Patient Care Coordination and Education

Question 1

Communicable Diseases to Report (8)

Answer 1

• Tuberculosis (TB)
• Escherichia coli (E. coli)
• Foodborne diseases
• Lyme disease
• Hepatitis B, C, D, and E
• HIV
• Gonococcal infections (Gonorrhea)
• COVID 19

Question 2

Where do you report communicable disease?

Answer 2

Local/state health department

Question 3

Biopsy

Answer 3

Surgical removal of tissue for later microscopic examination

Question 4

Removal of a foreign object

Answer 4

Surgical removal of an object

Splinter forceps are commonly used

Question 5

Removal of a small growth (cyst, wart, mole)

Answer 5

Surgical removal of a small growth from the body

Question 6

Endoscopy

Answer 6

Procedures that uses an endoscope to view a hollow organ or body caivty

Question 7

Colposcopy

Answer 7

Examination of the vagina and cervix using a colposcope

Patient is in the lithotomy position

Question 8

Cryosurgery

Answer 8

Procedure using local application of intense liquid or a cryoprobe to destroy unwanted tissue

Question 9

Incision and Drainage (I & D)

Answer 9

Lancing a pressure buildup caused by pus or another fluid under the skin

Question 10

What is the golden hour?

Answer 10

The first hour after an injury has occurred

Question 11

What is the critical information to obtain when someone calls a MA for an emergency? (5)

Answer 11

• patient’s name
• contact info
• location
• status of patient
• What the situation is and when did it start

Question 12

What are some examples of durable medical equipment? (4)

Answer 12

• mobility aids (crutches, wheelchairs)
• personal care aids (bath chairs)
• ventilators
  -dialysis machines

Question 13

What are some examples of enteral administration for medication? (6)

Answer 13

• oral
• sublingual
• buccal
• inhalation
• otic/ocular
• transdermal

Question 14

What are the 2 common forms of identification for financial issues with a patient?

Answer 14

• asking for patient’s full name
• verifying the last for digits of Social Security #

Question 15

What are the different ways to measure temperature on the body?

Answer 15

tympanic - ear

axillary - armpit

orally - under tongue

temporal artery - forehead and behind ear

rectal - anus

Question 16

What are the 5 phases of the Korotkoff sounds for blood pressure?

Answer 16

Phase 1: The first sound heard, systolic

Phase 2: swishing sounds as blood flows thru artery

Phase 3: Sharp tapping sounds as blood surges

Phase 4: Soft tapping sounds that begin to muffle.

Phase 5: Founal sound heard, diastolic

Question 17

After palpating the radial pulse and inflating the cuff until it disappears, how much more do you inflate?

Answer 17

Inflate 33 mm Hg more to get above the systolic pressure

Question 18

Where is the preferred pulse for measuring children pulse and blood pressure?

Answer 18

Brachial Pulse

Question 19

Where is the preferred pulse for taking an adult pulse?

Answer 19

Radial Pulse

Question 20

Where is the preferred pulse for emergency procedures?

Answer 20

Carotid (located in the neck below the jawbone)

Question 21

Where is the temporal artery located?

Answer 21

on the side of the forehead

Question 22

Where is the femoral artery located?

Answer 22

inner groin area

Question 23

Where is the popliteal artery located?

Answer 23

Behind the knee

Question 24

Where is the posterior tibial artery located?

Answer 24

Behind the ankle

Question 25

Where is the dorsalis pedis artery located?

Answer 25

On top of the foot

Question 26

What is the apical pulse?

Answer 26

Listening with a stethoscope to the heartbeat at the apex of the heart

Question 27

What happens if a claim gets denied?

Answer 27

Resubmit after any corrections

If it gets denied again, attach supporting documents and submit with an appeal

Question 28

Accountable Care Organization must accept/accommodate patients from which health plan?

Answer 28

Medicare

Question 29

What are some tips for leaving a voicemail for a patient?

Answer 29

• Only state the patient’s name, date/time of call, MA’s name, name of practice, return phone number, and hours for returned calls

Question 30

What are the 6 primary nutrients?

Answer 30

• water
• carbohydrates
• proteins
• fats
• minerals
• vitamins