HR II Flashcards
What is performance management?
Performance management is a system used by organizations to track, evaluate, and improve employee performance.
Aspects that help in performance management
- Setting Goals: helps employees understand their responsibilities and align their efforts with the organization’s goals.
- Providing Feedback: regular feedback helps employees understand their strengths and weaknesses and identify areas for improvement.
- Developing Skills: encourages employees to develop their skills and capabilities, improving their overall performance.
- Recognizing Achievements: recognizing and rewarding achievements motivates employees and fosters a positive work environment.
Importance of performance management
- Improved Productivity: clear goals and regular feedback help employees focus their efforts and increase productivity.
- Enhanced Employee Engagement: feeling valued and supported through performance management contributes to employee engagement and motivation.
- Stronger Company Culture: creating a culture of accountability, development, and recognition.
- Alignment with Organizational Goals: helps ensure that individual goals and actions align with the overall strategic goals of the company.
Challenges in performance management
- Subjectivity and Bias: performance evaluations can be influenced by personal opinions and biases, leading to unfair assessments.
- Lack of Clear Goals and Standards: without clear goals and performance standards, employees may not understand what is expected of them.
- Resistance to Feedback: employees may resist feedback, especially if it is perceived as negative or unhelpful.
- Time Constraints: managers may struggle to find the time to conduct regular performance reviews and provide constructive feedback.
What is the performance management cycle?
The cycle runs on a year-long timeline with frequent check-ins.
Main stages:
1. Planning
2. Monitoring
3. Reviewing
4. Rewarding
What is the planning stage?
Management team meets and decides the organization’s goals and objectives for the year through a strategy for the business.
- Then, with each employee, you must make a strategic plan for the year.
- The employee who understands why they are being set specific goals and tasks is more likely to be invested in succeeding at them.
SMART method:
1. Specific
2. Measurable
3. Achievable
4. Relevant
5. Time-bound
What is the monitoring stage?
Key function of in achieving the goals set out in the planning.
- It’s advice that management meets with employees once a month to check in on progress, offer help if needed, assist in solving any problems that might have arisen, and adjust goals, if necessary.
- Breaking the goal down into monthly subgoals can smooth the process, giving the employee a more manageable task.
What is the reviewing stage?
Is a chance for management and employees to evaluate both the result and the process itself.
- The employee can present their perspective on how well they did during the year and receive feedback from the management team on how well they met or exceeded their goals.
What is the rewarding stage?
- Most important for employee motivation. As well as, the ones that don’t receive a reward will lose motivation for the next year. They might lose faith in their organization, feel that their talents are not appreciated, and being searching another job.
- When management fairly rewards employees and gives them recognition for their efforts, they are ensuring that those employees will continue to work hard to achieve organization goals.
- Rewards must be merit-based.
Examples of rewards
- One to one recognition
- Team recognition
- Training
- Money bonus
- A promotion
What is work culture?
- Work culture is the beliefs, customs, and behavior of a group of people within a work environment; and it is created through the behavior of everyone working in an organization.
- Work culture is not a fixed thing and it evolves based on the behaviors of people working at an organization.
What is a positive work culture?
- Treating colleagues as friends and being interested in their wellbeing.
- Supporting colleagues and offering kindness in times of need.
- Forgiving mistakes and not assigning blame.
- Working to inspire each other.
- Finding and emphasizing meaningful aspects of the work.
- Prioritizing trust, respect, gratitude, and integrity.
How is the work culture in USA-Achievement?
- Highly goal-oriented with long work hours.
- Individualistic and highly competitive culture.
How is the work culture in China-Collectivism and Submission?
- Rigid hierarchy and value collectivism rather than individualism.
- Long hours are the norm, they are trying to move away from the 996-work culture (working 9 am to 9 pm, 6 days a week).
- Employees are expected to socialize outside of work hours, and personal and professional lives are often intertwined.
How is the work culture in Japan- Order?
- Order is highly valued, and culture tends to be cooperative, with a focus on respect and following the rules.
- Interdependence is more common than independence, and work is often done in teams.
- Employees will socialize outside of work, which often involves alcohol.
- Long work hours with fewer vacations.
