Module 14: Quiz Flashcards
A medical assistant is reviewing the chart of a patient who is scheduled for an appointment later that day. Which of the following tasks should the assistant complete prior to the patient’s appointment?
(A) Verify the patient’s known allergies
(B) Refill any medications needed
(C) Confirm all patient information is available
(D) Pre-order tests for the patient’s follow-up visit
(C) Confirm all patient information is available
A patient has recently been diagnosed with malignant melanoma. When transitioning the patient’s care from a primary care provider (PCP) to an oncologist, which of the following processes is the PCP taking part in?
(A) Quality control
(B) Audit
(C) Continuity of care
(D) Termination of care
(C) Continuity of care
A medical assistant should recognize that which of the following actions involves health coaching?
(A) Helping the patient find community resources related to health care needs
(B) Directing the patient to an agency that can refer him to a specialist
(C) Encouraging the patient to live a sedentary lifestyle
(D) Meeting Medicare’s Meaningful Use criteria
(A) Helping the patient find community resources related to health care needs
Recognizing patients’ needs and barriers, coordinating care, and identifying resources to meet those needs best describes the responsibilities of which of the following positions?
(A) Physician assistant
(B) Nurse practitioner
(C) Emergency provider
(D) Patient navigator
(D) Patient navigator
Which of the following community resources should a medical assistant recommend to an elderly patient who lost his partner 3 months ago?
(A) Department of Health and Human Services
(B) Parks and Recreation Department
(C) Organized support groups
(D) Hospice care centers
(C) Organized support groups
A medical assistant is caring for a patient who has a new medication prescription from a provider. Which of the following actions should the assistant take to facilitate patient understanding and medication compliance?
(A) Instruct the patient to discontinue the medication once symptoms subside
(B) Review the dosage and administration instructions with the patient
(C) Recommend possible over-the-counter replacement for the medication
(D) Inform the patient that side effects are expected and do not need to be reported
(B) Review the dosage and administration instructions with the patient
Which of the following actions is important for a medical assistant to take to serve patients effectively?
(A) Avoid referencing patients’ barriers to wellness
(B) Instruct the patient to refer to family members for assistance options
(C) Work independently from the clinical staff
(D) Assist the patient with locating appropriate community resources
(D) Assist the patient with locating appropriate community resources
A medical assistant is reviewing the plan of care summary with the adult son of an 81-year-old patient who has dementia. The patient’s son states he is feeling overwhelmed with his mother’s care. Which of the following community-based organizations should the assistant recommend?
(A) Hospice services
(B) Grief support
(C) Rehabilitation services
(D) Adult daycare
(D) Adult daycare
When reviewing a patient’s medical record prior to an appointment with a primary care provider (PCP), it is important for a medical assistant to verify that which of the following items is in the chart?
(A) Current medication list
(B) Updated insurance card
(C) Specialist authorization form
(D) Diagnostic test results
(D) Diagnostic test results
Which of the following describes the purpose of a patient’s discharge summary in a provider’s office?
(A) To give a complete record of the patient’s hospitalization
(B) To document information necessary for continuity of care
(C) To complete authorization requests for hospitalization
(D) To provide the patient with information about her diagnosis
(B) To document information necessary for continuity of care
A medical assistant is part of a team that is caring for a patient who is being discharged from the hospital. Which of the following actions would contribute to a successful transition of care?
(A) The provider communicates all medications used by the patient in the hospital with the primary care provider and relays the information to the patient and the rest of the team
(B) The assistant schedules a meeting with the medical staff members of the team
(C) The provider receives laboratory results and reviews them alone prior to filing
(D) The assistant follows up with the patient 1 week after discharge from the hospital
(A) The provider communicates all medications used by the patient in the hospital with the primary care provider and relays the information to the patient and the rest of the team
A medical assistant should identify which of the following features as part of the patient-centered medical home (PCMH) model of care?
(A) Focuses on evidence-based patient care and shared decision making
(B) Adheres to a uniform plan of care for patients who have similar diagnoses
(C) Identifies the provider as the primary source of comprehensive care for the patient
(D) Provides stability by adhering to industry-standard office hours and accessibility
(A) Focuses on evidence-based patient care and shared decision making
Which of the following approaches should a medical assistant take when discussing a patient’s compliance to dietary guidelines?
(A) Maintain an empathetic tone
(B) Deliver the information quickly
(C) Avoid providing written instructions
(D) Maintain a closed posture
(A) Maintain an empathetic tone
Which of the following information should a medical assistant include when creating a list of community-based organizations related to a patient’s physical health care needs?
(A) Board of directors
(B) Volunteer opportunities
(C) Physical addresses
(D) Cost of services
(C) Physical addresses
A patient-centered medical home (PCMH) has five core functions and attributes. Which of the following features is included in those functions?
(A) Ambulatory services
(B) Comprehensive care
(C) Electronic health records incentives
(D) Affordable healthcare
(B) Comprehensive care
