100.86 Risk Management

Question 1

31. Complaint of pain and/or visible injury shall be considered an injury for reporting purposes. This would include Electronic Control Device (ECD) deployments where the only injury is probe/puncture marks or incidents where mere redness or indentations are the only injury associated with the proper application of handcuffs.
    a. True
    b. False

Answer 1

b. False

Question 2

37. All in-custody/arrest-related deaths shall be reported to the Office of Risk Management (ORM) within ___ calendar days from the date of incident.
    a. 1
    b. 3
    c. 5
    d. 7
    e. 10

Answer 2

d. 7

Question 3

49. When malicious damage to a state vehicle is sustained by the acts of persons in-custody, are a CHP 208 and STD 270 required?
    a. No. A CHP 555 is required.
    b. No. A CHP 268 is required.
    c. No. A CHP 221 is required.

Answer 3

c. No. A CHP 221 is required.

Question 4

4. The ORM, Risk Management Unit, reports to a chief (commander) and is comprised of a lieutenant, an Analysis Unit, and a Claims Support Unit.
   a. True
   b. False

Answer 4

b. False - Reports to a Captain

Question 5

29. Use of Force (UOF) incidents which do not result in injury to a civilian shall be documented on a CHP 275 and a CHP 268.
    a. True
    b. False

Answer 5

b. False - 268 is not required

Question 6

35. A CHP 275 shall be completed when any control hold is used to overcome physical resistance from an uncooperative subject.
    a. True
    b. False

Answer 6

a. True

Question 7

27. All materials/documents marked Preserved for Nonthreshold PCL Incidents shall be retained on a ___-year litigation hold.
    a. 3
    b. 5
    c. 7
    d. 10

Answer 7

b. 5

Question 8

30. All UOF incidents which result in injury to a civilian shall be documented on a CHP 275 and accompanied by a CHP 268.
    a. True
    b. False

Answer 8

a. True

Question 9

18. A Threshold Incident, as defined in Chapter 1, Risk Management Response Protocol, paragraph 4., of this manual, requires immediate notification to the Emergency Notification and Tactical Alert Center (ENTAC). A completed CHP 268 shall be transmitted by Area to the appropriate Division within ___ calendar days of the date of the incident.
    a. 1
    b. 3
    c. 5
    d. 7

Answer 9

d. 7

Question 10

61. There is no liability attached to nonuniformed employees because of an act or omission during the course and scope of their employment with the Department.
    a. True
    b. False

Answer 10

B. False

Question 11

22. As soon as practical after an incident, a supervisor with direct knowledge of the incident shall complete a chronological summary of the incident and submit the report through proper channels to ORM.
    a. True
    b. False

Answer 11

a. True

Question 12

11. Examples of nonthreshold incidents are:
    a. Any incident involving a patrol vehicle collision which results in an “other visible” and/or “complaint-of-pain” injury to a party or parties, other than a member of the Department.
    b. Any incident involving the use of force by a member of the Department which results in an other visible and/or complaint-of-pain injury to a suspect or bystander.
    c. Any incident involving an other visible and/or complaint-of-pain injury from the use of handcuffs/
    d. When high-risk or felony stop procedures are used and the suspect(s) is/are later found to be an innocent party.
    e. An incident where a civilian slips and falls in the front lobby of an Area office and sustains an injury.
    f. When an innocent party’s vehicle runs over a spike strip.
    g. Any incident when there is damage caused by the push-bumper removal of a vehicle or equipment from the roadway.
    h. All of the above

Answer 12

h. All of the above

Question 13

9. For the purposes of this manual, a “serious” injury is defined as serious impairment of physical condition, including, but not limited to, the following: loss of consciousness, concussion, bone fracture, protracted loss or impairment of function of any bodily member or organ, a wound requiring extensive suturing, and serious disfigurement.
   a. True
   b. False

Answer 13

a. True

Question 14

55. When an individual claims to have suffered a loss of $___ or less, they shall be provided a CHP 287. A field supervisor ___ carry this form with them in order to expedite the claim process.
    a. _________/ Should, shall, may, must

Answer 14

a. 1,000 / Should

Question 15

57. When an employee(s) from only one command is involved in a pursuit, regardless of whether or not the pursuit travels outside of the command’s geographical boundaries, it is considered a Single Command Pursuit.
    a. True
    b. False

Answer 15

a. True

Question 16

40. For any incident involving a state vehicle being driven by a state driver which results in injury or property damage, whether on or off highway, a CHP 208, Collision Prevention Report, STD. 270, Vehicle Accident Report, and CHP 555, Traffic Collision Report, are required.
    a. True
    b. False

Answer 16

a. True

Question 17

52. The CHP 208 shall be completed by the Area and routed to the appropriate Division office within ___ calendar days. Preliminary CHP 208 reports shall not be routed.
    a. 3
    b. 5
    c. 7
    d. 10

Answer 17

C. 7

Question 18

43. For any incident involving legal intervention which meets the definition of a collision in accordance with Highway Patrol Manual (HPM) 110.5, Collision Investigation Manual, Chapter 2, Definitions and Classifications of Collisions, a CHP 208, STD. 270, and CHP 555 shall be completed.
    a. True
    b. False

Answer 18

a. True

Question 19

23. In the event more than one departmental employee is directly involved in an incident which could give rise to civil liability, a report shall be completed for each employee. All employees shall be listed on each CHP 268 as “Involved” or “Witness” based upon their role in the incident.
    a. True
    b. False

Answer 19

b. False- Only 1 report shall be completed

Question 20

58. If an officer is involved in a pursuit outside the geographical boundaries of their home command, the involved officers’ home command is responsible for creating the report for the pursuit.
    a. True
    b. False

Answer 20

a. True

Question 21

17. The CHP 268 is an attorney-client privileged document utilized for the purpose of relaying sensitive information to the Office of Legal Affairs (OLA).
    a. True
    b. False

Answer 21

a. True

Question 22

39. For reporting purposes, custody is defined as any point in time when a person’s freedom of movement has been denied by law enforcement. This would include the following:

(1) During the process of arrest (e.g., issuance of a citation, high-risk and/or felony enforcement stops, lawful detention).
(2) Death of a person while attempting to elude police (does not include the death of an uninvolved third party out of a pursuit).
(3) In-custody arrest being transported to or from law enforcement facilities.

a. True
b. False

Answer 22

a. True

Question 23

64. Employees should not place motorists, passengers, or pedestrians in a position of foreseeable danger from either traffic or other potentially hazardous factors after contact has been made.
    a. True
    b. False

Answer 23

b. False - Shall not

Question 24

42. For anytime unreported damage to a state vehicle is discovered, the last driver of the state vehicle ___ be documented as the party responsible for the damage. A CHP 208 and STD. 270 are required. A CHP 555 is required if deemed appropriate by the Area commander.
    a. Should
    b. Shall
    c. May
    d. Must

Answer 24

b. Shall

Question 25

44. When during the course of a pursuit, the suspect vehicle is involved in a collision and damage and/or injuries are confined to the pursued vehicle and suspect, a CHP 208, STD. 270, and CHP 555 are required.
    a. True
    b. False

Answer 25

b. False - No chp208, std 270.

Question 26

46. A collision with a bird that moves unexpectedly into the vehicle’s path and cannot be avoided, if the injury is confined to the bird, is a CHP 208 and STD 270 required?
    a. Yes
    b. No

Answer 26

b. No

Question 27

56. A CHP 268 ___ be completed as soon as possible in response to the submission of a CHP 287.
    a. Should
    b. Shall
    c. May
    d. Must

Answer 27

b. Shall

Question 28

20. Notification to ENTAC is not required for a Nonthreshold PCL Incident.
    a. True
    b. False

Answer 28

a. True

Question 29

62. The mere provision of police service to the general public cannot be construed as the type of conduct which establishes a special relationship.
    a. True
    b. False

Answer 29

a. True

Question 30

7. Threshold Incidents are defined as those incidents which have a high probability of resulting in the Department or State of California as a plaintiff in a civil lawsuit.
   a. True
   b. False

Answer 30

b. False

Question 31

24. The supervisor should complete the Supervisory Review, including any perceived policy and/or law violations and whether the supervisor believes the employee(s) acted within departmental policy.
    a. True
    b. False

Answer 31

b. False- Shall complete

Question 32

45. Hail, wind, and sand storm damage require a CHP 208, STD. 270.
    a. True
    b. False

Answer 32

b. False

Question 33

26. All materials/documents marked Preserved for Threshold Incidents shall be retained on a ___-year litigation hold.
    a. 3
    b. 5
    c. 7
    d. 10

Answer 33

d. 10

Question 34

10. Examples of threshold incidents are:
    a. Any incident in which a member of the Department is seriously injured or killed during the performance of their duties.
    b. Any incident involving departmental personnel which results in serious injury, hospitalization, or death to a member of the public.
    c. When a member of the Department intentionally or by accident discharges a firearm at a person, whether on- or off-duty, and whether or not an individual is struck.
    d. Any sensitive or complex internal investigation when the liability appears to be that of the Department.
    e. All of the above

Answer 34

e. All of the above

Question 35

5. One of ORM’s responsibilities is acting as a liaison with the Attorney General’s office on risk issues.
   a. True
   b. False

Answer 35

a. True

Question 36

51. An STD. 270 shall be completed by Area and a copy routed to the appropriate Division within ___ calendar days.
    a. 2
    b. 3
    c. 5
    d. 7

Answer 36

d.7

Question 37

38. Reporting shall be conducted utilizing the ___, Death In Custody Reporting Form.
    a. CHP 713
    b. STD 731
    c. BCIA 713
    d. BCIA 731

Answer 37

c. BCIA 713

Question 38

21. In those instances when a CHP 268 cannot be completed within the required timeframe(s), a preliminary report shall be created.
    a. True
    b. False

Answer 38

a. True

Question 39

65. All nonuniformed employees handling 911 or other emergency calls shall remain on the line with members of the public until the call has been successfully transferred to the appropriate allied agency, departmental communications center, or other departmental personnel.
    a. True
    b. False

Answer 39

a. True

Question 40

33. The CHP 275 shall be completed as soon as practical after an incident by a supervisor with direct knowledge of the incident, for any incident in which a peace officer utilizes force to overcome physical resistance from an uncooperative civilian.
    a. True
    b. False

Answer 40

a. True

Question 41

28. When an incident causes a civilians’ complaint investigation to be conducted, it shall be conducted in accordance with HPM 10.4, Citizens’ Complaint Investigations. If it is known that a civilians’ complaint was filed when completing the CHP 268, the fact should be noted under the “Area Commander Review” section. Copies of the CHP 268 ___ not be included in the complaint investigation report.
    a. Should
    b. Shall
    c. May
    d. Must

Answer 41

b. Shall

Question 42

66. Any uniformed employees establishing a special relationship as defined in this manual shall remain at the scene until one or more of the following occurs:
    (1) They are properly relieved by a departmental employee.
    (2) They have relinquished the scene management responsibilities to an on-scene representative of the governmental agency having primary responsibility for the incident.
    (3) They have learned of a reasonably apparent emergency requiring their immediate attention elsewhere.
    (4) They have received direction from a supervisor to assume duties elsewhere.
    (5) A peace officer’s assistance and/or protection is no longer reasonably necessary.

a. True
b. False

Answer 42

b. False - Should remain at the scene

Question 43

16. All requests for release of information involving the incident (e.g., requests under the Public Records Act) shall be coordinated with ORM.

All requests for release of information involving the incident (e.g., discovery of peace officers’ personnel records pursuant to Evidence Code Section 1045, commonly referred to as Pitchess Motions) shall be coordinated with OLA.

a. True
b. False

Answer 43

a. True

Question 44

60. A Peace Officer owes a duty of care to the public when the officer:
    (1) Places a person in peril;
    (2) Affects or increases the risk of harm to a person by specific conduct; or
    (3) Creates a special relationship by making an expressed or implied promise to undertake specific conduct on behalf of an individual and that individual detrimentally relies on that promise.

a. True
b. False

Answer 44

a. True

Question 45

13. When any doubt exists as to the necessity for a report, a CHP 268 should be completed.
    a. True
    b. False

Answer 45

a. True

Question 46

53. All claims in excess of ___ must be filed with the Department of General Services DGS.
    a. $500
    b. $950
    c. $1,000
    d. $2,500

Answer 46

c. 1,000

Question 47

19. For a threshold incident, Division shall review the CHP 268 (including changes or corrections Division requires Area to make) and submit the report to ORM within ___ calendar days from the date of receipt.
    a. 3
    b. 5
    c. 7
    d. 10

Answer 47

c. 7

Question 48

25. All individuals in the chain of review ___ document their review of the report utilizing the Routing Log contained within the CHP 268.
    a. Should
    b. Shall
    c. May
    d. Must

Answer 48

b. Shall

Question 49

1. Risk management is defined as an activity that involves the evaluation or comparison of risks and the development, selection, and implementation of control measures that change, reduce, or eliminate the probability or the consequences of a harmful action..

a. True
b. False

Answer 49

a. True

Question 50

48. There is damage caused by the push bumper during the removal of a vehicle or equipment from the roadway and the damage is limited to the contact point on the privately owned vehicle or the California Highway Patrol (CHP) vehicle. Are a CHP 208 and STD 270 required?
    a. Yes
    b. No

Answer 50

b. No

Question 51

6. One of the Office of Legal Affair’s (OLA) responsibilities is ensuring procedures necessary to provide legal advice relative to incident risk are followed and that the interests of the Department are properly addressed.
   a. True
   b. False

Answer 51

a. True

Question 52

34. The discharge of a firearm by a departmental peace officer shall be reported utilizing the CHP 275, unless the subject was not struck.
    a. True
    b. False

Answer 52

b. False- whether or not the subject was struck

Question 53

63. Employees are to exercise reasonable care for others once a special relationship has been established.
    a. True
    b. False

Answer 53

a. True

Question 54

54. The GCP has delegated authority to the Department to settle and pay property damage/loss claims up to $___ per claim pursuant to GC Section 935.6. All claims which are $___ or less are processed by ORM.
    a. __________

Answer 54

a. 1,000

Question 55

50. A completed STD. 270 shall be routed to the Department of General Services (DGS), Office of Risk and Insurance Management (ORIM), within ___ hours from the time of incident.
    a. 24
    b. 48
    c. 72

Answer 55

b. 48

Question 56

59. When more than one command and/or agency is involved in the same pursuit, each involved command and/or agency is responsible for completing and reviewing only those portions of the report that applies to their involvement.
    a. True
    b. False

Answer 56

a. True

Question 57

15. Nonthreshold PCL(potential civil liability) Incidents require the appropriate preliminary or completed CHP 268 transmitted to ORM within seven calendar days; however, ENTAC notification is not required.
    a. True
    b. False

Answer 57

a. True

Question 58

12. Indentations or redness from handcuffing require a CHP 268.
    a. True
    b. False

Answer 58

b. False

Question 59

The ORM reports to the ___ and provides support services to designated and trained Risk Management Administrators (RMA) for risk-related incidents as needed.

a. Commissioner
b. Deputy Commissioner
c. Assistant Commissioner Staff
d. Assistant Commissioner Field

Answer 59

b. Deputy Commissioner

Question 60

47. A motorcycle sustains damage as a result of it falling from its kickstand. Are a CHP 208 and STD 270 required?
    a. Yes
    b. No

Answer 60

b. No

Question 61

14. Threshold Incidents require an notification within 24 hours to ORM via the Emergency Notification and Tactical Alert Center (ENTAC). The ORM will provide ENTAC with a 24-hour call out list of personnel available for notification.
    a. True
    b. False

Answer 61

b. False - Requires immediate notification

Question 62

2. ___ will establish Standard Operating Procedures for Risk Management Response Protocol for situations unique to their individual commands.
   a. Supervisors
   b. Area Commanders
   c. Division Commanders
   d. Commissioners

Answer 62

C. Division Commanders

Question 63

8. When considering a threshold incident, supervisors/managers should consider whether the incident could unfavorably reflect upon or cause embarrassment to the Department or another state agency.
   a. True
   b. False

Answer 63

a. True

Question 64

36. A CHP 275 is not required for the mere use of a departmentally approved handcuffing technique on a compliant subject.
    a. True
    b. False

Answer 64

a. True

Question 65

41. For any incident in which a state vehicle is legally parked, whether or not the state vehicle is in transport, and is struck by another vehicle, a CHP 208, STD. 270, and CHP 555 are required.
    a. True
    b. False

Answer 65

a. True

Question 66

32. A CHP 275 shall be completed when a subject attacks a peace officer and the attack results in serious or fatal injuries to the officer. When a subject discharges a firearm at a peace officer, whether the officer was struck or not.
    a. True
    b. False

Answer 66

a. True