process. Ref 15.4.1

40
Q

How is the ‘manage by exception’ principle applied?
A. By dividing the project into a minimum of two management stages
B. By setting controls to warn the higher level of management of potential problems
C. By ensuring that the project continues to be desirable, viable and achievable
D. By providing lessons so that mistakes made in previous projects do not happen

A

A. Incorrect. To apply the ‘manage by stages’ principle, a
project must have at least two management stages. Ref 3.4
B. Correct. Accountability is established by setting up
controls so that if tolerances are forecast to be exceeded,
the next higher management layer can be consulted and
decide how to proceed. Ref 3.4
C. Incorrect. By applying the ‘continued business justification’
principle, project management can ensure that the project is
desirable, viable and achievable. Ref 3.1
D. Incorrect. By applying the ‘learn from experience’ principle,
lessons can be found that can be applied in the project. Ref

41
Q

Which is a responsibility of the managing level within the project management team?
A. To set project-level tolerances
B. To approve the stage completion of each stage
C. To ensure that the products are produced within the constraints agreed with the project
board
D. To appoint the roles in project management team

A

A. Incorrect. This is a corporate level responsibility. Ref 7.1, fig
7.2
B. Incorrect. This is a project board (directing level)
responsibility and not a managing (project manager)
responsibility. Ref 7.1, fig 7.2
C. Correct. The managing layer of the project is the
project manager
, and the project manager has to ensure
that the project produces the required products in
accordance with the tolerance levels set by the project
board. Ref 7.1, fig 7.2
D. Incorrect. This is an executi

42
Q

What is a risk cause?
A. A negative consequence of a threat occurring
B. An area of uncertainty that could create a problem
C. A positive consequence of an exploited opportunity
D. A known situation which creates uncertainty

A

A. Incorrect. This is describing a risk effect. The risk effect is
the impact(s) that the risk would have on the project
objectives if the risk materializes. Ref 10.4.1.2
B. Incorrect. This is describing a risk event. The risk event is
the area of uncertainty in terms of the threat or the
opportunity. Ref 10.4.1.2
C. Incorrect. This is describing a risk effect. The risk effect is
the impact(s) that the risk would have on the project
objectives if the risk materializes. Ref 10.4.1.2
D. Correct. This is describing a risk cause. The risk cause
should describe the source of the risk, i.e. the situation
that gives rise to the risk. These are often referred to as
risk drivers. Ref 10.4.1.2

43
Q

Which is a purpose of the ‘closing a project’ process?
A. To inform the project board that the final stage is about to start
B. To provide a fixed point at which acceptance of the project product is confirmed
C. To provide the project board with sufficient information to confirm continued business
justification
D. To define the handover procedures for the project’s products

A

A. Incorrect. The ‘closing a project’ process is carried out
within the final stage of the project. The notification to the
project board that the final (or any) stage is about to start
comes from the ‘managing a stage boundary’ process. Ref
19.4
B. Correct. A purpose of the ‘closing a project’ process is
to provide a fixed point at which acceptance of the
project product is confirmed. Ref 20.1
C. Incorrect. A purpose of the ‘managing a stage boundary’
process is to provide the project board with sufficient
information to confirm continued business justification for
the project. Ref 19.1
D. Incorrect. The handover procedures for the project’s
products are defined in the ‘initiating a project’ process as
part of defining the change control approach. Ref 11.2, A.3,
20.4.3

44
Q

Which is a benefit of applying the ‘manage by stages’ principle?
A. The project management team will understand the tolerances allowed
B. The project management team will understand the customer’s expectations
C. The project will have review and decision points so that progress can be assessed
D. The key stakeholders in the project will have representation on the project board

A

A. Incorrect. Understanding delegated authority and
established tolerances is a benefit of applying the ‘manage by
exception’ principle. Ref 3.5
B. Incorrect. Understanding the customer’s expectations and
acceptance criteria is a benefit of applying the ‘focus on
products’ principle. Ref 3.6
C. Correct. The ‘manage by stages’ principle provides
review and decision points, so the project board can
assess the viability of the project. Ref 3.4
D. Incorrect. The business, user and supplier stakeholders
being represented on the project is a benefit of applying the
‘defined roles and responsibilities’ principle. Ref 3.3

45
Q

Which is a benefit of using PRINCE2?
A. It provides established and proven best practice and governance for project
management
B. It includes techniques for critical path analysis and earned value analysis
C. It enables a project manager to be accountable for the success of a project
D. It prevents any changes after the scope of a project has been agreed

