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DFD 2018 SOPs For Promotion Tests > Dispatching Alarms SOP 605.03 > Flashcards

Dispatching Alarms SOP 605.03 Flashcards

1
Q

Effective date of SOP 605.03?

A

12/01/2016

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2
Q

What 4 things do these guidelines accomplish in assisting fire alarm dispatchers with?

A
  1. Receiving requests for service
  2. Dispatching fire and emergency medical incidents
  3. Entering information into the CAD system
  4. Assisting emergency responders in bringing each incident to a safe, satisfactory conclusion
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3
Q

What 2 things will the DFD ensure concerning dispatching alarms?

A
  1. That an appropriate response assignment is dispatched to all requests for assistance in fire and medical emergencies
  2. That all dispatchers are recorded properly into the department CAD system
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4
Q

What is the number of units which should always be maintained in the city for coverage?

A 
In order to cover the city for structure fires:
3 engines
2 medics
1 aerial
1 battalion chief
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5
Q

Other than enough units for a structure fire what else should be maintained to provide coverage for the city?

A

1 additional medical to help provide EMS coverage for the city

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6
Q

What will be necessary on 2nd alarm structure or brush fires?

A

Mutual Aid crews

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7
Q

On a 2nd alarm will mutual aid companies report directly to the incident?

A

If requested by the IC

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8
Q

What is the priority (in order) for fill in at empty stations by mutual aid companies?

A

1,3,6,5

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9
Q

Who will coordinate the fill in station assignments by mutual aid companies?

A

Fire alarm will coordinate these assignments with the resource officer

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10
Q

Other than mutual aid companies being used to cover the city what else may be used?

A

Off duty personnel may be needed to staff reserve apparatus

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11
Q

At a minimum what information should the dispatcher obtain concerning the call?

A

Who
What
When
Where

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12
Q

What 3 questions should the dispatcher ask the person reporting the incident?

A
  1. “Denton 911 (operator badge #) what is the address of the emergency?”
  2. “What is the phone number you are calling from?”
  3. “Okay, tell me exactly what happened?”
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13
Q

What type of dispatcher will ask key questions for medical calls?

A

A certified Emergency Medical Dispatcher (EMD)

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14
Q

What entity has established the key questions the EMD will ask during a medical call?

A

National Academy of Emergency Medical Dispatch (NAEMD)

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15
Q

What should be noted in the narrative concerning the EMD?

A

Which EMD card number is used

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16
Q

For requests for service received via E-911 what sources of information should the dispatcher compare?

A

The information given by the caller with the information on their computer screen

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17
Q

For E-911 calls what should the dispatcher do with any discrepancies found when comparing the information given by the caller with the information on their computer screen?

A

Verify any discrepancies with the caller

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18
Q

What should be done with any GIS discrepancies and “No Record Found”?

A

Submit to DENCO 911

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19
Q

What should be submitted to Denco?

A

Any GIS discrepancies

Any “No Record Found”

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20
Q

What is an important factor when dispatching fire units to calls for service?

A

Time

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21
Q

What happens to a fire every 60 seconds?

A

Doubles in size

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22
Q

How quickly does a fire double in size?

A

Every 60 seconds

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23
Q

What system captures all information entered by the Fire Alarm Dispatcher?

A

The VisionCAD system

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24
Q

What does the VisionCAD system do?

A

Captures all information entered by the Fire Alarm Dispatcher

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25
Q

What does the CAD recommend?

A

Units for dispatch

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26
Q

What should the dispatcher do with the units recommended by CAD?

A

Verify as appropriate by comparing it to the Fire run order

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27
Q

What 3 things determine the fire run order?

A

Run Zone
Box number
Fire run order

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28
Q

Are the terms Run Zone, Box Number, and Fire Run Order synonymous?

A

YES

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29
Q

What should be check for areas in the county that have no recommendation from CAD?

A

ALI-Trakker and Geo Lynx maps and location of available units

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30
Q

What 2 things should be done before dispatching by radio?

A

Push the call to the MDC via CAD

Ensure the appropriate units have been toned out

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31
Q

What must be done if CAD does not recommend the appropriate units?

A

Dispatcher must select and alert the appropriate units manually using the box number

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32
Q

What will the dispatcher use to select and alert the appropriate units manually if CAD does not recommend the appropriate units?

A

The box number

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33
Q

Once the call is dispatched what should the dispatcher enter into the narrative?

A

Any other pertinent information (i.e. Patient information, route instructions, etc)

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34
Q

What should the dispatcher be ready to do if the MDC in the unit is not working or if asked?

A

Relay pertinent information (which they would normally enter into the narrative) over the radio to responding units

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35
Q

What kind of information NEEDS to be conveyed to units by radio?

A

Any new pertinent information to the call location or patient condition

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36
Q

What should the dispatcher let responding crews know by radio if informed by the patient that they have a communicable disease?

A

“Use universal precautions”

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37
Q

On what channel should every incident be toned and broadcast?

A

On the Departments primary radio channel and any other channel(s) that might be appropriate to the incident

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38
Q

What 8 things should be broadcast, in the correct, for every incident toned?

