Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

My Flashcards 2025 > HPM 9.1 Employee Relations > Flashcards

HPM 9.1 Employee Relations Flashcards

1
Q
  1. CHP management administers contracts in __ of the 21 bargaining units:
    a. 2
    b. 5
    c. 7
    d. 12
A

d. 12 Chapter 1 PG 1-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
  1. Questions from the management team regarding the correct management interpretations of a contract provision may be directed to:
    a. The Officer of the Commissioner
    b. The California Association of Highway Patrolmen
    c. The Office of Employee Relations
    d. Human Resources Section
A

The Office of Employee Relations Chapter 1 PG 1-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q
  1. The Department can require an employee to utilize __ hours of Compensating Time Off (CTO), provided the Department gives the employee at least __ hours’ notice of the days the employee will be required to take CTO days.
    a. 12, 24
    b. 24, 72
    c. 72, 72
    d. 24, 24
A

d. 24, 24 Chapter 1 PG 1-7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  1. What year did the “Ralph C. Dills Act” become official?
    a. 1980
    b. 1982
    c. 1987
    d. 1990
A

c. 1987 Chapter 2 PG 2-3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
  1. Which of the following are not included in the Dills Act?
    a. Covers all civil service employees
    b. Grants specific rights to employees
    c. Provides for exclusive representation for represented employees
    d. Protects civil service employees from unfavorable legislation
A

d. Protects civil service employees from unfavorable legislation Chapter 2 PG 2-4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
  1. If there is a conflict between departmental policy and the provisions of a negotiated contract, the contract:
    a. Shall be void
    b. Shall be controlling
    c. Shall be renegotiated
    d. Shall be legislated
A

b. Shall be controlling Chapter 2 PG 2-3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
  1. The following are excluded employees, except:
    a. Managerial employees
    b. Probationary employees
    c. Confidential employees
    d. Supervisory employees
A

b. Probationary employees Chapter 2 PG 2-7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q
  1. Providing a link between employees and management, being a member of the management team, and providing feedback from employees are roles of:
    a. Managers
    b. Supervisors
    c. Association representatives
    d. Arbitration specialists
A

b. Supervisors Chapter 3 PG 3-6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
  1. A Staff Services Analyst (SSA) falls within which bargaining unit?
    a. 1
    b. 3
    c. 4
    d. 5
A

a. 1 Chapter 4 PG 4-3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
  1. May a state vehicle be used for transportation by employees or representatives while participating in representational or employee organization business?
    a. Yes
    b. Yes, up to 100 miles round trip
    c. No
    d. No, unless with commander’s approval
A

c. No Chapter 5 Pg 5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
  1. Which of the following are NOT true?
    a. Union stewards shall be permitted use of copiers for union representational purposes
    b. Use of reproduction equipment shall be reasonable and occasional
    c. Use of reproduction equipment shall not result in additional costs to the state
    d. Use of reproduction shall be with commander’s approval
A

d. Use of reproduction shall be with commander’s approval Chapter 5 PG 5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q
  1. Which of the following is NOT true?
    a. Use of departmental audio-visual equipment by employee organization representatives shall be permitted
    b. A request to use A/V equipment must be made in advance
    c. Use of A/V equipment is subject to commanders consent
A

a. Use of departmental audio-visual equipment by employee organization representatives shall be permitted Chapter 5 PG 5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q
  1. Union stewards may be permitted, with commander’s consent, reasonable and occasional use of fax machines for union representational purposes provided that such use does not result in additional cost to the state, nor interfere with state operations.
    a. True
    b. False
A

b. False Chapter 5 PG 5-6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q
  1. The union shall be permitted incidental and minimal use of state electronic communications systems (email) for communication of union activities as the Department permits for other non-business purposes. Use of these devices is not considered private or secure information and is subject to being monitored by the Department.
    a. True
    b. False
A

a. True Chapter 5 PG 5-6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q
  1. Use of state equipment or the time used for union stewardship shall be subject to prior notification and approval by the employee’s immediate supervisor.
    a. True
    b. False
A

a. True Chapter 5 PG 5-6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
  1. May an employee conduct association business during the work day?
    a. Yes
    b. Yes, but only during their “own time” (breaks, lunch, etc)
    c. No
A