A

A. Correct. PRINCE2 is based on established and proven
best practice and governance for project management.
Ref 1
B. Incorrect. There are many proven planning and control
techniques that can be used in support of the PRINCE2
themes, for example, critical path analysis (in planning) and
earned value analysis (in progress control). Some techniques
are described within the guidance, however alternative,
equivalent techniques can be substituted, provided they meet
the minimum requirements for applying the theme. Ref 1.2
C. Incorrect. Whilst it is a benefit to have a single person
accountable for a project, in the case of PRINCE2, this person
is the executive, not a project manager. Ref 7.2.1.2
D. Incorrect. Projects are all about change, even after the
products have been baselined. 2.1

46
Q

Which is an objective of the ‘closing a project’ process?
A. To check that all the project’s products have been accepted by the users
B. To prepare for the final stage of the project
C. To capture the customer’s quality expectations
D. To ensure that all benefits have been achieved

A

A. Correct. A purpose of the ‘closing a project’ process is
to verify user acceptance of a project’s products. Ref 20.2
B. Incorrect. The ‘closing a project’ process occurs during the
final stage, which is prepared during the ‘managing a stage
boundary’ process, as is any other stage, except for the
initiation stage. Ref 20.3
C. Incorrect. The customer’s quality expectations are defined
and agreed early in the ‘starting up a project’ process. The
expectations are captured in discussions with the customer
(business and user stakeholders) and then refined for
inclusion in the project product description. Ref 14.4.4
D. Incorrect. It is likely that not all benefits will be achieved
before the project closes. Some will be measured post
-project
as part of a benefits review. Ref 20.4.3

47
Q

What must be used, as a minimum requirement for applying the progress theme?
A. Stage authorization
B. Highlight reporting
C. Work package authorization
D. Checkpoint reporting

A

A. Correct. To be following PRINCE2, a project must, as a
minimum, be managed by stages (PRINCE2’s ‘manage by
stages’ principle). Ref 12.2
B. Incorrect. There are no reports specified in the minimum
requirements for applying the progress theme. Ref 12.2
C. Incorrect. Authorization of work packages is not specified
as a minimum requirement for applying the progress theme.
Ref 12.2
D. Incorrect. There are no reports specified in the minimum
requirements for applying the progress theme. Ref 12.2

48
Q

What must be recorded in the quality management approach, as a minimum requirement
for applying the quality theme?
A. The quality tools and techniques to be used
B. The project’s approach to quality planning
C. The approach to managing project assurance
D. The definition of the quality records required

A

A. Incorrect. The particular quality tools and techniques to be
used do not need to be defined as a minimum requirement
for applying the quality theme, although the overall approach
to quality control must be defined. Ref 8.2
B. Incorrect. The project’s approach to quality planning does
not need to be defined as a minimum requirement for
applying the quality theme, although the overall approach to
quality control must be defined. Ref 8.2
C. Correct. To be following PRINCE2, a project must, as a
minimum, define its quality management approach. This
approach must minimally cover: the project’s approach
to quality control; the project’s approach to project
assurance; how the management of quality is
communicated throughout the project lifecycle; and the
roles and responsibilities for quality management. Ref 8.2
D. Incorrect. The quality records to be used do not have to be
defined as a minimum requirement for applying the quality
theme. However, the approach to quality control, how quality
is communicated, and the roles/responsibilities related to
managing quality must be defined. Ref 8.2
49
B 4.1b A. Incorrect. A purpose of the ‘starting up a pr

49
Q

Which is a purpose of the ‘directing a project’ process?
A. To provide the information required to initiate a project
B. To enable overall control of a project by the project board
C. To establish the level of control required after initiation
D. To provide sufficient information to approve the next stage plan

A

A. Incorrect. A purpose of the ‘starting up a project’ process is
to provide the information required to confirm whether it is
worthwhile to initiate a project. Ref 14.1
B. Correct. A purpose of the ‘directing a project’ process is
to establish the level of control required by the project
board after initiation. Ref 15.1
C. Incorrect. The project controls are set up during the
‘initiating a project’ process. Ref 16.4.6
D. Incorrect. A purpose of the ‘managing a stage boundary’
process is to provide sufficient information to review the
current stage and approve the next stage plan. Ref 19.1

50
Q

Identify the missing words in the following sentence.
PRINCE2 requires that the business justification is formally verified by [ ? ] at stage
boundaries.
A. corporate, programme management or customer
B. the project board
C. project support
D. the change authority

