Implement Best Practice Documentation Flashcards
lesson 20A
1
Q
A
Defining help-desk categories in the osTicket ticketing system.
2
Q
A
Lansweeper inventory management software.
3
Q
A
CompTIA A+ Study Guide (60 decks)
- Installing motherboards and connectors
- Legacy cable Types
- Installing System Devices
- Install and Configure CPUs
- Apply Troubleshooting Methodology
- Configure BIOS/UEFI
- Troubleshoot Power and Disk Issues
- Troubleshoot System and Display Issues
- Comparing Local Networking Hardware
- Compare Networking Hardware
- Explain Network Cable Types
- Compare Wireless Networking Types
- Configuring Network Addressing & Internet Connections
- I.T. Images
- Use Basic TCP/IP Concepts
- Compare Protocols and Ports
- Compare Network Configuration Concepts
- Supporting Network ServiceSummarize Services Provided by Networked Hosts
- Compare Internet and Embedded Appliances
- Troubleshoot Networks
- Summarize Client-Side Virtualization
- Summarize Cloud Concepts
- Set Up Mobile Devices and Peripherals
- Configure Mobile Device Apps
- Install n Configure Laptop Hardware
- Troubleshoot Mobile Device Issues
- Deploy Printer and Multifunction Devices
- Configure Windows User Settings
- Use Performance and Troubleshooting Tools
- Use Command-line Tools
- Explain OS Types
- Compare Windows Editions
- Perform OS Installations and Upgrades
- Install and Configure Applications
- Troubleshoot Windows OS Problems
- Manage Windows Networking
- Troubleshoot Windows Networking
- Configure Windows Security Settings
- Manage Windows Shares
- Identify Features of Linux
- Identify Features of macOS
- Explain Attacks, Threats, and Vulnerabilities
- Compare Wireless Security Protocols
- Configure SOHO Router Security
- Summarize Security Measures
- Configure Workstation Security
- Configure Browser Security
- Troubleshoot Workstation Security Issues
- Configure Mobile OS Security
- Troubleshoot Mobile OS and App Software
- Troubleshoot Mobile OS and App Security
- Use Remote Access Technologies
- Implement Backup and Recovery
- Explain Data Handling Best Practices
- Identify Basics of Scripting
- Implement Best Practice Documentation
- Use Proper Communication Techniques
- Use Common Safety and Environmental Procedures
- Replace Print Device Consumbables
- Troubleshoot Print Device Issues
