FO 4th ed Chapter 3

Question 1

What are the 5 steps to develop a training program

Answer 1

Assess needs
Establish objectives
develop program
deliver program -organize
-indentify key points
-reuse
-teachable program

Evaluate

Question 2

What are the 4 steps to the Training method

Answer 2

Preparation-Practice, check audio, check physical
Presentation-
Application-correctly and safely perform w/o input.
Evaluation-training has occurred.

Question 3

What are the 5 steps to the decision making model

Answer 3

Define problem

Generate alternative solutions
select solution
implement solution
Evaluate

Question 4

4 psychomotor skill levels and traits

Answer 4

initial–basic understanding, officer has to help
Plateau-85%, without assistance
Latency-no response for several months
mastery-easily drive, 2 or 3 alternates

Question 5

definition of Training

Answer 5

process of achieving proficency through instruction

Question 6

definition of coaching

Answer 6

method of directing, instructing, with aim to achieve goal or skill

Question 7

definition of Mentoring

Answer 7

more experienced helps less/ one on one process

Question 8

When has training occurred ?

Answer 8

when there’s an observable change in behavior

Question 9

Name the parts of the communication cycle

Answer 9

Message- text of communication
Sender
Medium- Environment: Physical and sociological
Receiver
Feedback

Question 10

Complaint

Answer 10

expression of grief, regret, pain, accusation

Question 11

conflict

Answer 11

opposition between two parties

Question 12

brainstorming involves what groups, how long and how many ideas

Answer 12

4-16,

15-25min

5 ideas