A
  1. Station tone
  2. Type or nature of incident
  3. Location (address), including landmark (phonetics used when appropriate)
  4. Units to respond
  5. Repeat type or nature of incident
  6. Repeat address with cross street and map number
  7. Repeat responding units
  8. Radio tac channel assigned
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39
Q

How long do units assigned to respond have to either acknowledge receipt of the call or check en route?

A

1 minute from the end of the dispatch

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40
Q

What must units assigned to respond to a call have to do within 1 minute from the end of the dispatch?

A

Either acknowledge receipt of the call or check en route

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41
Q

If after 1 minute a unit (or station) has not acknowledged the receipt of a call or checked in route what should the dispatcher do?

A

Resend the station tone

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42
Q

If after 2 minutes total time the unit or station has not acknowledged receipt of the call or checked en route what should the dispatcher do?

A

Send the next-due companies

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43
Q

How long do units have to acknowledge receipt of the call or check en route before dispatch will send the next due companies?

A

2 minutes total time

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44
Q

What does the CAD narrative serve as?

A

A chronological log of events pertinent to the incident

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45
Q

For remarks recorded in CAD what should the log consist of?

A

The remark

The unit making the remark

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46
Q

What shall the dispatcher do with the call narrative at the conclusions of each incident?

A

Review the call narrative and note any discrepancy that may have occurred regarding the facts within the narrative

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47
Q

If on arrival to an incident the location is found to be different than the one dispatched what should be done in CAD?

A

Note the inconsistency in the narrative log
Change the actual incident location to reflect the real address
(It will serve better for statistical purposes)

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48
Q

What is the response assignment dependent upon?

A

The location of the incident and the type of emergency reported to fire alarm

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49
Q

Is it ever appropriate for units to pass one another?

A

NO

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50
Q

What should be done if a call comes in for a district and the unit responsible is known further from the location than a unit in another district?

A

Send the closest unit

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51
Q

What 3 locations should dispatchers be familiar with?

A

Major streets
Target hazards
Landmarks

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52
Q

By what 2 means are the status and location of all apparatus constantly monitored?

A

Through radio traffic and the status monitor

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53
Q

What is the reason for constantly monitoring the status and location of all apparatus?

A

To determine the availability of a particular unit whenever a call is received

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54
Q

What should be updated every morning at 8 and verified as up to date throughout the day?

A

Names of the officers on the Engines/Quint/Truck and the Battalion Chief

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55
Q

When should the names of the officers on the Engines/Quint/Truck and Battalion Chief be updated?

A

Every morning at 8 and verified as up to date throughout the day

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56
Q

What is a “blocker”?

A

Another fire engine that helps protect the scene and “blocks” traffic away from the scene

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57
Q

When should blockers be dispatched?

A

Any incident that is in the roadway excluding parking lots

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58
Q

Who may disregard the blocker engine?

A

The engine Captain at their discretion

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59
Q

When will T1 respond to calls?

A

In central’s district only if E1 is already on another call

Does not include Gas Leak or Automatic Alarms

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60
Q

What 2 types of calls will T1 not respond to if they occur in central’s district while E1 is already on another call?

A

Gas Leak

Automatic Alarm

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61
Q

What is the call type for an Aircraft Emergency or Plane Crash?

A

AIREMERG

PC

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62
Q

What 5 pieces of information should the dispatcher obtain for an aircraft emergency?

A
  1. Type of aircraft
  2. Direction the aircraft will be approaching from
  3. ETA
  4. Number of passengers
  5. Fuel on board
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63
Q

With what will fire alarm patch the designated channel for an aircraft emergency or plane crash if asked to do so?

A

Tower

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64
Q

What units carry air-to-air radios?

A

E3
E7
ARFF 8

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65
Q

Who will call in the aircraft emergency or plane crash?

A

The control tower

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66
Q

What will the control tower provide with the emergency?

A

The alert level

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67
Q

How many alert levels are there?

A

3

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68
Q

What is an Alert 1?

A

Inbound aircraft having minor difficulties but a safe landing is expected

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69
Q

Who should be dispatched to an Alert 1?

A

Closest engine

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70
Q

What units are recommended for an Alert 1?

A

Station 3 or 7 with ARFF personnel

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71
Q

On an alert 1 what may the engine company choose to do once at the airport?

A

Pick up ARFF 8

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72
Q

What must be done on an alert 1 if the engine company chooses to pick up ARFF 8 once at the airport?

A

Add ARFF 8 to the call log

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73
Q

If station 3 is responding to the alert 1 what will they most likely bring?

A

ARFF 3

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74
Q

What is an Alert 2?

A

An aircraft is having major difficulties and a difficult or crash landing is expected

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75
Q

What is an alert 2 response?

A 
2 Engines
2 brush trucks
2 medics
ARFF truck
BC
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76
Q

What are the recommended units for an alert 2?

A

E3/M3/ARFF 3, E7/B7, B5/M5, ARFF 8, Battalion 1

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77
Q

For an alert 2 what will E7 do to include B7?

