IIN Mod 10 - Confront Your Biases and Recognize Differences

Question 1

__ __ involves openly exploring the values, beliefs, and experiences of a person as a result of the social and cultural factors they’ve been dealt in their life.

Answer 1

cultural sensitivity

Question 2

In relation to cultural sensitivity, it’s important a coach….

Answer 2

1. to recognize and confront your own biases
2. be sensitive to cultural influences & experiences
3. acknowledge your clients’ differences (even if it means asking difficult ?s)

Question 3

Cultural differences in values that can come up include:

Answer 3

• individualism vs collectivism
• risk taking vs playing it safe
• short term vs long term gratification
• ambition vs pleasure
  -authority vs submission
  -direct vs indirect communication style

Question 4

In addition to cultural differences and biases, it’s important to be mindful of how a client’s race, ethnicity, gender, age, and sexual orientation might play into their:

Answer 4

• beliefs
  -values
• behaviors
  -worldview
  -life experiences

Question 5

7 tips for becoming a culturally competent coach

Answer 5

1. meet clients where they are
2. ask ?s (curiosity)
3. help clients connect the dots
4. empathize w/ clients
5. approp tailor your coaching strategy
6. find balance b/w championing & validating
7. ask for feeback

Question 6

There are three primary coaching applications in healthcare:

Answer 6

1. Leadership coaching
2. Coaching for healthcare providers
3. Direct coaching with patients

Question 7

Health and wellness coaches can support medical networks by:

Answer 7

1. work w/ patients & physicians to prevent or treat chronic illness by supporting sustainable change in health or lifestyle behaviors
2. support doctors or nurses to encourage patients to adhere to and stay accountable to their medical regimes and treatment protocols

Question 8

Health Coaches are employed in various healthcare settings, including:

Answer 8

 Hospitals
 Dr office or clinics
 Employee benefits companies
 Employee wellness programs
 Disease-management programs
 Insurance programs
 Veterans administrations
 Wellness centers

Question 9

In a healthcare setting, it is critical that Health Coaches work within their scope of practice by helping clients:

Answer 9

• inspire a positive outlook + create a wellness vision
• create action steps around lifestyle habits that support treatment plan
• stay accountable to their treatment plan
• provide support
• bolster their strengths, resources, motivation, self-efficacy, and resiliency

Question 10

A Health Coach who works for a healthcare provider must:

Answer 10

• Adhere to HIPAA guidelines
• Abide by all company disclaimers, waivers, and agreements
• Use and follow informed consent documents
• Follow all guidelines and protocols regarding electronic medical records and client notes

Question 11

Health Insurance Portability and Accountability Act of 1996 (HIPAA):

Answer 11

• Provides privacy standards
• Protects confidentiality and security of healthcare information
• Helps the healthcare industry control administrative costs
• Provides a means for people to access health records
• Provides more control over how health info is used