Intro To Comms Flashcards
What is safety critical communication?
Any spoken communication between parties involving:
- Emergencies
- Safeworking directions
- Rail traffic movements
- Reporting faults
The ABC of Safety Critical Communication
Accurate, Brief, Clear
What is Active Listening?
Where you make a conscious effort to understand the complete message being sent
Planning your message purpose?
Planning Prevents Poor Performance (PPPP)
Identifying yourself over comms?
- TDN (Train Describer Number)
- Origin/Destination
- Location
Common standards terms on DTRS?
- Emergency, emergency, emergency
- Negative
- Out
- Over
- Receiving
- Roger
- Stand by
What is the Phonetic Alphabet?
Specifically selected words that sound distinct from of the others.
Phonetic Alphabet
A - Alpha
B - Bravo
C - Charlie
D - Delta
E - Echo
F - Foxtrot
G - Golf
H - Hotel
I - India
J - Juliet
K - Kilo
L - Lima
M - Mike
N - November
O - Oscar
P - Papa
Q - Quebec
R - Romeo
S- Sierra
T - Tango
U - Uniform
V - Victor
W - Whiskey
X - X-Ray
Y - Yankee
Z - Zulu
Spoken numbers and digits?
Clearly say Zero
What are 4 Communications Protocols?
- Ensure understanding
- Acknowledge transmissions when safe to do so
- Ensure message is free of frustration
- Challenge incorrect messages
5 Barriers to effective communication?
- Loud environment
- Poor connection
- Ambiguous wording
- Making assumptions
- Strong accents
Is the Driver ever the lead communicator?
No
What is the Simplex Radio System?
When only one person can speak at a time on the radio
What is the first digit of the Train Describer Number?
Destination/Line
What is the second digit of the Train Describer Number?
Underground Loop or Direct
(6, 7, 8, and 9 use city loop)