A

A. Incorrect. Corporate, programme management or
customer sets the overall requirements and tolerance levels
for the project but is not directly involved in its management.
It is the project board that formally verifies the business
justification at stage boundaries and only refers to corporate,
programme management or the customer if the project is no
longer justified. Ref 7.2, 12.2.4
B. Correct. In PRINCE2, the business justification is
developed at the beginning of the project and reviewed
and updated throughout the life of the project. It is
formally verified by the project board at each key
decision point, such as at stage boundaries, and is
confirmed throughout the period that the benefits are
realized. Ref 6.2
C. Incorrect. Project support advises on events that may
impact the business case but does not formally verify it at
stage boundaries. Ref tab 6.1
D. Incorrect. The project board may delegate the authority to
approve responses to requests for change or offspecifications to a separate individual or group, called a
change authority. They cannot delegate their responsibility
for verifying the business justification at stage boundaries.
Ref 7.2.1.6, 6.2

51
Q

Which is a purpose of the organization theme?
A. To set the tolerance on the cost of resources
B. To plan the training needed for the delivery of the project
C. To define the structure of accountability and responsibilities on the project
D. To implement the controls required to manage by exception

A

A. Incorrect. The setting of tolerances is part of the progress
theme. Ref 12.1
B. Incorrect. The purpose of the plans theme is to plans how
the products will be achieved and by whom and to estimate
timescales and cost. Ref 9.1, 9.1.1
C. Correct. The purpose of the organization theme is to
define and establish the project’s structure of
accountability and responsibilities (the who?). Ref 7.1
D. Incorrect. To apply the principle ‘manage by exception’,
targets and tolerances must be set against the six aspects of
project performance to be managed. This is part of the
application of the progress theme. Ref 12.1

52
Q

Which is a purpose of the change theme?
A. To prevent changes to what was agreed in the project initiation documentation
B. To ensure any potential changes to baselined products are controlled
C. To assess and control a project’s threats and opportunities
D. To identify changes needed to the project as a result of acting on lessons

A

A. Incorrect. Change is not prevented, it is controlled. Ref 11.1
B. Correct. The aim of change control is not to prevent
change, it is to ensure that every change is agreed by the
relevant authority before it takes place. Ref 11.1
C. Incorrect. This is a purpose of the risk theme, which is to
identify, assess and control uncertainty and, thus, improve
the ability of the project to succeed. Ref 11.1, 10.1, 10.4.1.2
D. Incorrect. It is a purpose of the quality theme to implement
continuous improvement during the project by capturing and
learning lessons. Ref 8.2

53
Q

Identify the missing word in the following sentence.
Quality [ ? ] defines the type of quality methods the project will use.
A. assurance
B. control
C. planning
D. tolerance

A

A. Incorrect. Quality assurance may define the type of quality
methods the corporate organization uses, as part of the
quality management system, but quality assurance is
independent from the project. It is a project responsibility, as
part of quality planning, to define the type of quality methods
the project will use and include this in the project’s quality
management approach, (although this may refer back to the
corporate organization’s quality management system). Ref
8.3.5, 8.1.1
B. Incorrect. Quality planning, not quality control, defines the
type of quality methods the project will use. This information
is included in the project’s quality management approach. Ref
8.1.1
C. Correct. It is a project responsibility, as part of quality
planning, to define the type of quality methods the
project will use and include this in the project’s quality
management approach, (although this may refer back to
the corporate organization’s quality management
system). Ref 8.1.1
D. Incorrect. Quality planning defines the type of quality
methods the project will use. This information is included in
the project’s quality management approach. Quality
tolerances are defined as part of quality planning. Ref 8.1.1

54
Q

Which is a purpose of the ‘starting up a project’ process?
A. To ensure that the prerequisites for initiating the project are in place
B. To establish whether the project plan can meet the required target dates
C. To assemble the project initiation documentation so the project can be initiated
D. To confirm to corporate, programme management or customer that quality expectations
will be met

A

A. Correct. The purpose of the ‘starting up a project’
process is to ensure that the question “do we have a
viable and worthwhile project?” can be answered. This is
achieved by ensuring that the prerequisites for initiating
the project are in place. Ref 14.1
B. Incorrect. The project plan is assembled in the ‘initiating a
project’ process not the ‘starting up a project’ process. Ref
16.4.7
C. Incorrect. The project initiation documentation is created in
the ‘initiating a project’ process not the ‘starting up a project’
process. Ref 16.4.9
D. Incorrect. The customer’s quality expectations are
captured and documented in the project product description
during the ‘starting up a project’ process. There is no
confirmation that these will be met at this point in time as
they are a target objective. Ref 14.4.4
55
B 3.4.3c A. Incorrect. PRINCE2 mandates at least