A

Split the crew

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78
Q

For an alert 2 what will E3 do to include ARFF 3?

A

Split crew

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79
Q

Who should be paged for an alert 2?

A

/Aviation

/Fire command staff

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80
Q

What should the page to /Aviation and /Fire Command Staff for an alert 2 include?

A

Notification and final disposition

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81
Q

What is an Alert 3?

A

Indicates an aircraft has crashed?

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82
Q

What is the response for an alert 3 (crash) in an open area?

A 
2 engines
Rescue
2 brush trucks
2 medics
ARFF 8
BC
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83
Q

What is the recommended response for an alert 3 (crash) in an open area?

A

E3/M3/ARFF 3, E7/B7, B5/M5, Rescue 1, ARFF 8, Battalion 1

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84
Q

What is the response for an alert 3 (crash) into a building?

A

Big box SF plus ARFF 8

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85
Q

Who should be paged for an alert 3 (crash) into a building?

A

/Aviation

/Fire Command Staff

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86
Q

For an alert 3 what should dispatch inquire of the tower?

A

If they have notified DPS,FAA, and NTSB

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87
Q

What 3 entities need to be notified, if not by the airport tower then by dispatch, when there is an alert 3?

A

DPS
FAA
NTSB

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88
Q

What is the call type for an automatic alarm?

A

AA

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89
Q

What is the response for an automatic alarm?

A

1 engine company

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90
Q

How will the engine respond to an automatic alarm?

A

Code 3 at the officers discretion

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91
Q

What will the dispatcher do once the engine has been dispatched?

A

Attempt to verify the validity of the alarm so a structure fire may be dispatched

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92
Q

What are 3 ways to verify the validity of an automatic alarm?

A
  1. Receipt of an E-911 call reporting fire or other emergency at or near the address of the automatic alarm
  2. Fire or police official on scene confirms a fire
  3. Telephone the location and receive verbal confirmation by a person at the address that there is or isn’t an emergency (if after hours contact after hours emergency contact)
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93
Q

If an automatic alarm is discovered accidental or invalid what should the dispatcher do?

A

Notify the responding company

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94
Q

Who will decide whether the company will continue to respond to an automatic alarm that is discovered to be accidental or invalid?

A

Captain’s discretion

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95
Q

What will happen if an automatic alarm has been dispatched to the Denton State School and no one has been able to confirm the alarm is false within 3 minutes?

A

A big box structure fire (SF) should be dispatched

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96
Q

How long do you have to confirm the automatic alarm and the Denton State School is false before upgrading it to a big box structure fire?

A

3 minutes

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97
Q

What is the call type for a Bomb Threat?

A

BOMBTHRE

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98
Q

What are the 6 steps for a bomb threat with no device found?

A
  1. Determine source of threat
  2. Determine what action is being taken by the reporting party
  3. Document reporting party information
  4. Dispatch 1 engine, 1 medic, and BC (Assignment)
  5. Page on call investigator and on call bomb technician
  6. Notify PD and page Fire Command Staff
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99
Q

Who’s decision is it to evacuate or search when there is a bomb threat with no device found?

A

Up to the person in charge of the occupancy

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100
Q

What is the response for a bomb threat with no device found?

A

1 engine
1 medic
BC

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101
Q

What is the dispatch for a bomb threat with no device found?

A

“Assignment”

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102
Q

Who should be paged for a bomb threat with no device found? (2)

A

On call investigator

On call bomb technician

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103
Q

Who should be notified for a bomb threat with no device found? (2)

A

PD

Fire Command Staff

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104
Q

What are the 5 steps for a reported explosive device/ suspicious package (bomb)?

A
  1. Determine what action is being taken by reporting party
  2. Document reporting party information
  3. Dispatch 1 engine, 1 medic, and BC (“explosive device”)
  4. Page the on-call investigator and on-call bomb technician
  5. Notify PD and page Fire Command Staff
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105
Q

Who makes the decision of whether to evacuate or search for a reported explosive device/ suspicious package (bomb)?

A

The person in charge of the occupancy

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106
Q

What is the response for a reported explosive device/ suspicious package (bomb)?

A

1 engine
1 medic
BC

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107
Q

What is the dispatch for a reported explosive device/ suspicious package (bomb)?

A

“Explosive Device”

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108
Q

Who should be paged for a reported explosive device/ suspicious package (bomb)?

A

On call investigator

On call bomb technician

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109
Q

Who should be notified for a reported explosive device/ suspicious package (bomb)?

A

PD

Fire Command Staff

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110
Q

What are the 5 steps for a Reported Explosion (bombing)?

A
  1. Dispatch a standard 1 alarm emergency response (“Explosion”)
  2. Page the on call investigator and on call bomb technician
  3. Notify PD and page Fire Command Staff
  4. Determine what action is being taken by reporting party
  5. Document reporting party information
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111
Q

What is the response for a reported explosion (bombing)?

A

Standard 1 alarm emergency response

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112
Q

What is the dispatch for a reported explosion (bombing)?

A

“Explosion”

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113
Q

Who should be paged for a reported explosion (bombing)?

