Org psych custom errors Flashcards

1
Q

The job characteristics model (Hackman & Oldham, 1980) identifies five core job dimensions that affect worker motivation, satisfaction, and performance. including

A

skill variety,
task identity,
task significance,
autonomy, and
feedback.

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2
Q

three types of organizational justice –

A

procedural,

distributive, and

interactional.

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3
Q

According to Hackman and Oldham, the effects of the five core job characteristics on job outcomes are moderated by an employee’s ____

A

growth-need strength:

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4
Q

A ____is a group member who acts as a self-appointed censor and shields the group and group leader from dissenting views by, for example, actively discouraging members from sharing contradictory ideas.

A

mindguard

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5
Q

Research on goal-setting theory has found that, when supervisees participate in setting their own performance goals, the goals tend to be ___than the goals the supervisor would have set alone

A

more difficult

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6
Q

Control, commitment, and challenge have been identified as the “3 C’s” of:

A

hardiness

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7
Q

As described by Friedman and Rosenman (1959), the Type A behavior pattern is characterized by a chronic sense of time urgency, excessive competitiveness, and hostility. Of these, ____ is most associated with an increased risk for heart disease and other health problems.

A

hostility

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8
Q

burnout has three core characteristics:

A

exhaustion, depersonalization and cynicism, and a sense of inefficacy.

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9
Q

three main types of organizational commitment –

A

continuance, affective, and normative.

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10
Q

A ____ evaluation is conducted during the development of a training program to determine what changes need to be made for the program to achieve its goals.

A

formative

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11
Q

Kirkpatrick’s evaluation model distinguishes between four levels of training program evaluation that are arranged in order from least to most informative:

A

reaction, learning, behavior, and results.

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12
Q

Linking the requirements for successful job performance to organizational values, goals, and strategies is characteristic of which of the following?

A

competency modeliing

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13
Q

___ is used to obtain information on the monetary value (return on investment) of a selection test, training program, or other employment practice.

A

Utility analysis

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14
Q

The components of summative evaluation are

A

outcome evaluation,
impact evaluation,
cost-effectiveness and cost-benefit analysis,
secondary analysis, and
meta-analysis.

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15
Q

The two main types of integrity tests that are used to assist with selection decisions are:

A

overt and personality based

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16
Q

Data collected by Schmidt, Oh, and Shaffer (2016) indicate that the greatest increase in predictive validity for job performance occurs when a test of general mental ability is combined with which of the following?

A

integrity test

17
Q

Identical elements is also known as

A

physical and psychological fidelity

18
Q

The 4D model of appreciative inquiry describes organizational change as involving a cycle that consists of four stages. These stages are, in order,

A

discover (or discovery), dream, design, and delivery (or destiny).

19
Q

According to Fiedler’s (1967) contingency theory, a low LPC leader is most effective in:

A

extreme situations

20
Q

According to House’s (1971) path-goal theory, an effective leader adopts the style (____) that best fits certain characteristics of the employee and the employee’s tasks.

A

directive, achievement-oriented, supportive, or participative

21
Q

Unfreezing, changing, and refreezing are stages of which of the following?

A

lewin’s model of planned change

22
Q

Taylor (1911) believed ___ is a worker’s primary motivation

A

economic gain

23
Q

According to Cummings and Worley (2009), the primary focus during the beginning of the first phase of planned change is on:

A

identifying the relevant client(s) for addressing the organization’s problems.

24
Q

As defined by Dawis and Lofquist, satisfactoriness is the employer’s satisfaction with the employee and is determined by

A

how well the employee’s skills match the skill requirements of the job.

25
Q

Men tend to be more transactional than women are in terms of ___, while women tend to be more transformational than men are and more transactional in terms of ___

A

active and passive management by exception; contingent rewards.

26
Q

A program logic model is a visual representation of a program’s components and is used to assist with the development, implementation, and evaluation of the program. Although the components may vary, ___ are common components.

A

resources, activities, and outputs

27
Q

TQM is an organizational intervention that focuses on improving the quality of an organization’s activities and products. Its essential characteristics are (4)___

A

continuous improvement, full employee involvement, customer satisfaction, and data-driven decision-making.

28
Q

compressed workweek has a ___ effect on job satisfaction, a ___ effect on job productivity, and ___ on absenteeism.

A

strong positive; positive but weaker; unclear effects