IT Functions and Controls Related to People

Question 1

What are common functions of the IT Department?

Answer 1

• Build applications
• Support delivery of IT services in the organization
• Manage data, data archives
• Management networks and communication resource

Question 2

Who oversees the IT department?

Answer 2

CIO (Chief Information Officer)

• Report to the CEO
• Accountable for hardware and software ops

Question 3

What are the three critical functions of the IT Department?

Answer 3

1) Applications development: Safeguarding assets, systems administration and programming, computer operations.

Create and maintain applications, done safely test environment (sandbox- “non live” version)

Roles: System analysts (analyze and design new systems, lead teams of programmers, partner with end users to define programs and solutions).

2) System Admin- Maintain computer hardware and computing infrastructure. System administrators- authorize access.

Roles: Maintain operating systems/hardware. new installations. No access to application programs or data files.

3) Computer Operations- batch input, data conversion, scheduling computer activities, run programs, printing/distributing output, system backups.

Role: Execute roles, data control clerk, file librarian (check things in and out, maybe automated).

Question 4

What is SOD software?

Answer 4

Segregation of duty software

• Shows who is allowed to do what in a software. Make sure that there are no incompatible roles.

Question 5

What is the hiring practices for IT Department?

Answer 5

Detailed employment applications, in-depth interviews.

Question 6

When terminating someone from the IT Department, what should you do?

Answer 6

• Disable username and keycard before notification

- Escort terminated employee from building