Exam 3 Part 2 Flashcards

1
Q

Repair or fix communication breakdowns

A

Receptive repair strategies

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2
Q

What tactics are used in receptive repair strategies?

A

Repeating part of the message, rephrase the message, identify message topic, confirm message to speaker, ask for elaboration, try not to ask “what” or “huh?”

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3
Q

Repair or fix communication breakdowns resulting from speech intelligibility

A

Expressive repair strategies

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4
Q

What tactics are used in expressive repair strategies?

A

Use gestures, shorter sentences, repeat message at best speech, slow speech rate, understand child’s reduced articulation/language skills

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5
Q

Is rephrasing message or verbatim repetition better?

A

Rephrasing

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6
Q

Use of repair strategy identifies _____

A

Breakdown

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7
Q

Nonspecific pair strategy disrupts the communication ___

A

Flow

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8
Q

_____ of message is not effective

A

Elaboration

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9
Q

______ of message is effetive

A

Paraphrase

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10
Q

Conversation style where they tend to not repair conversation, bluffs, speaks softly, and avoids interactions, pretends to understand and has less turn-taking

A

Passive conversation

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11
Q

Conversation style where they may blame others for misunderstanding, may be demanding, hostile, intimidating, and commands conversation

A

Aggressive conversation

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12
Q

Conversation style where they express aggression in passive ways, uses sarcasm, may be stubborn or sullen

A

Passive aggressive conversation

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13
Q

Conversation style that is ideal, takes responsibility for difficulties, considerate of conversation partner

A

Assertive conversation

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14
Q

Communication behavior that is cooperative, takes responsibility, consistent with assertive style

A

Interactive

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15
Q

Communication behavior that is passive and does not contribute to the conversation

A

Non-interactive

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16
Q

Communication behavior that acts aggressively, dominates conversation in time and topic, interrupts and/or talks over

A

Dominating

17
Q

What conversation style is ideal?

A

Assertive