Knowledge Checks - Chapter 5 Flashcards
Adding features to a product that were never requested by the customer is called __ __
gold plating
Uncontrolled work added to a project by the customer without any adjustment for timeline or budget is called __ __
scope creep
The scope baseline consists of the __ __, __, and the __ __
scope statement, WBS, WBS dictionary
The __ scope are the requirements relating to the project deliverables, whereas the __ scope refers to the work needed to create the deliverables
project
The key output that tracks requirements, the source of the requirement and the requirement completion status is called a __ __ __
requirements traceability matrix
The output that is used by the team to get their arms around the project, serves as a communication tool for stakeholders, and is used by the team to see how their work fits into the project is called a __
WBS
The lowest level in a WBS is called a __ __
work package
The __ __ shows cross functional dependencies between work packages
WBS dictionary
The key output of the Verify Scope process is __
accepted deliverables
The two processes in the Monitoring and Controlling process group for Scope are: __ __ and
verify scope, control scope
The process of breaking down work into manageable work packages is called __
decomposition
Formalizing acceptance of the completed project deliverables is called __ __
verify scope
The level above a work package is usually called a __ __
control account
The process of determining what will be and what will not be included in the project is called __ __
scope definition
The tool used to capture the ‘voice of the customer’ is called __
QFD
