Module 1: Healthcare Systems and Settings Flashcards
roles and responsibilities of CMA
- administrative: greeting pts, answering phones
- clinical duties: obtaining med history, explaining Tx/procedures, drawing lab tests
medical doctor (MD)
- allopathic
- Dx, Tx, Rx
osteopathic providers (DO)
- similar to MD
- osteopathic manipulative therapy
nurse practitioners (NP)
- Dx, Rx
- training beyond RN degree, lots of clinical experience
- preventative care
physician assistants (PA)
- under the direction and supervision of MD or DO
- make clinical decisions, responsible for variety of services
medical laboratory technician
- diagnostic testing on body fluids
- under supervision of medical technologist
medical receptionist
- check pt in/out, phones, filing, faxing
occupational therapist
- assist pts with conditions disabling them developmentally, emotionally, mentally, or physically
pharmacy technician
- assist pharmacists
- tasks not requiring expertise or judgement of pharmacists
pharmacy technician
- assist pharmacists
- tasks not requiring expertise or judgment of pharmacists
physical therapist
- assist pts in regaining mobility, strength, ROM
radiology technician
- imaging equipment to assist in Dx and Tx
professionalism in CMAs
- appropriate dress
- phone use
- punctuality
- boundary respect
- motivation
- work ethic
- integrity
- accountability
- flexibility
- open mindedness
scope of practice
- duties that can be delegated based on education, training, and experience
- state regulations and specific office policies
standard of care
- degree of care expected in particular circumstance or role
how much department of labor projects medical assistant field will grow from 2014 to 2024
23%
average occupation growth
7%
CPT
- certified phlebotomy technician
- additional credential
CET
- certified EKG technician
- additional credential
CBCS
- certified billing and coding specialist
- additional credential
CEHRS
- certified electronic health records specialist
- additional credential
certified health coach or patient navigator
- directs pt through health care system, organize care, provide resources
- may have chronic disease focus
- additional credential
licensure
- state regulated
- mandatory for physicians
- CMA not required to be licensed
how licensure is accomplished
- examination: state board exam
- reciprocity: recognize requirements from other state
- endorsement: graduates of med school
certification
- generally optional
- may be required to administer meds, perform phlebotomy, enter prescription into CPOE
- continuing education to keep current
advantages of certification
- increased initial job placement
- higher wages
- career advancement opportunities
health care delivery
- organization of individuals, establishments, and resources to deliver health care services and meet health needs of specific populations
affordable care act
- promoted newer healthcare systems and payment models
- move from reimbursement structure to value of care model
accountable care organizations (ACO)
- group of physicians, hospitals, and other health care providers
- voluntary care to Medicare pts
- shares savings with Medicare programs if spends money wisely
capitation
- pt assigned monthly payment based on age, race, sex, lifestyle, medical history, benefit design
- payment tied to expected usage
- partial/blended: only specific services are paid on basis of capitation
global budget
- fixed total amount paid annually for all care
- participating providers determine how money is spent
- limit increase in healthcare costs
- include quality component
health maintenance organization (HMO)
- medical center/group of providers give preventative and acute care
- require referrals, precertification, preauthorization
patient centered medical home (PCMH)
- PCP coordinates Tx
- pt receives care in a way they can understand
pay for performance
- reimbursement model compensates providers only if they meet quality and efficacy standards
preferred provider organization (PPO)
- more flexible than HMO
- doesn’t need PCP, referrals
- providers in network cost less