Org psych custom errors Flashcards
The job characteristics model (Hackman & Oldham, 1980) identifies five core job dimensions that affect worker motivation, satisfaction, and performance. including
skill variety,
task identity,
task significance,
autonomy, and
feedback.
three types of organizational justice –
procedural,
distributive, and
interactional.
According to Hackman and Oldham, the effects of the five core job characteristics on job outcomes are moderated by an employee’s ____
growth-need strength:
A ____is a group member who acts as a self-appointed censor and shields the group and group leader from dissenting views by, for example, actively discouraging members from sharing contradictory ideas.
mindguard
Research on goal-setting theory has found that, when supervisees participate in setting their own performance goals, the goals tend to be ___than the goals the supervisor would have set alone
more difficult
Control, commitment, and challenge have been identified as the “3 C’s” of:
hardiness
As described by Friedman and Rosenman (1959), the Type A behavior pattern is characterized by a chronic sense of time urgency, excessive competitiveness, and hostility. Of these, ____ is most associated with an increased risk for heart disease and other health problems.
hostility
burnout has three core characteristics:
exhaustion, depersonalization and cynicism, and a sense of inefficacy.
three main types of organizational commitment –
continuance, affective, and normative.
A ____ evaluation is conducted during the development of a training program to determine what changes need to be made for the program to achieve its goals.
formative
Kirkpatrick’s evaluation model distinguishes between four levels of training program evaluation that are arranged in order from least to most informative:
reaction, learning, behavior, and results.
Linking the requirements for successful job performance to organizational values, goals, and strategies is characteristic of which of the following?
competency modeliing
___ is used to obtain information on the monetary value (return on investment) of a selection test, training program, or other employment practice.
Utility analysis
The components of summative evaluation are
outcome evaluation,
impact evaluation,
cost-effectiveness and cost-benefit analysis,
secondary analysis, and
meta-analysis.
The two main types of integrity tests that are used to assist with selection decisions are:
overt and personality based
Data collected by Schmidt, Oh, and Shaffer (2016) indicate that the greatest increase in predictive validity for job performance occurs when a test of general mental ability is combined with which of the following?
integrity test
Identical elements is also known as
physical and psychological fidelity
The 4D model of appreciative inquiry describes organizational change as involving a cycle that consists of four stages. These stages are, in order,
discover (or discovery), dream, design, and delivery (or destiny).
According to Fiedler’s (1967) contingency theory, a low LPC leader is most effective in:
extreme situations
According to House’s (1971) path-goal theory, an effective leader adopts the style (____) that best fits certain characteristics of the employee and the employee’s tasks.
directive, achievement-oriented, supportive, or participative
Unfreezing, changing, and refreezing are stages of which of the following?
lewin’s model of planned change
Taylor (1911) believed ___ is a worker’s primary motivation
economic gain
According to Cummings and Worley (2009), the primary focus during the beginning of the first phase of planned change is on:
identifying the relevant client(s) for addressing the organization’s problems.
As defined by Dawis and Lofquist, satisfactoriness is the employer’s satisfaction with the employee and is determined by
how well the employee’s skills match the skill requirements of the job.
Men tend to be more transactional than women are in terms of ___, while women tend to be more transformational than men are and more transactional in terms of ___
active and passive management by exception; contingent rewards.
A program logic model is a visual representation of a program’s components and is used to assist with the development, implementation, and evaluation of the program. Although the components may vary, ___ are common components.
resources, activities, and outputs
TQM is an organizational intervention that focuses on improving the quality of an organization’s activities and products. Its essential characteristics are (4)___
continuous improvement, full employee involvement, customer satisfaction, and data-driven decision-making.
compressed workweek has a ___ effect on job satisfaction, a ___ effect on job productivity, and ___ on absenteeism.
strong positive; positive but weaker; unclear effects
