Malott 24 Flashcards
performance management rule #1
put it in writing
performance management rule #2
have effective behavioral consequences
performance management rule #3
monitor performance once a week
performance management rule #4
specify contingencies clearly
performance contract
a written rule statement describing the desired or undesired behavior, the occasion when the behavior should/should not occur, and the added outcome for that behavior
operant control
control by immediate consequences of our actions
respondent control
control by eliciting stimuli
indirect acting contingencies
outcomes are delayed
direct-acting contingency of rules
most rules are not direct-acting, but doing them takes away the aversiveness of not following a rule, and that part of it is direct
conventional interpretation of rule statements
rules are an SD, in the presence of which you can receive reinforcement or punishment (doesn’t make sense, because there would have to be an Sdelta and there isn’t)
mythical cause of poor self management
poor self management occurs because immediate outcomes control our behavior better than delayed outcomes do (instant gratification)
rules that are easy to follow
describe outcomes that are both sizable and probable; delay isn’t crucial
rules that are hard to follow
describe outcomes that are either too small or too improbable; delay isn’t crucial
basic principles
reinforcement, punishment, stimulus control
higher-order principles
the conditions that make basic principles hard or easy to follow
real cause of poor self management
poor self management results from poor control by rules describing outcomes that are either too small or too improbable; delay isn’t crucial
direct acting- effective
outcomes are immediate, probable, sizable
indirect acting- effective
outcomes are probable, sizable, delayed
ineffective
outcomes are improbable or small but cumulative
why we miss deadlines
it’s not aversive if we think we have time (we’re just wrong)
when to use performance management
when natural contingencies do not effectively support the appropriate behavior
natural contingencies
contingencies present in everyday life
appropriate behavior
increases individual’s/group’s long-range contact with beneficial conditions and decreases contact with harmful conditions
how to manage performance of nonverbal clients
add direct-acting contingencies to supplement the ineffective natural contingencies and/or remove undesirable natural contingencies
how to manage performance of verbal clients
add indirect-acting contingencies (that are easy to follow) to ineffective natural contingencies (that are hard to follow)
pairing operation
when noncompliance to a rule becomes a learned aversive before condition that you want to get out of by adhering to the rule- noncompliance produces aversive thoughts
three-contingency model of performance management
ineffective natural contingency + effective indirect-acting performance-management contingency + effective direct-acting contingency (aversive thoughts)