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CM > Module 1, Objective 6, Airport Business Operations > Flashcards

Module 1, Objective 6, Airport Business Operations Flashcards

1
Q

What are elements of an airport business plan?

A

Executive summary, introduction, mission statement, vision statement, values statement, goals, objectives, action plan, budgets, appendix

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2
Q

What are federal procurement policies designed to do?

A

the processes are designed to promote fair and open competition and ensure integrity in the public procurement process

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3
Q

When are federal procurement policies and process required to be used?

A

when an airport accepts federal funds

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4
Q

What are the exceptions to federal procurement requirements?

A

certain OTAs (other transactional agreements) may have language expressly states that it is not to be considered a grant or cooperative agreement

collecting PFCs does not require you to use them

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5
Q

Procurement actions under AIP fall in with what three categories

A
  1. construction development
  2. equipment acquisitions
  3. professional services contracting
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6
Q

What are the usual procurement steps in a project?

A
  1. solicitation, requests for bids or requests for proposals
  2. bidding or accepting proposals
  3. bid/proposal evaluation
  4. award
  5. execution of contract
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7
Q

For construction contracts over ____, federal regulations require the airport to obtain a bid guarantee equal to at least ___ of the bid price and performance and payment bonds equaling ____ of the contract

A

$100,000
5%
100%

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8
Q

When must airports publicly advertise federally funded projects, and what does the advertise need to include?

A

they must advertise when the project exceeds $100,000
the ad must include enough information so the general public will know the nature of the project, how to bid on the work, when the bids are due, and the date, time, and place of the bid opening.
bids should stay open for at least 30 days

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9
Q

What is a Sealed bid method

A

under this the bid must go to the lowest responsive and responsible bidder

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10
Q

When my the airport use competitive proposals

A

When the precise scope of work is not defined so it cannot be a sealed bid

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11
Q

What are competitive proposals administered through?

A

RFP (request for proposal)
the selection is not limited to the lowest price but may include several factors as the project approach, qualifications and experience of the proposer, and the proposer’s personnel

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12
Q

What is a DBE

A

a small business with socially and economically disadvantaged individuals who own at least 51% in business and control management and daily business operations
personal net worth standard used in determining eligibility is @1.3 million

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13
Q

What are the DBE requirements?

A

grant assurances require a DBE program
the office of civil rights requires airports that receive FAA AIP grants, and hat will award prime contracts with a cumulative total value exceeding $250,000 in FAA funds, are required to have a DBE program and meet other related requirements

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14
Q

Are DBE quotas?

A

no, they are an estimate of what participation would be expected in the absence of discrimination. Airports must make good faith efforts to meet their overall goal and account for cases in which they fall short

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15
Q

ABCDE (airport concessionaire disadvantaged business enterprise) requires what under part 26?

A

primary/commercial service airports that receive AIP funding and that have concession revenues of $200,000 or more from either car rental or non-car rental concessions to have and ACBDE program and meet other related requirements

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16
Q

Planning, implementation, upgrading or maintenance of IT should consider implications related to . . .

A

compatibility and integration
security and safety
scalability
usability

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17
Q

What are the primary IT systems at an airport?

A

Airport Noise and Operations Monitoring Systems (ANOMS)
Landside IT
Passenger processing
business and financial management
asset or property management systems
physicals access control systems (PACS)
airport badging/credentialing
facility and maintenance systems
airport operational database (AODB)

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18
Q

Who are the three critical stakeholders involved in updating information technology?

A

the chief executive officer, the chief information officer, and the stakeholder executive

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19
Q

Airport Noise and Operations Monitoring Systems (ANOMS)

A

provides noise event and flight track analysis

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20
Q

Landside IT

A

assist in passenger drop-off and pickup at the airport such as automatic vehicle identification, license plate readers, and parking access ad revenue control

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21
Q

Passenger processing

A

local departure control systems that automate check in boarding pass printing, baggage handling, multi-user flight information display, baggage sort/RIFD

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22
Q

physicals access control systems (PACS)

A

proximity cards, magnetic stripes or barcodes, keypads, biometrics, smart cards with integrated biometrics, a combination

23
Q

airport operational database (AODB)