A

On call investigator

On call bomb technician

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114
Q

Who should be notified of a reported explosion (bombing)?

A

PD

Fire Command Staff

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115
Q

When a bomb threat is made directly to Communications (via 911) what should the dispatcher do with the caller?

A

Keep the caller on the line as long as possible?

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116
Q

When a bomb threat is made directly to Communications (via 911) using what should the dispatcher get as much information as possible from the caller?

A

Using the ATF checklist

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117
Q

When a bomb threat is made directly to Communications (via 911) who’s decision is it to evacuate or search?

A

Up to the person in charge of the occupancy

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118
Q

Per what SOP is the decision to evacuate or search up to the person in charge of the occupancy?

A

SOP 603.02

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119
Q

When a bomb threat is made directly to Communications (via 911) how should FD units respond?

A

Code 1

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120
Q

When a bomb threat is made directly to Communications (via 911) how should the fire officer contact communications?

A

Via telephone (cellular) or radio if more than 500 feet from the scene

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121
Q

When a bomb threat is made directly to Communications (via 911) at what distance should all units cease radio and cell phone transmissions and radios turned off?

A

Before coming within 500 feet of the scene

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122
Q

When a bomb threat is made directly to Communications (via 911) what should all units do before coming within 500 feet of the scene?

A

Cease radio and cell phone transmissions

Turn radios off

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123
Q

When a bomb threat is made directly to Communications (via 911) why should all units cease radio and cell phone transmissions and turn off all radios before coming within 500 feet of the scene?

A

To avoid detonation

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124
Q

Who should be notified immediately if a device is located?

A

Fire Investigator

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125
Q

Who will conduct the investigation of any bomb threat?

A

Police Department

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126
Q

Who will conduct the investigation of any device or explosion

A

Fire Department in conjunction with appropriate state and federal agencies

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127
Q

Who will conduct the investigation of any injury or death from an explosion?

A

Fire Department in conjunction with appropriate state and federal agencies

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128
Q

What should be completed for any bomb threat?

A

ATF Bomb Threat Checklist

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129
Q

What is the call type for a Car Fire?

A

CF

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130
Q

What is the response for a vehicle fire?

A

1 engine

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131
Q

If a vehicle is on fire on the roadway what should be sent along with the engine?

A

Additional engine for blocking

132
Q

For a vehicle on fire what may also need to be sent if the fire spreads to medians/fields?

A

Brush Trucks

133
Q

What is the call type for a Gas Leak?

134
Q

What is the response for a gas leak?

A

Closest engine

135
Q

Who should be notified if a gas leak is verified?

A

Gas company

136
Q

Who should be considered for the initial response if the gas line is suspected to be large and/or high pressure?

137
Q

When should Hazmat 5 be considered on the initial response for a gas leak?

A

When the gas line is suspected to be large and/or high pressure

138
Q

What may large gas leaks require?

A

Substantially more FD/PD resources and evacuations

139
Q

What is the call type for Gas Well Incidents?

140
Q

What is the response for a gas well incident?

141
Q

Who should be notified for gas well incidents?

A

The gas well company

142
Q

What may large gas well incidents require?

A

Substantially more FD/PD resources and evacuations

143
Q

Who should be notified for gas well complaints?

A

Inspection Division

144
Q

Who should be notified of a gas well incident with fire, explosion, or significant leak?

A

Fire Command Staff

145
Q

When should Fire Command Staff be notified of a gas well incident?

A

Fire
Explosion
Significant leak

146
Q

What is the call type for Grass Fires?

147
Q

For what does the procedure for Grass Fires in the City of Denton apply?

A

Wildland fires, grass fires, brush fires, or other natural ground cover fires in DFD jurisdiction

148
Q

What is the initial response for a grass fire in the COD?

A

2 brush trucks

1 engine

149
Q

What may station captains elect to bring with the brush truck for a water supply at a grass fire?

150
Q

What should be obtained as soon as possible for a grass fire in the city of denton?

A

Current wind/humidity

151
Q

When may the dispatcher have the discretion to send 1 engine company on a grass fire?

A

Small grass fires in the city when along maintained road easements, in mowed areas, or other situations where the limited response is appropriate

152
Q

For grass fires in the city of denton that are large and threaten structures what may the dispatcher include at their discretion?

A

A structure fire full assignment

153
Q

In addition to a full structure fire assignment what else should dispatchers consider sending for a large grass fire in the city of denton threatening structures?

154
Q

What does each additional alarm for a wildland fire provide?

A

2 additional brush trucks
1 additional engine
1 tender

155
Q

For grass fires in the city of denton who should be contacted for a mutual aid tender?

156
Q

For grass fires in the city of Denton who in the city may be contacted at 9403497144 for the COD Water Tender #ST0050 and/or Heavy Equipment?

A

Keith Gabbard

157
Q

When may Keith Gabbard be contacted at 9403497144 with the COD Water Tender #ST0050 and/or heavy equipment for a grass fire in the city of denton?

A

Normal business hours

158
Q

What is the phone number to reach Keith Gabbard for the COD Water Tender #ST0050 and/or heavy equipment during normal business hours?

