Non Tech Learning Flashcards
LEADERSHIP:
Three elemtents of the Training Triangle
Attitude (non technical)
Knowledge
Skills (technical)
ALL THREE ARE EQUALLY IMPORTANT.
Leadership is about ATTITUDE (unlkely to come from a book)
Good leaders are followed chiefly because…
… people TRUST and RESPECT them, rather than the skills they possess.
(Leadership is about behvaiour first, skills second)
Even though leadership involves management skills,
Leadership relies much more on…
..Trust,
Inspiration,
Decision making and
Attitude,
Personal character
(TIDAP)
Good leaders depend on..
… attitudinial qualities, not management processes.
People new to leadership often..
.. feel pressure to lead in a particuarly dominant way.
Dominant leadership is rarely approrpiate especially with mature teams.
Leadership is often more about..
serving rather than leading.
Why will people respect & follow you as a leader?
You earn respect by the way you do your job.
People will follow you as a leader because of the way YOU are.
You will insire and motivate your team.
What are the four factors of leadership?
1) Leadership - have a honest understanding of who you are, what you can do and what you know.
2) Followers - Different people need different styles of leadership. You must know your people and their BE KNOW DO attributes.
3) Communication - You lead through two way communication. Much of it is “non verbal” = setting an example.
4) Situation - What you do in one situation may not be approrpiate in another. Must use judgement to decide best course.
What is the leader framework to guide you?
BE - KNOW - DO
BE KNOW DO:
What does this mean?
BE:
A professional with good character traits.
KNOW:
1) The four leadership traits - follower, leadership, communication, situation.
2) Yourself - weakenesses, stengths, skills, knowledge
3)Human Nature - needs, emotions, reactions under stress
4) Your Job - be proficients and able to train others
5) Your organisation - where to go for help, climate and culture, unofficial leaders
DO:
1) Provide direction - goal setting, problem solving, decision making, planning
2) Implement - communicating, coordinating, supervising, evaluating.
3) Motivate - morale and spirit in the organistion. Train, Coach, Counsel.
T-DODAR?
Time
Diagnose
Options
Decide
Assign
Review
CLEAR?
C - Crew Name
L - Location
E - Event
A - Actions Taken
R - Recommendation
What affects the quality of a decision?
- Information Available
- Time Available
- Your understanding of the information
- Size of the team
The main points of making a decision are…
The main points are:
- There must be a decision
- It must be logical
- It must be achievable
- It must be safe given the constraints of time and risk, of all options available.
* Decisivie
* Logical
* Achievable
* SAFE given the constraints of time and risk
DLAS
What key things can you do to help develop your First Officer?
* Relaxed and supportive tone
* Praise good perforamance
* Set an example (use SOP) (what right looks like)
* Choose your moment
*Demnstrate and encourage self-analysis
*Explain WHY not just WHAT
* Explain WHY you do something / decide
* Don’t be a big girls blouse you titty!
(Tone, Example, Moment, Praise, WHY)
TEMPW
There are THREE AREAS of effective leadership..
1) Task needs
2) Individual needs
3) Group needs
