Engaging Team and Stakeholders

Question 1

Decision Framing

Answer 1

set the stage
who makes decision
what values

Question 2

Decision Gradient

Answer 2

support is plotted along a continuum
In Favor
In Favor but with concerns
Mixed
Disagree but will cooperate
Veto

Question 3

Thomas Kilmann Model for Handing Conflict

Answer 3

Assertive/uncooperative: Competing (force/direct)
Passive/uncooperative: Avoid (withdraw)
Assertive/cooperative: Collaborative (problem solve)
Passive/cooperative: Smooth (accommodating)
Center: Compromise

Question 4

EQ- Personal Skills

Answer 4

Self awareness
Self regulation- prefrontal cortex (higher thinking vs amygdala (fight or flight)
Motivation

Question 5

EQ External Skills

Answer 5

Social skills

Empathy

Question 6

Personnel Assessment Tools

Answer 6

Attitudinal surveys
Specific assessment
Interview
Ability Test

Question 7

Whole Brain Thinking

Answer 7

Ned Hermann
4 Modes:
-Analytical
-Experimental (intuitive, integrating, synthesizing)
-Relationship (interpersonal, kinesthetic, emotional)
-Practical (organizational, sequential, planned)

Question 8

Social Style Modeling

Answer 8

TRACOM- determine by observing and adjusting own style
Analytical
Amiable
Driving
Expressive

Question 9

Theory of Psychological Types

Answer 9

Carl Jung

Myers Briggs Type indicator (MBTI)

Question 10

DiSC Assessment Model

Answer 10

William Malten Marsten
Task vs people focus & active vs reflective
D= Dominant (task/active)
I= Influential (people/active)
S=Steady (people/reflective)
C=Compliant (task/reflective)

Question 11

True Colors Methodology

Answer 11

Dan Lowry
Blue- emotionally driven/ seeks harmony
Gold- loyalty driven/ seeks rules and authority
Orange- short term driven/ seeks change and variety
Green- Logically driven/ seeks independent thinking

Question 12

McKinsey 7s Framework

Answer 12

Shared values in center
Strategy
Structure
Systems
Staff
Style
Skills

Question 13

Kotter’s Theory

Answer 13

8 step process for leading change
1- urgency
2- coalition
3- create vision
4- communicate vision
5- remove obstacles
6- short term wins
7- build on change
8- anchor in corporate culture

Question 14

Specialized skillsets

Answer 14

I shaped
One skill
many handoffs

Question 15

Generalized Specialists skillset

Answer 15

T shaped
Broad kills
swarm on skills
not multitasking

Question 16

Agile Value

Answer 16

measured by customer and stakeholders
deliver early
demo and feedback

Question 17

Cocomo II Method

Answer 17

Barny W Boehm
Co- Constructive
Co- Cost
Mo- Model
7 variables
people are #1 over processes at #4

Question 18

Information Radiators

Answer 18

high visibility
task boards
burn charts