A

9403497144

159
Q

What is the # corresponding to the COD Water Tender?

160
Q

What may the additional brush trucks for a multi alarm wildland fire require?

A

Mutual aid through the county

161
Q

Where may the additional engine company for a multi alarm wildland fire come from?

A

Our department or from mutual aid depending on availability

162
Q

What are the call types for Hazardous Materials Emergencies and Spills?

163
Q

For what incidents will a single company response be appropriate during a hazardous material emergency and/or spill?

A

Small spills
Small containers
Incidents of a questionable nature or when a false call is suspected

164
Q

What is the response for Hazardous Material Incidents?

A 
Minimum 1 alarm response with Hazmat 5:
BC
2 Medics
3 Engines
Hazmat 5
165
Q

What 2 things should be done if the call for a hazardous materials incident comes from a person with particular knowledge of the hazardous situation?

A
  1. That person should be instructed to meet and direct the arriving units
  2. Relay the location of the person and level of knowledge to the responding units
166
Q

What 6 pieces of information should be relayed to responding units to a hazardous material incident if able to be obtained?

A
  1. Name of chemical
  2. Type of material
  3. Amount of material
  4. Size of container(s)
  5. Problem
  6. Dangerous properties of the material
167
Q

After the normal dispatch what 5 pieces of information should fire alarm provide as soon as possible for a hazardous material incident?

A
  1. Wind direction, velocity and humidity every 15 minutes
  2. Type and amount of hazardous material
  3. Type of containment system
  4. Whether the incident involves a leak, spill, explosion or fire
  5. Whether the area has been isolated, evacuated, or in place sheltering implemented
168
Q

What should the dispatcher provide to responding units of a hazardous material incident every 15 minutes?

A

Wind direction
Wind speed
Humidity

169
Q

How often should the dispatcher provide the wind direction, velocity, and humidity to responding units on a hazardous material incident?

A

Every 15 minutes

170
Q

What should be included with the information provided by the first arriving unit to a hazardous material incident?

A

Safest approach or best access to the incident if available

171
Q

Who should be paged on all major Hazmat calls?

A

Fire Command Staff

172
Q

On all hazardous material incidents who will fire alarm call if time permits?

A

Area hospitals

173
Q

What will fire alarm notify area hospitals of if time permits during a hazardous material incident?

A

Possible incoming walk in contaminated patients and any product information known at the time

174
Q

What are 4 things that should be done in the event of a Hazmat Evacuation?

A
  1. Dispatch appropriate resource as requested
  2. Page /Fire Command Staff and Emergency Management Coordinator
  3. Lead or Senior Operator initiates recall of additional Dispatch personnel to meet the demands of the incident
  4. Notify the hospitals in the area of evacuation (both those exposed and not exposed) and provide a status report and updates as needed (intermediate and large scale evacuations)
175
Q

Who should be paged in the event of a Hazmat evacuation?

A

/Fire Command Staff

Emergency Management Coordinator

176
Q

Who initials the recall of additional dispatch personnel to meet the demands of the incident in the event of a Hazmat Evacuation?

A

Lead or Senior Operator

177
Q

What is the call type for High Water Rescue?

178
Q

When do calls for High Water Rescues usually occur?

A

When water is rising in creeks and streams as well as on city streets during very heavy rainfall

179
Q

For high water rescues if no special call out has been implemented for swift water rescue personnel or there has been no predetermined plan for dispatching HWR’s what should the response be?

A

The closest engine or medic if the engine is unavailable

180
Q

What is the SOP for High Water and Severe Storm Emergency Operations?

181
Q

What is the call type for Illegal Burns?

182
Q

What is the response for illegal burns?

A

Closest engine company

183
Q

Who will ask for an investigator if one is needed for an illegal burn?

A

Company Officer

184
Q

What is the call type for Investigations?

185
Q

What is the response for investigations into strange smells or smoke of unknown origin?

A

1 engine company

186
Q

What should the dispatcher do if the call is for a Carbon Monoxide Detector going off?

A

Have the residents evacuate and keep the house sealed up so the responding units can get a reading

187
Q

Why should the dispatcher have the caller seal up the house after evacuating due to a Carbon Monoxide Detector going off?

A

So responding units can get a readin

188
Q

What should the dispatcher inquire of if the call is for an alarm chirping?

A

If the batter has been replaced recently

189
Q

What is the call type for a Medical Public Service?

190
Q

What is the call type for a Missing Person?

191
Q

What is the response if there is a missing person an the FD is requested to help?

A

2 closest engines
1 medic
Battalion chief

192
Q

What should be done during a missing person incident to establish communications between all search parties?

A

Radio patch between fire and police units

193
Q

Why should a patch between fire and police units occur for a missing person incident?

A

To establish communications between all search parties

194
Q

What is the call type for a motor vehicle accident?

195
Q

What is the response for a motor vehicle accident?

A

2 closest engines

1 medic

196
Q

What is the response for a motor vehicle accident when a blocker is not needed?