55
Q

Which statement about management stages is CORRECT?
A. A project can be scheduled without management stages
B. There can be more than one delivery step within a management stage
C. Several management stages can be scheduled to run at the same time
D. Delivery steps and management stages should end together

A

A. Incorrect. PRINCE2 mandates at least two management
stages; an initiation stage and at least one further
management stage. Ref 9.2
B. Correct. There may be more than one delivery step per
management stage. Ref 9.3.1.1
C. Incorrect. Delivery steps often overlap but management
stages do not. Management stages equate to commitment of
resources and authority to spend. Ref 9.3.1.1
D. Incorrect. The end of a management stage does not
necessarily need to occur at the same time as the end of a
delivery step. Ref 9.3.1.1
56
A 3.3.1a A. Correct. The quality th

56
Q

Which is a purpose of the quality theme?
A. To define how the project will ensure that its products are fit for purpose
B. To define the procedures for the control and modification of project products
C. To establish mechanisms to judge whether the project remains desirable and achievable
D. To enable the assessment of continuing project viability

A

A. Correct. The quality theme defines the PRINCE2
approach to ensuring that the project’s products meet
business expectations. Ref 8.1
B. Incorrect. This is covered by the change theme. The
purpose of the change theme is to identify, assess and
control any potential and approved changes to the project
baselines. Ref 11.1
C. Incorrect. This is covered by the business case theme. The
purpose of the business case theme is to establish
mechanisms to judge whether the project is (and remains)
desirable, viable and achievable. Ref 6.1
D. Incorrect. This is a purpose of the progress theme. The
purpose of the progress theme is to establish mechanisms to
monitor and compare actual achievements against those
planned, to provide a forecast for the project objectives and
the project’s continued viability, and control any unacceptable
deviations. Ref 12.1

57
Q

Which is an objective of the ‘managing a stage boundary’ process?
A. To enable the project board to commit resources and expenditure required for the
initiation stage
B. To review and, if necessary, update the project initiation documentation
C. To act as a break between those managing the project and those creating products
D. To ensure a periodic review is carried out to approve the products created within the
completed stage

A

A. Incorrect. Commencement of the initiation stage is
approved by the project board during the ‘directing a project’
process, at the end of start
-up. This is not a stage boundary.
Ref 15.4.1
B. Correct. Reviewing and, if necessary, updating the
project initiation documentation (in particular the
business case, project plan, project approach, strategies,
project management team structure and role
descriptions) is an objective of the ‘managing a stage
boundary’ process. Ref 19.2
C. Incorrect. It is the ‘managing product delivery’ process that
controls the link between the project manager and the teams
delivering the products. Ref 18.1
D. Incorrect. Products are assessed and approved when they
are completed, during the ‘managing product delivery’
process. These quality checks are not left until the end of the
stage. Ref 18.4.2

58
Q

Which is a task of ‘defining and analyzing products’?
A. Design the plan
B. Create the product flow diagram
C. Analyze the risks
D. Prepare the schedule

A

A. Incorrect. This is the first step in the planning procedure
and is a prerequisite for planning. It is not part of ‘defining
and analyzing products’. Ref 9.3.1.2
B. Correct. This is a task of ‘defining and analyzing
products’. Ref 9.3.1.2
C. Incorrect. This is a step in the planning procedure and it is
not part of ‘defining and analyzing products’. Ref 9.3.1.2
D. Incorrect. This is a step in the planning procedure and it is
not part of ‘defining and analyzing products’. Ref 9.3.1.2

59
Q

Which activity can take place within the ‘managing a stage boundary’ process?
A. Produce highlight reports
B. Take corrective action within stage tolerances
C. Produce an exception plan
D. Authorize a stage plan for the next stage

A

A. Incorrect. Highlight reports are produced within the
‘controlling a stage’ process. Ref 17.4.5, 17.3, fig 17.1
B. Incorrect. The project manager can take corrective action
provided the action does not exceed any of the stage
tolerances, or unless authority has been given by the project
board. However, this is done within the ‘controlling a stage’
process. Ref 17.3, fig 17.1
C. Correct. In response to an exception report, the project
board may request that the current stage (and possibly
the project) is re
-planned. The output from re
-planning is
an exception plan which is produced within the
‘managing a stage boundary’ process. Ref 19.3, fig 19.1,
19.4.5, 9.2.1.3
D. Incorrect. Stage plans are authorized by the project board
within the ‘directing a project’ process. Ref 15.4.3