b. Yes, but only during their “own time” (breaks, lunch, etc) Chapter 5 PG 5-4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
  1. Per policy, may an employee’s mail box (pigeon hole) be used for the distribution of employee organization literature?
    a. Yes
    b. No
A

a. Yes Chapter 5 PG-5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
  1. Upon request, an employee representative shall have access, without cost, to state telephones for conducting employee relations business provided the use does not result in toll charges, interfere with the operation of the facility or office, and is approved by the Area Commander.
    a. True
    b. False
A

b. False Chapter 5 PG 5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
  1. May an employee utilize the state’s and Department’s internal mail systems for distribution of employee organization business?
    a. Yes
    b. Yes, with Commander’s approval
    c. No
A

c. No Chapter 5 PG 5-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q
  1. An employee’s supervisor has the authority to deny a request for state release time.
    a. True
    b. False
A

a. True Chapter 6 PG 6-4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q
  1. Employees may conduct or participate in the internal business affairs of an employee organization during assigned working hours. These activities include circulation of organizational material; solicitations for membership; campaigning in unit elections; solicitation of organizational health, welfare and insurance plans; or organizational demonstrations, social, political, or recreational events.
    a. True
    b. False
A

b. False Chapter 6 PG 6-4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q
  1. State release time shall not be authorized for an employee to leave the work site to meet with an organization representative on a representational matter. If the employee requests to meet with the representative off-site, state release time is not to be granted.
    a. True
    b. False
A

a. True Chapter 6 PG 6-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q
  1. Transportation expenses are not authorized for representation activities nor employee organization business.
    a. True
    b. False
A

a. True Chapter 6 PG 6-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q
  1. Time spent by employee representatives on representational activities may qualify for, or result in, overtime compensation.
    a. True
    b. False
A

b. False Chapter 6 PG 6-5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q
  1. An employee who is representing themselves in a grievance or complaint does not have the right to state release time for preparation.
    a. True
    b. False
A

a. True Chapter 6 PG 6-7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q
  1. A CHP Form ___ shall be completed by all departmental employees who provide representation for employees or on behalf of a recognized employee organization.
    a. 610
    b. 834
    c. 831
    d. 415R
A

a. 610 Chapter 6 PG 6-12

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q
  1. A represented employee grievance alleges a violation of _________.
    a. The contract
    b. The policy or procedure
A

a. The contract Chapter 7 PG 7-3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q
  1. The complaint procedure for represented employees settles disputes over _______.
    a. The contract
    b. The policy or procedure
A

b. The policy or procedure Chapter 7 PG 7-3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q
  1. How many grievance/complaint levels are there?
    a. 4
    b. 5
    c. 6
    d. 7
A

b. 5 Chapter 7 PG 7-4

30
Q
  1. Who is in the best position to resolve a grievance/complaint issue?
    a. Officer
    b. Sergeant
    c. Commander
    d. Division Chief
A

b. Sergeant Chapter 7 PG 7-4

31
Q
  1. The following are elements of a grievance/complaint per HPM 9.1, Chapter 7, except:
    a. Alleged violation
    b. Statement of the problem
    c. Cause of the problem
    d. Proposed remedy
A

c. Cause of the problem Chapter 7 PG 7-7

32
Q
  1. An “Employee Grievance/Complaint” form is a CHP __:
A

a. 94 Chapter 7 PG 7-9

33
Q
  1. What is the time that a grievance/complaint must be forwarded to the respective Division and the Office of Employee Relations?
    a. 3 calendar days
    b. 3 working days
    c. 5 calendar days
    d. 5 working days
A

d. 5 working days Chapter 7 PG 7-10

34
Q
  1. Time limitations may be extended to a specific date by mutual agreement of both parties for grievance/complaints and appeal procedures.
    a. True
    b. False
A

a. True Chapter 7 PG 7-11

35
Q
  1. To appeal a grievance/complaint decision, a party may file a written petition within:
    a. 30 days
    b. 60 days
    c. 90 days
A

a. 30 days Chapter 7 PG 7-12

36
Q
  1. How long shall grievance records be retained at the affected command?
    a. 1 year
    b. 3 years
    c. 5 years
    d. Indefinitely
A