A

1 engine

1 medic

197
Q

If more than 2 patients reported for an MVA what should the dispatcher be prepared to do?

A

Send additional medics

198
Q

In what 4 situations should the dispatcher consider putting a helicopter on stand by for a motor vehicle accident?

A

Pediatric trauma
Significant burns
Amputations
Major facial trauma

199
Q

What do we no longer base a decision to fly a patient on?

A

Mechanism of injury

200
Q

Who should be dispatched to respond to a motor vehicle accident if a helicopter is put en route?

A

Battalion Chief

201
Q

What should be done if information includes that a person/persons are or may be trapped and extrication needed for a moron vehicle accident?

A

Rescue 1 needs to be included in the initial dispatch

202
Q

What should be included in the response to a motor vehicle accident involving a semi or other vehicle that has rolled over?

203
Q

Who should be paged on motor vehicle accidents involving fatalities?

A

Fire Command Staff

204
Q

When should fire command staff be paged for motor vehicle accidents?

A

Accidents involving fatalities

205
Q

What is the call type for mass casualty incidents?

206
Q

What is a Mass Casualty Incident?

A

Incident that is beyond an agency’s capability to handle the situation effectively and in a timely manner and requiring a greater response

207
Q

What may the designation of an MCI trigger?

A

An automatic response of mutual aid resources

208
Q

By what levels should an MCI be designated?

A

Levels similar to alarm assignments for a fire

209
Q

What SOP addresses the Denton County Mass Casualty Plan?

210
Q

What does SOP 605.05 address?

A

Denton County Mass Casualty Plan

211
Q

What are 3 examples of incidents considered MCIs?

A

Bus wrecks
Building collapse
Hazmat releases with numerous casualties

212
Q

When should an incident be dispatched as a Mass Casualty Incident?

A

Information obtained indicates there may be greater than 5 patients

213
Q

What would a call with greater than 5 patients indicate for dispatch?

A

Dispatch a Mass Casualty Incident

214
Q

How many patients would dictate a Mass Casualty Incident dispatch?

215
Q

What number of patients requires a MCI one alarm?

A

5-10 patients

216
Q

What is the response for a MCI one alarm?

A

5 medics
3 engines
1 command officer

217
Q

What may need to be put on standby for a mass casualty incident?

A

Helicopter

218
Q

What does each additional MCI alarm get as a response?

A

5 more medics
3 more engines
Senior staff paged for response to scene

219
Q

What should be initiated for all MCI alarms?

A

The Denton County Mass Casualty Plan 605.05

220
Q

If all available Denton medics have been sent to an MCI from where may other medics be requested.

A

County
Little Elm Mass Casualty trailer
Frisco Ambus
Flower Mound Ambus

221
Q

What nearby city has a mass casualty trailer?

A

Little Elm

222
Q

What nearby cities have an Ambus?

A

Frisco

Flower Mound

223
Q

What is the call type for Other Fire?

224
Q

What incidents fit into the call type for other fire?

A

Fires that don’t fit into other categories

State the type of fire in the initial dispatch

225
Q

What is the response for other fires?

A

One engine

226
Q

What is the call type for Public Service Call?

227
Q

What type of incident is a public service call?

A

Events that are not immediately life threatening and require the response of only 1 engine company (code 1)

228
Q

What is the call type for Rescue Calls?

229
Q

What rescue calls should be dispatched with the call type R?

A

All rescue calls other than HWR

230
Q

What is the response for a rescue call?

A 
Full one alarm assignment:
3 engines
Truck
Rescue
2 medics
BC
231
Q

What does a second alarm Rescue response include?

A

3 engines
Truck
Medic
BC

232
Q

Who should be paged for rescue calls?

A

/Fire Command Staff

233
Q

What is the call type for Single Engine Rescue?

234
Q

What does the single engine rescue replace?

A

Vehicle unlock-victim trapped

235
Q

What is the response for a single engine rescue?

A

Single engine company

236
Q

What type of fire requires a full one alarm assignment?

A

Any fire that involves or threatens any type of structure

237
Q

What does a full assignment response include?

A

3 engine (or Quint) companies
1 Truck company
2 Medics
On duty BC

238
Q

For what 3 situations is a “Big Box” SF assignment dispatched?

A

High Rise (3 or more stories) fires
Large Manufacturing plants
Other occupancies where large loss of life is a possibility

239
Q

What will a “Big Box” SF assignment get on the initial dispatch?

A

Additional engine

Additional medic

240
Q

When are mutual aid companies included in the initial dispatch for a structure fire?

A

When the run order reflects automatic usual aid agreements

241
Q

After dispatching appropriate units to a structure fire what at 8 additional things to do?

A
  1. Page Fire Command Staff when its a confirmed working fire
  2. Call for Electric and Gas utilities
  3. Dispatch law enforcement for traffic control
  4. Page the investigator if extinguishing agent was or is used
  5. Ask IC if they need rehab and Red Cross to the scene
  6. Given time checks every 15 minutes the first hour and every hour thereafter
  7. Log remarks pertinent to the incident
  8. Record the weather information at the onset of the call (does not need to be given out over the radio)
242
Q

When should Fire Command Staff be paged of a structure fire?

