Chapter 4 - Communication Flashcards

1
Q

A language disorder that impairs a person’s ability to communicate effectively.

A

aphasia

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2
Q

Prejudice in favor of or against one thing, person, considered to be unfair.

A

bias

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3
Q

Inability to see.

A

blindness

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4
Q

Communicating nonverbally through conscious or unconscious gestures and movements.

A

body language

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5
Q

A button that patients can use to signal for help from nurses or other staff.

A

call light

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6
Q

Cerebrovascular Accident or Stroke

A

CVA

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7
Q

A phrase or opinion that is overused and lacks original thought.

A

cliche

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8
Q

A variety of problems with a person’s ability to think, learn, or remember.

A

Cognitive Impairment

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9
Q

Process by which information is exchanged between individuals.

A

Communication

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9
Q

The existence of a variety of cultural or ethnic groups within a society.

A

Cultural Diversity

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10
Q

A healthcare approach that recognizes and respects the unique cultural background of each patient.

A

Culturally Sensitive Care

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11
Q

Inability to hear.

A

Deafness

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12
Q

The process of reducing the intensity of a conflict or volatile situation.

A

De-escalation

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13
Q

Written information that describes and explains an action or service.

A

Documentation

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14
Q

Difficulty speaking.

A

Dysphasia

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15
Q

Difficulty swallowing.

16
Q

Difficulty hearing.

A

Hearing Impaired

17
Q

Weakness on one side of the body.

A

Hemiparesis

18
Q

Paralysis on one side of the body.

A

Hemiplegia

19
Q

A loss of part or all of a physical or mental ability.

A

Impairment

20
Q

The occurrence of an action or situation.

20
Q

Collection of documents that contain information about a patient’s health.

A

Medical Record

20
Q

Shorthand used by medical professionals to communicate information about a patient’s condition.

A

Medical Abbreviations

21
Q

Specialized vocabulary and language used in healthcare to describe and medical concepts, procedures, and conditions.

A

Medical Terminology

22
Q

Communication or statement conveyed from one person or group to another

23
Q

Conveying information without the use of words.

A

Non-verbal Communication

24
Q

The individual or group that receives and interprets a message sent.

25
Q

Communicating information to a specific audience.

26
Q

Someone who transmits a message.

27
Q

Information that can be proven.

A

Sign/Objective

28
Q

Information about something a person feels or experiences but can’t prove.

A

Symptom/Subjective

29
Q

Words and/or sounds that come from our mouths when we’re speaking, sighing, groaning, etc.

A

Verbal Communication

30
Q

Difficulty seeing.

A

Visual Impairment