b. 3 years Chapter 7 PG 7-12

37
Q
  1. How long shall complaint records be retained at the affected command?
    a. 1 year
    b. 3 years
    c. 5 years
    d. Indefinitely
A

a. 1 year Chapter 7 PG 7-12

38
Q
  1. Which of the following is not a specialty pay position?
    a. Motorcycle
    b. K-9 officer
    c. Pilot of flight officer
    d. Investigator
A

b. K-9 officer Chapter 14 PG 14-4

39
Q
  1. Prior to removing an employee for cause from any specialty pay position, approval must be obtained from ___, through channels.
    a. Commander
    b. Chief
    c. Assistant Commissioner
    d. Commission
A

c. Assistant Commissioner Chapter 14 PG 14-4

40
Q
  1. An employee removed from a specialty pay position is entitled to an administrative hearing.
    a. True
    b. False
A

a. True Chapter 14 PG 14-4

41
Q
  1. Officer Smith is at the cap of 480 hours of CTO. He has upcoming required training where travel will be required. You overhear him talking to other officers that he is going to “get paid” for this detail including the travel. The Department has the right to:
    a. Require Officer Smith to use 24 hours of CTO.
    b. Require Officer Smith to use enough CTO to cover the anticipated amount of travel he will need for the required training.
    c. Use 8 hours of CTO.
    d. Do nothing. He gets paid.
A

b. Require Officer Smith to use enough CTO to cover the anticipated amount of travel he will need for the required training. Chapter 1 PG 1-7

42
Q
  1. Officer Smith is at the cap of 480 hours of CTO. He has volunteered to work an upcoming public affairs event where he can only earn CTO. You overhear him talking to other officers that he is going to “get paid” for this detail. The Department has the right to:
    a. Require Officer Smith to use 24 hours of CTO.
    b. Require Officer Smith to use enough CTO to cover the anticipated amount of travel he will need for the required training.
    c. Use 8 hours of CTO.
    d. Do nothing. He gets paid.
A

a. Require Officer Smith to use 24 hours of CTO. Chapter 1 PG 1-7

43
Q
  1. If there is a conflict between departmental policy and the provisions of a negotiated contract, the contract shall be controlling.
    a. Sometimes
    b. True
    c. False
    d. Possibly
A

b. True

44
Q
  1. You are a Sergeant at an Area Office. The union representative for the officers asks you to have a quick meeting at briefing to talk about union matters. You should advise the representative:
    a. Employees shall not conduct or participate in employee organization business activities during assigned work hours.
    b. Employees should not conduct or participate in employee organization business activities during assigned work hours.
    c. Briefings are not considered work hours and it would be okay.
    d. Employees have a right to have meetings about union matters during work hours as long as it doesn’t interfere with priority calls for service.
A

a. Employees shall not conduct or participate in employee organization business activities during assigned work hours. Chapter 5 PG 5-4

45
Q
  1. You are a Sergeant at an area office. The union representative for the officers asks you if it would be okay to use departmental e-mail to send out a notice of an upcoming union meeting.
    Per HPM 9.1, chapter 5, page 6:

a. The union shall not be permitted incidental or minimal use of state electronic communications systems for communication of union activities as the Department permits for other non-business purposes. Use of these devices is considered private and secure information and is not subject to being monitored by the Department.
b. Use of electronic communications systems by union representatives is only allowed with Commanders approval.
c. The union shall be permitted incidental and minimal use of state electronic communications systems for communication of union activities as the Department permits for other non-business purposes. Use of these devices is not considered private or secure information and is subject to being monitored by the Department.

A

c. The union shall be permitted incidental and minimal use of state electronic communications systems for communication of union activities as the Department permits for other non-business purposes. Use of these devices is not considered private or secure information and is subject to being monitored by the Department. Chapter 5 PG 5-6

