Faults and Incident Reporting Flashcards
For Train Malfunctions Metro’s fleet operate under?
Fault Management Procedure (FMP)
Who are faults reported to?
- Train Control at Metrol via DTRS
- A Train Malfunction Message (TMM) must be completed
- TC will give the driver a Fault Category and Fault Reference Number
Defective Platform Infrastructure should be reported to?
Verbal report to Train Control at Metrol
Is Graffiti/Vandalism on Platform Infrastructure a defect?
Yes
What are the 4 elements of the Fault Management Procedure?
- Train Malfunction Message (TMM) Book
- Fault Warning Notice
- Fault Warning Notice Reduce Speed Stickers
- Serviceable Criteria Book
What are the 4 types of Fault Categories?
- Critical Fault
- Serious Fault
- Maintenance Fault
- Remarshalled Fault
What is a Critical Fault?
Where train integrity level and/or safety equipment is not functioning
Can trains with Critical Faults run revenue services?
No, although they may run to maintenance facilities in non-revenue
What is a Serious Fault?
Where integrity and safety isn’t affected but Fault needs to be fixed ASAP
What happens when a train with a Serious Fault shunts and stables?
It expires (means is upgraded to a Critical Fault)
What are the 4 subcategories of Serious Faults?
- Serious
- Serious Priority
- Serious Return Run
- Serious End Run
What is a Serious Priority Fault?
Given a higher priority to be removed from service
What is a Serious Return Run Fault?
The train can be run in service to its current destination
What is a Serious End Run Fault?
Has a fault with the Trailing Cab which can’t be driven in revenue
What is a Maintenance Fault?
A non-safety fault or condition that doesn’t prevent the train from entering or remaining in service
What is an Expired Fault?
A fault on a train which has been shunted and stabled but not rectified
What is the maximum timeframe to Maintenance Faults to be fixed?
90 days
Where must a driver place a Pink Copy of a Train Malfunction Message (TMM)?
In the TMM clip in the Drivers Cab of the affected Motor Carriage/Unit
What information must be given by the driver when reporting train faults (TMM)?
- TDN
- Time, Destination and Origin
- Affected Carriage Number
- Details of defective equipment
- Equipment isolated (if applicable)
When should drivers reports faults?
Immediately (When safe to do so)
What is the role of a Principal Driver?
- Man the 24 Help Desk
- Conduct driver Audits
- Assessments on new drivers and trainees
What information does the Train Controller provide to the Driver in relation to TMM’s?
- Fault Category
- Reference Number
When are Fault Warning Notices completed?
When defective safety equipment/isolated equipment affects the safe operation of the train
What are 5 examples of Defective Platform Infrastructure?
- Monitor not working
- Roller screen staying down
- Cameras not working
- Graffiti
- Vandalism
What does SPOT stand for?
Single Person Operation of Trains
What information must be given to Train Control when reporting Defective Platform Infrastructure?
- Location
- Platform number
- Up or Down end
- 3 or 6 car mark
- Screen number
- Nature of Fault
What are the platform monitor numbers?
- Top left - 1
- Top right - 2
- Bottom left - 3
- Bottom right - 4
