Lesson 17 Flashcards
Product characteristics
There is more to product than it being at tangible good Rosso deals with the experience customers have with the product
Essential benefit
Primary value of buying product
What do you marketers to you to create a point of differentiation
By identifying characteristics such as the products features, quality and style
As marketers are seek to differentiate their product from the competition, its packaging, tables, and warranty conserve as a way to communicate and show these variations
Truth
Products can be categorized into what four categories of consumer goods?
Convenience goods, shopping goods, specialty goods, and unsought goods
Convenience goods
Frequently purchase low cost products that the market heavily relies on such as toilet paper
Shopping goods
Products often researched and compared by consumer such as close in furniture
Specialty goods
Unique purchases based on defining characteristics such as luxury brands
Unsought goods
Products that consumers do not seek out and do not prefer to purchase like life insurance
Business goods
Our products sold to other businesses to be used in their operations these include materials and parts, capital goods, and maintenance repair and operating supplies