46
Q
  1. A represented employee grievance alleges a violation of:
    a. Policy
    b. The contract
    c. The Public Safety Officers Procedural Bill of Rights
    d. Area Standard Operating Procedure
A

b. The contract

47
Q
  1. Officer Jones approaches you in the Sergeants’ office. He has an issue with a departmental policy. You get in a confidential discussion with him. This level of the complaint procedure is called:
    a. Informal Level
    b. Level 1
    c. Meet and Confer
    d. Level 2
A

a. Informal Level Chapter 7 PG 7-4

48
Q
  1. You are the afternoon field Sergeant doing briefing. An officer asks to speak with you after briefing regarding a contract issue. You advise him that you would like to discuss the issue with all the officers present so we can all learn something from the question. The officer advises you he would like to keep it private. All employees:
    a. Should be present to all learn from the question
    b. Have the right to be present
    c. Sometimes have the right to confidentiality
    d. Have the right to confidentiality during the grievance/complaint process
A

d. Have the right to confidentiality during the grievance/complaint process

49
Q
  1. A grievance or complaint should/shall be filed on either a CHP 94, Employee Grievance/Complaint, a STD 630, Employee Contract Grievance; or union equivalent.
    a. Shall
    b. Should
    c. May
    d. Can
A

b. Should Chapter 7 PG 7-9

50
Q
  1. Currently, only the four are considered specialty pay positions:
    a. Motorcycle assignments, Pilot or flight officer positions, Bilingual positions, Investigator positions
    b. Motorcycle assignments, Pilot positions, Bilingual positions, Canine positions
    c. Motorcycle assignments, Officer in Charge, Canine positions, Investigator positions
A

a. Motorcycle assignments, Pilot or flight officer positions, Bilingual positions, Investigator positions

51
Q
  1. Which of the following may existing employee organization bulletin boards, be used for?
    a. Notices and results of any official organization or committee meeting.
    b. Notices of organizational recreation and social events.
    c. Items that include messages that are libelous, politically partisan in nature.
    d. A and B
    e. None of the above
A

d. A and B

52
Q
  1. Per the Memorandum of Understanding, a __________________ is a dispute of one or more employees, or a dispute between the State and the CAHP involving the interpretation, application, or enforcement of the express terms of the agreement. And a ______________ is a dispute of one or more employees or a dispute between the CAHP and the Department involving the application or interpretation of an existing written rule or policy.
    a. Informal Dispute Resolution/Grievance
    b. Complaint/ Grievance
    c. Grievance/ Complaint
    d. Complaint/ Informal Dispute Resolution
A

c. Grievance/ Complaint

53
Q
  1. According to the MOU, what types of disputes can use the arbitration procedure to obtain a resolution?
    a. Complaints
    b. Grievances
    c. Informal dispute resolution
    d. A and B
A

b. Grievances

54
Q
  1. An informal discussion between an employee and subordinate for a grievance (MOU BU-5) must occur within _____ of the event or circumstances occasioning the grievance.
    a. 10 calendar days
    b. 14 calendar days
    c. 30calendar days
    d. 21 calendar days
A

c. 30calendar days

55
Q
  1. Who is responsible for seeing that the employee relations policies of the California Highway Patrol are properly administered?
    a. Executive Management
    b. Supervisors
    c. Managers and supervisors
    d. Commissioner of the California Highway Patrol
A

c. Managers and supervisors

56
Q
  1. Under the Dills Act, represented employees do not have the right to be represented regarding wages, hours, and other terms and conditions of employment.
    a. True
    b. False
A

b. False

57
Q
  1. Excluded Employees’ Bill of Rights. Under this statute, _____________ employees have the right to be represented regarding all matters related to employment conditions and supervisory employer-employee relations.
    a. managerial
    b. excluded
    c. supervisory
    d. departmental
A

b. excluded

58
Q
  1. As the on-duty supervisor, you are approached by the Area Rep who asks you if it is OK for him to send a FAX on the area office facsimile machine. He tells you that the FAX is regarding official CAHP association business. What do you tell him?
    a. The use of the area FAX machine is permitted for official association business per the Ralph C. Dills Act provided the FAX is sent outside the employee’s work hours.
    b. No, policy contained in HPM 9.1 states that FAX machines may only be used to receive facsimiles that involve official CAHP association business.
    c. No, the use of FAX machines to either transmit or receive employee organization business is prohibited.
    d. The FAX machine may be used for employee organization business
A

