CSPM

Question 1

Emergency calls to cabin crew

Answer 1

‘Cabin Crew take up landing positions’
- Passing 2000’ in descent for emergency landing

‘Brace, Brace’
- Passing 500’ in descent for emergency landing

‘Attention crew, Brace, Brace’
- Unplanned emergency landing

Question 2

How much oxygen do passengers get from the oxygen generators?

Answer 2

Minimum 15min

Question 3

What is the CLEAR brief?

Answer 3

C. Crew Name
L. Location
E. Event
A. Actions Taken
R. Recommendation

Question 4

What are the three crew roles when fire fighting?

Answer 4

Fire fighter
Communicator
Co-ordinator

Question 5

How many PRM’s can we carry?

Answer 5

Not more than 50% of able bodied pax

Question 6

When can a cabin crew member decide to evacuate?

Answer 6

If there is an obvious, immediately life threatening situation.

Question 7

Restrictions on reduced cabin crew operations

Answer 7

Unforeseen circumstances
Not permitted from originating base
Authorised by Network Duty Manager
Max one *** in crew
Only used to complete original planned series of flights
Max 50 cabin crew per pax
Needs ASR and CSR

Question 8

What happens if SCCM incap?

Answer 8

Most qualified CC assigned to act as SCCM
For flight to depart to continue series of flights, CC shall have >12 months experience and >20 sector on type
If operate through Transit Base, interim SCCM shall be replaced by SCCM.

Question 9

Min crew for boarding

Answer 9

Must have:
1 flight crew
A qualified SCCM (who performs pre flight safety briefing)
Only one crew member missing

Additionally:
All pre flight checks complete
Missing CC joins as CC4
No fuelling
Max 50 pax per CC

Question 10

What are the crew actions on hearing Attention! Crew At Stations?

Answer 10

Interrupt their duty
Stow away catering equipment
Return to their station and fasten their harness
Await further instructions from SCCM/pilots
Remain vigilant in the cabin

On the ground, the same except if seated, they release and go to their door of responsibility

Question 11

What are the levels of disruptive passenger?
Which levels demand what action from the flight deck?

Answer 11

1) Non compliance, irrational, disorderly
2) Physically disruptive, damage to property, physical assault
3) Life threatening behaviour, threat or actual use of weapon, attempt to open aircraft exits
4) attempted or actual breach of flight deck door

Don’t open flight door and inform ATC if 3 or 4. Call police for 2, 3 or 4