A

a centralized data storage location whose resources are shared by systems such as the flight information display system, building management systems, gate management and baggage handling systems
supplies information to airport personnel in the carious departments; to airlines, passengers, visitors, and to authorities operation the airport, CBP

24
Q

What is GIS

A

Geographic information systems
a computer software that links geographic information with descriptive information

25
Q

Hacking

A

umbrella term for breaking into an individual’s computer to access personal or sensitive information

26
Q

Darkweb

A

hidden collective of internet sites only accessible by a specialized web browser, sued for keeping internet activity anonymous and private for both legal and illegal application

27
Q

Malware

A

designed to gain access to or cause damage to a computer
activated when the recipient email or link clicks on the link or downloads attached software

28
Q

Phishing

A

emails, messages, phone calls, or websites designed to steal information
spear phishing is highly targeted attack where emails are sent to only a few individuals in an organization

29
Q

Ransomeware

A

captures and holds computer files hostage, or encrypts them, until a ransom is paid

30
Q

Spyware

A

collects data about the computer user’s use, such as websites, or keystrokes, so passwords and personal information can be stolen

31
Q

Scareware

A

a fake warning message

32
Q

Adware

A

specific advertisements in the form of pop-ups, can replace your preferred browser and homepage

33
Q

Trojans

A

delivery method for malware
disguised as a legitimate file and will run in the background so the user doesn’t know they are infected

34
Q

Viruses

A

a piece of code that self-replicates and spreads to another computer
specific purpose such as deleting files or creating errors in software

35
Q

Worms

A

self-replicate and are designed to do harm, they can spread through networks without assistance

36
Q

Denial of service

A

they are intended to disable a machine or system by overloading systems with too much information

37
Q

Identity theft/data mining

A

phishing / collecting and examining large databases in order to generate new information

38
Q

Social Engineering

A

the act of human manipulation is when an attacker pretends to be someone/thing known or trusted to the victims. Then uses leverage to gain information the attacker desires

39
Q

What are common defenses against cyberattacks

A

separation of duties, enforced limit of unsuccessful login attempts, session terminations after a period of time, usage restrictions on wireless access, computer security trailing, rapid response training to data breaches and alarms, two-factor authentications

40
Q

What is the basic policy that most commercial aeronautical service providers should hold?

A

a Commercial General Liability policy (CGL)

41
Q

What are the 3 types of insurance under the CGL?

A
  1. Hangar Keepers Liability
  2. Premises Liability
  3. Product Liability
42
Q

What does Hangar Keepers Liability cover?

A

provides coverage for damage to or destruction of the aircraft of others while in the insured’s custody for storage, repair or safekeeping and while in or on the scheduled premises

43
Q

What does Premise Liability cover?

A

coverage for injury to person or property

44
Q

What does Product Liability cover?

A

coverage on products such as fuel and oil that tenants may sell

45
Q

What are the methods to reduce risk on the airport?

A

compliance with Part 139
conduct regular training and compliance with TSA and FAA reg and standards
Conducting annual or semi-annual risk analysis programs
conducting daily inspections
evaluating qualifying and screening new and existing employees for potential safety and security issues
maintain through, timely and accurate information sources along with dissemination processes
obtaining blanket insurance policy provisions for stakeholders
developing environmental policies and following environmental rules and standards of governing agencies

46
Q

What are the three basic approaches to leasing space?

A
  1. internal
  2. internal/external
  3. institutional operator
47
Q

What is Internal leasing?

A

airport management directly leasing and managing the space

48
Q

What is Internal/External leasing?

A

a development company or retail expert can construct facilities for leasing, or a company can provide management service overseeing rental and concessionaire development

49
Q

What is Institutional Operator leasing

A

they can be engages as a master lessee and be responsible for providing all required concessions through subleases to other concessionaries

50
Q

What are the four basic kinds of leases?

A
  1. straight lease
  2. graduated lease
  3. reevaluation lease
  4. percentage lease
51
Q

Straight Lease

A

remains constant through its term

52
Q

Graduated Lease

A

provides for changes in rents and fees at previously arranged intervals

53
Q

Reevaluation Lease

A

provides for periodic valuations of the property and rent adjustments to current values

54
Q

Percentage Lease

A

calls for rents equivalent to a percentage of business sales, which are common in concession lease agreements

CM (23 decks)

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