Faults and Incident Reporting Flashcards

1
Q

For Train Malfunctions Metro’s fleet operate under?

A

Fault Management Procedure (FMP)

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2
Q

Who are faults reported to?

A
  • Train Control at Metrol via DTRS
  • A Train Malfunction Message (TMM) must be completed
  • TC will give the driver a Fault Category and Fault Reference Number
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3
Q

Defective Platform Infrastructure should be reported to?

A

Verbal report to Train Control at Metrol

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4
Q

Is Graffiti/Vandalism on Platform Infrastructure a defect?

A

Yes

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5
Q

What are the 4 elements of the Fault Management Procedure?

A
  • Train Malfunction Message (TMM) Book
  • Fault Warning Notice
  • Fault Warning Notice Reduce Speed Stickers
  • Serviceable Criteria Book
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6
Q

What are the 4 types of Fault Categories?

A
  • Critical Fault
  • Serious Fault
  • Maintenance Fault
  • Remarshalled Fault
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7
Q

What is a Critical Fault?

A

Where train integrity level and/or safety equipment is not functioning

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8
Q

Can trains with Critical Faults run revenue services?

A

No, although they may run to maintenance facilities in non-revenue

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9
Q

What is a Serious Fault?

A

Where integrity and safety isn’t affected but Fault needs to be fixed ASAP

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10
Q

What happens when a train with a Serious Fault shunts and stables?

A

It expires (means is upgraded to a Critical Fault)

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11
Q

What are the 4 subcategories of Serious Faults?

A
  • Serious
  • Serious Priority
  • Serious Return Run
  • Serious End Run
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12
Q

What is a Serious Priority Fault?

A

Given a higher priority to be removed from service

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13
Q

What is a Serious Return Run Fault?

A

The train can be run in service to its current destination

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14
Q

What is a Serious End Run Fault?

A

Has a fault with the Trailing Cab which can’t be driven in revenue

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15
Q

What is a Maintenance Fault?

A

A non-safety fault or condition that doesn’t prevent the train from entering or remaining in service

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16
Q

What is an Expired Fault?

A

A fault on a train which has been shunted and stabled but not rectified

17
Q

What is the maximum timeframe to Maintenance Faults to be fixed?

A

90 days

18
Q

Where must a driver place a Pink Copy of a Train Malfunction Message (TMM)?

A

In the TMM clip in the Drivers Cab of the affected Motor Carriage/Unit

19
Q

What information must be given by the driver when reporting train faults (TMM)?

A
  • TDN
  • Time, Destination and Origin
  • Affected Carriage Number
  • Details of defective equipment
  • Equipment isolated (if applicable)
20
Q

When should drivers reports faults?

A

Immediately (When safe to do so)

21
Q

What is the role of a Principal Driver?

A
  • Man the 24 Help Desk
  • Conduct driver Audits
  • Assessments on new drivers and trainees
22
Q

What information does the Train Controller provide to the Driver in relation to TMM’s?

A
  • Fault Category
  • Reference Number
23
Q

When are Fault Warning Notices completed?

A

When defective safety equipment/isolated equipment affects the safe operation of the train

24
Q

What are 5 examples of Defective Platform Infrastructure?

A
  • Monitor not working
  • Roller screen staying down
  • Cameras not working
  • Graffiti
  • Vandalism
25
Q

What does SPOT stand for?

A

Single Person Operation of Trains

26
Q

What information must be given to Train Control when reporting Defective Platform Infrastructure?

A
  • Location
  • Platform number
  • Up or Down end
  • 3 or 6 car mark
  • Screen number
  • Nature of Fault
27
Q

What are the platform monitor numbers?

A
  • Top left - 1
  • Top right - 2
  • Bottom left - 3
  • Bottom right - 4