A

When its confirmed working structure fire

243
Q

When should the investigator on call be paged for a structure fire?

A

When an extinguishing agent it or was used

244
Q

When should time checks be given during a structure fire?

A

Every 15 minutes during the first hour and every hour thereafter

245
Q

Why should remarks pertinent to the incident be logged?

A

Helps the IC recreate the incident when filing a report

246
Q

Why should the weather information at the onset of the call be recorded in the call notes?

A

To aid the fire marshals office during the fire investigation

247
Q

What should the dispatcher do when there are multiple incidents working?

A
  1. Keep BC informed to the number of units available for the city when the available units get down to 1 engine and 1 medic
  2. Ask BC if any units are available at the scene
  3. If there are none available at the scene and only 1 engine and 1 medic available in the city ask the BC if he wants mutual aid or to page off duty personnel
248
Q

What are the 5 call types for Mutual Aid incidents?

A 
MASF
MAGF
MAHM
MAO
MAA
249
Q

Who may request mutual aid to assist in any incident they may have working in their jurisdiction?

A

Denton County
Fort Worth Fire Department
Other departments

250
Q

For mutual aid what will the requesting agency advice dispatch of?

A

How many and type of units needed

251
Q

What 6 things should dispatch request of the agency requesting a mutual aid response?

A
  1. Address of the incident
  2. Call information
  3. Cross streets
  4. Directions
  5. MAPSCO map #
  6. County ops channel the incident is working on
252
Q

Who is to be dispatched with units responding the a request for mutual aid?

A

On duty BC

253
Q

What type of request for mutual aid does not require the on duty BC respond?

A

Routing medical calls where only an ambulance is requested

254
Q

Who should be notified of mutual aid requests from the county?

255
Q

What should happen if the BC leaves the city?

A

Page Fire Command Staff with notification

256
Q

For mutual aid wildland fire calls where no request is made for specific units what should the response be?

A

1 brush truck
1 engine
BC

257
Q

What are the call types for multi alarm incidents?

258
Q

What type of incident results in multiple alarms?

A

Large incidents exceeding the capabilities of the first alarm assignment

259
Q

What is a special call?

A

The IC calls for specific or additional units as needed without calling for additional alarms

260
Q

Where are automatic aid agreements reflected?

A

In the run order for the initial call

261
Q

If an automatic aid agreement is indicated in the run order or call comnments what should happen?

A

Those units need to be dispatched in the initial response

262
Q

What does each additional SF alarm get for a response?

A 
Full assignment to the scene:
3 engines
1 truck (or quint)
2 medics
BC
263
Q

What should be paged to Fire Command Staff for additional alarms?

A

The increased alarm

The need for another chief officer

264
Q

What should be dispatched to the scene for additional alarms?

265
Q

Who, other than Fire Command staff, should be informed of the increased alarm?

A

On duty Fire Alarm Lead Operator

266
Q

If the on duty fire alarm lead operator is not available during an increased alarm what should be done?

A

Call in the next Lead Operator

267
Q

Who should be dispatched from DFD companies for an increased alarm?

A

All DFD companies except for 1 engine and 2 medics for EMS coverage

268
Q

For an increased alarm how many units should be kept from the response for EMS coverage?

A

1 engine

2 medics

269
Q

If paging off duty members for an increased alarm what is the message that should be adapted?

A

“2nd alarm (or greater) Fire. Mandatory recall. Report to your station for assignment”

270
Q

Who else should be paged for an increased fire alarm other than command staff and possible off duty members?

A

Fire Marshal (or investigator on call) and Logistics Captain (SHP1)

271
Q

What is the identification number for the logistics captain?

272
Q

What 6 pieces of information should be included when requesting mutual aid on any multi alarm fire?

A
  1. Nature of the call
  2. Number and type of unites we need
  3. Proper radio channel
  4. Where they should report
  5. Who to report to when they arrive
  6. County should then tell you which units will be responding
273
Q

For a 3rd alarm who should dispatch contact?

A

Fort Worth Fire Department

274
Q

What should be received from the Fort Worth Fire Department for a 3rd alarm?

A

3 engines
Quint
BC

275
Q

Who should be advised of the 3rd alarm and FWFD response?

276
Q

For 3rd or 4th Alarm assignments what should be done if FWFD is not available to respond?

A

Continue to request additional alarms through county dispatch

277
Q

Who is the resource officer?

A

The first officer to arrive at station 1 on any multi alarm incident or any large recall to duty

278
Q

What does the resource officer do for a multi alarm incident or a large recall to duty?

A

Coordinate the staffing and assignment of reserve units and mutual aid companies

279
Q

What will the resource officer do on arrival at station 1 for a multi alarm incident or large recall to duty?

A

Contact Fire Alarm to advise a telephone number for off duty personnel to call for assignments

280
Q

What should fire alarm include in the page for a recall to duty?

A

Advise of the number to call and NOT to call dispatch

281
Q

Who will the resource officer notify as units are staffed and in service?