d. The FAX machine may be used for employee organization business

59
Q
  1. An employee approaches you, the on-duty supervisor and tells you that she wants to use work time to present a discrimination complaint to her EEO counselor. The employee states that she will probably need about 3 hours to present her complaint. What does policy dictate in this situation?
    a. The employee is allowed to use a reasonable amount of work time to present her complaint; however, “reasonable” is normally defined as a maximum of two hours. You would, therefore, advise the employee that she is limited to two hours of work time unless there are extenuating circumstances.
    b. According to policy contained in HPM 10.12, employees may not use work time to meet with EEO counselors unless prior approval has been obtained through channels with the office of Employee Relations.
    c. You must allow the meeting on work time, without delay, consistent with the immediate needs of the Command. The three hours requested (or up to four hours) is considered reasonable.
    d. The use of work time for the purpose of presenting a discrimination complaint to an EEO counselor is at the discretion of the employee’s supervisor unless the employee is a member of a collective bargaining unit, in which case the employee’s MOU is controlling.
A

c. You must allow the meeting on work time, without delay, consistent with the immediate needs of the Command. The three hours requested (or up to four hours) is considered reasonable.

60
Q
  1. The Area Rep. asks you, the shift sergeant, for permission to use a patrol car to attend to representational matters in another Area. What does policy, contained in HPM 9.1, Chapter 5, dictate?
    a. An Area Rep. may use a state vehicle on state release time to attend to representational matters or other employee organization business with permission from the employee’s supervisor, consistent with the immediate needs of the command.
    b. An Area Rep. may use a state vehicle on state release time to attend to representational matters or other employee organization business with permission from the employee’s commander, consistent with the immediate needs of the command.
    c. State vehicles shall not be used for transportation by employees or employee organization representatives while participating in representational or employee organization business
    d. State vehicles may be used for transportation by employees or employee organization representatives while participating in representational or employee organization business. Such use shall be at the discretion of the Area commander.
A

c. State vehicles shall not be used for transportation by employees or employee organization representatives while participating in representational or employee organization business

61
Q
  1. The Commissioner’s philosophy is that commanders establish and maintain _______ lines of open communication with employees and employee representatives.

a. Constant
b. Passive
c. Positive
d. No

A

c. Positive

62
Q
  1. The California Highway Patrol management administers contracts in _____ of the 21 bargaining units and shall apply and enforce the terms of these contracts.

a. 5
b. 7
c. 10
d. 12

A

d. 12

63
Q
  1. Which of the following is not a Basic Element of the Dills Act?

a. Covers all civil service employees.
b. Does not Grants specific rights only to represented employees.
c. Provides for exclusive representation for represented employees.
d. Defines unfair labor practices by management and exclusive representatives.

A

b. Does not Grants specific rights only to represented employees.

64
Q
  1. The following best describes which labor rule - Established the right of a bargaining unit employee to be assisted by a union representative at an investigatory interview to which the employee has been summoned by management, when the employee reasonably believes disciplinary action may result from the interview.

a. Dills Act
b. People Vs. O’Brien
c. Below 100
d. Weingarten

A

d. Weingarten

65
Q
  1. As defined by the Dills Act a Managerial Employee, Confidential Employee and a Supervisory Employee are examples of ___________ Employees.

a. Excluded
b. Protected
c. Vested
d. Good

A

a. Excluded

66
Q
  1. Which of the following does not describe a role of a Supervisor?

a. Be a link between employees and management.
b. Be a member of the management team
c. Reward those employees you are friends with
d. Providing feedback from employees

A

c. Reward those employees you are friends with

67
Q
  1. Grievance records shall be retained at the affected command for a period
    of _____ year(s) following the date of the final action.

a. 1
b. 2
c. 3
d. 5

A

c. 3

68
Q
  1. Complaint records shall be retained in the affected command for a period
    of one year(s) following the date of the final action.

a. 1
b. 2
c. 3
d. 5

A

a. 1

69
Q
  1. Headquarters Central Files shall retain grievance records for a period of
    _____ years following the date of the final action, and complaint records for a
    period of _____ years following the date of the final action.a. 3, 5
    b. 2, 3
    c. 5, 3
    d. 6, 6
A

c. 5, 3

70
Q
  1. ________ practices are those actions or inactions by the employer or exclusive representatives which violate the rights guaranteed by the Dills Act.

a. Normal
b. Unfair
c. Safe
d. Granted

A

b. Unfair

71
Q
A

My Flashcards 2025 (44 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions