HPM 5.1 Correspondence

Question 1

1. The original copy of all correspondence shall be signed in _______ ink.
   a. Black
   b. Blue
   c. Red
   d. Black or Blue

Answer 1

b. Blue

Question 2

2. Correspondence shall be acted upon as soon as practicable. If a response is required, all correspondence shall be due back to the office of signatory within _____ days.
   a. 5
   b. 7
   c. 10
   d. 15

Answer 2

b. 7

Question 3

3. The signature block on all correspondence shall be flush with the left margin and shall be ____ line spaces below the complimentary close of the letter.
   a. Four
   b. Three
   c. Two
   d. Whatever looks appropriate

Answer 3

a. Four

Question 4

4. Multiple paragraph correspondence shall be _____ spaced lines and _____ spaced between paragraphs.
   a. Single / Single
   b. Double / Double
   c. Double / Single
   d. Single / Double

Answer 4

d. Single / Double

Question 5

5. For regular service and certified mail, you _____ use USPS.
   a. Can
   b. May
   c. Shall
   d. Should

Answer 5

c. Shall

Question 6

File numbers shall consist of 4 elements. They are:

Answer 6

1.Location Code 2. signatory’s ID number 3. Composer (not required if the same as signatory 4. OPI

Question 7

Single paragraph letters and memorandums shall be double-spaced. T/F?

Answer 7

True

Question 8

Correspondence should be prepared with a point size of ___.

Answer 8

12