Module 2: Communication Flashcards

1
Q

When a point of view prevents impartial judgment on issues relating to the subject.

A

Bias

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2
Q

Certain expressions, movements, and gestures that point to the physical and emotional state of the person.

A

Body Language

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3
Q

Document where you a person’s health conditions, specific care needs, and current treatments are summarized.

A

Care Plan

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4
Q

A popular or common sentence, phrase or idea, that has lost originality, ingenuity, and impact by overuse.

A

Cliche

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5
Q

When a person has trouble remembering, learning new things, concentrating, or making decisions that affect their everyday life.

A

Cognitive Impairment

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6
Q

Means of sending or receiving information.

A

Communication

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7
Q

The customs, arts and achievements of a particular nation, people, or other social group.

A

Culture

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8
Q

Appreciating that society is made up of many different groups with different interests, skills, talents and needs.

A

Cultural Diversity

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9
Q

Being appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national, religious, linguistic, or cultural heritage”

A

Culturally Sensitive Care

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10
Q

Material that provides official information or evidence or that serves as a record.

A

Documentation

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11
Q

Being unable to hear as well as someone with normal hearing.

A

Hearing Impairment

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12
Q

A form that is filled out in order to record details of an unusual event that occurs at the facility, such as an injury to a patient.

A

Incident Report

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13
Q

Shortened words or phrases commonly used in the medical world to save time and space while writing in the patients’ medical records.

A

Medical Abbreviations

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14
Q

The document that explains all detail about the patient’s history, clinical findings, diagnostic tests and treatments

A

Medical Record

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15
Q

The vocabulary that medical professionals use to describe the body, what it does, and the treatments they prescribe.

A

Medical Terminology

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16
Q

A verbal, written, or recorded communication sent or left to someone who cannot be contacted directly.

A

Message

17
Q

The transmission of messages without using spoken words; such as eye contact, facial expressions, gestures.

A

Non-verbal communication

18
Q

Statements that can be proven.

A

Objective

19
Q

In the communication process, the one to whom a message is sent.

A

Receiver

20
Q

Conveying information from one person to another.

A

Reporting

21
Q

The person who initiates a message.

A

Sender

22
Q

A physical response or characteristic that is detected during the examination of a patient.

A

Signs

23
Q

Information that cannot be proven.

A

Subjective

24
Q

A manifestation of disease apparent only to the patient.

A

Symptom

25
Q

Conveying information through speaking.

A

Verbal Communication

26
Q

When a person’s eyesight cannot be corrected to a normal level.

A

Visual Impairment