A

Fire Alarm Dispatcher

282
Q

Where will off duty personnel responding for a recall to duty respond?

A

The their regularly assigned station

283
Q

What should personnel do once they arrive at their regularly assigned station for a recall to duty?

A

Report to the resource officer via telephone for assignment

284
Q

The resource officer normally does not respond to incidents until what occurs? (2)

A

Adequate staffing is achieved

Off duty BC or suitable replacement is available

285
Q

What is the call type for a Train Derailment?

286
Q

What is the response for a train derailment?

A 
Hazmat assignment plus rescue:
3 engines
2 medics
BC
Hazmat 5
Rescue
287
Q

Who should be paged for a train derailment?

A

Fire Command Staff

288
Q

What are 8 support services that may be contacted by dispatch?

A
  1. Law enforcement
  2. Utilities
  3. Medical Examiner Inspector
  4. Air medical transport
  5. Tactical paramedic
  6. Rehab
  7. Fire victim support
  8. Fire marshal’s office
289
Q

What is true of communications with law enforcement?

A

Can be put on the tac channel with fire units as needed

290
Q

What is true of communications with utilities for structure fires?

A

Appropriate electric and gas utilities shall be automatically notified on all structure fires

291
Q

What is the only time DFD personnel can request the medical examiner?

A

In the event of a death caused by fire

292
Q

Who must request the medical examiner for all deaths other than those caused by fire?

A

Police Department

293
Q

For air medical transport from where can latitude and longitude coordinates be obtained?

A

Denton County map book

ALI-Trakker

294
Q

What should the dispatcher notify the helicopter of for all air medical transports?

A

The tac channel being used for the incident and instruct them to contact the responding fire units on that channel

295
Q

Who should be contacted when a tactical paramedic is needed?

A

The on duty battalion chief

296
Q

What should the on duty battalion chief be informed of when contacted by dispatch for a tactical paramedic?

297
Q

Who will the on duty battalion chief send when a tactical paramedic is requested?

A

He will try to send an on duty person or contact one off duty if time allows

298
Q

Who should be dispatched for the rehab?

A

The next engine or medical to respond to central to get rehab and deliver to incident scene

299
Q

Who should be contacted for victim support?

300
Q

What 5 conditions necessitate the Fire Marshal/Investigator on call be paged?

A
  1. Structure fire on which extinguishing agent has been used
  2. Illegal burns inside Denton city limits if requested by company officer
  3. Explosive device calls where device is found (ED)
  4. All explosions (EX)
  5. All Hazardous material calls (HM)
301
Q

When a request for page of the Fire Marshal/Investigator on call has been made by the company officer who’s discretion will response be made under?

A

Response will be at the discretion of the Marshal/Investigator paged

302
Q

What 14 call types are used exclusively by the FMO?

A
  1. Assist other agency fire
  2. Assist other department
  3. Alcohol violation
  4. Citizens complaint
  5. Court
  6. Fire department complaint
  7. Fire marshal investigation
  8. Fireworks
  9. Public education
  10. Suspicious vehicle
  11. Speak with officer
  12. Traffic stop
  13. Tobacco violation
  14. Warrant service
303
Q

What is the call type for Assist Other Agency Fire used by the FMO?

304
Q

What is the call type for Assist Other Department used by the FMO?

305
Q

What is the call type for Alcohol Violation used by the FMO?

306
Q

What is the call type for Citizens Complaint used by the FMO?

307
Q

What is the call type for Court used by the FMO?

308
Q

What is the call type for Fire Department Complaint used by the FMO?

309
Q

What is the call type for Fire Marshal Investigation used by the FMO?

310
Q

What is the call type for Fireworks used by the FMO?

311
Q

What is the call type for Public Education used by the FMO?

312
Q

What is the call type for Suspicious Vehicle used by the FMO?

313
Q

What is the call type for Speak with Officer used by the FMO?

314
Q

What is the call type for Traffic Stop used by the FMO?

315
Q

What is the call type for Tobacco Violation used by the FMO?

316
Q

What is the call type for Warrant Service used by the FMO?

317
Q

How should the 14 call types used exclusively by the FMO be handled?

A

As officer initiated calls

318
Q

What channel will all fire marshal radio traffic be on?

A

Tac-14 (2N)

319
Q

True or False? Radio channel Tac-14 (2N) will be monitored at all times.

320
Q

What call type will the FMO use to track the activity of a member of the FMO?

321
Q

For what is the call type FIRETEST used by the FMO?

A

To track the activity of a member of the FMO

322
Q

True or False? Multiple incident numbers may be assigned to an incident?

A

FALSE. Multiple incident numbers shall not be assigned to any incident regardless of the number of personnel and apparatus that may ultimately respond to the incident

323
Q

What should be done concerning incident numbers for calls lasting hours or days?

A

Left open or reopened when activity on the call resumes

324
Q

When should a call be closed?

A

Only when the incident is complete

325
Q

What should the dispatcher do concerning incident numbers when there is a rekindle?

A

Re activate the original call when fire units are dispatched out to the scene again

DFD 2018 SOPs For Promotion Tests (64 decks)

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