conflict adn communication Flashcards

1
Q

How We
Communicate

A

voice support vs. Text support
(Seltzer, 2012)
š Daughters who heard
mom’s voice released
oxytocin
š Reasons for couples’
communication (Coyne et al.
2011)

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2
Q

But…put phone away when having conversations (Przybylski
& Weinstein, 2013)

A

š IV: phone present/absent
š Meaningful/casual convo
š DV: closeness, trust empath

finding - presence of phone = lower quality convo and less close adn less empathy and less trust

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3
Q

why phone bad

A

phons cues us to think of all of our other close relationships

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4
Q

couples who text abt serious stuff

A

lower relationship quality

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5
Q

frequent and long phone calls

A

low uncertainty

more love

more commitment

lower avoidance

*not relayed to texting

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6
Q

sexting

A

attachment anxiety

sext frequently

felt obligated to do so

just a new way for anxious ppl to be anxious ppl

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7
Q

language style matching

A

Pronouns, articles &
conjunctions (the words that usually fade into backgounf like “the”)

LSM in speed-dating
interactions => mutual
interest

LSM in dating couples’ texts
=> relationship longevity

shorthand being picked up by s/o

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8
Q

Nonverbals communcations

A

Nonverbal channels
o Kinesics (body movements)
o Vocalics/paralanguage (non-word vocal cues)
o Physical appearance
o Haptics (touch)
o Proxemics (distance)
o Chronemics (time)
o Artefacts (objects & environmental features)

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9
Q

Kinesics

A

Mimicry increases liking

when confederates mimincs participants behv then partiicpant likes them more

when partiicpant is tolf tontry and get the condeberate to like them, the partiicpant will ,i,ic behv

called behviorubal mimicry aka the chameleoeon effev

ppl said that when ppl mmic eachother it looks like a smoother interaction

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10
Q

Haptics

A

Touch can communicate distinct
emotions (Hertenstein et al., 2006)
šAnger, fear, disgust, love, sympath

cannot communciate self focused langauge like envy and pride adn embarrassment

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11
Q

Proxemics

A

fearful of intimacy- less likely to lean forward (Guerrero, 1996)
š Unrewarding person comes close, like them less (Burgoon et al., 1988

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12
Q

Physical appearance

A

When trying to attract mates (women):
š Put their best face forward (make-up)
š Dress to impress
š When comfortable in relationship:
š Groom less
š Gain weight– mating market model (Meltzer et al., 2013)

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13
Q

does the nonverbal cues differentiate liking from frienfship

A

no

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14
Q

Signaling intimacy

A

Involvement (engaged & active) & positive affect
š Proxemics
š less distance, more forward lean, body
orientation, matching horizontal plane
š Haptics
š esp. vulnerable areas such as the face or neck
š Kinesics
š synchronized body movements, gestures, &
facial expressions
š eye contact
š Vocalics
š matching vocal cues
š more variation in pitch
š Chronemics
š time spent together

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15
Q

detecting communicatiin

A

Men who did well were in more
satisfied relationships.
š Follow-up study to address
direction problem (Noller,
1981)

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16
Q

Detecting Communication: Gender Difference?

A

Empathic accuracy= The ability to
accurately infer the content of another
person’s thoughts and feeling (Ickes, 1993)

women are better at readings other’s feelings but onlt when cued into ehsg the task is assessing

Gender differences due to motivation, not
ability

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17
Q

Attachment and Empathic Accuracy

A

Secure:
š Accurate when accuracy is beneficial (e.g. Simpson et al.,
2011)
š High Anxiety:
š Accurate when accuracy is NOT beneficial (Simpson, et
al., 1999)
š High Avoidance:
š NOT accurate when accuracy is beneficial (Maxwell et
al., in prep)

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18
Q

What are we fighting about?

A

Top 6 conflict topics:
š Children
š Chores
š Communication
š Leisure Time
š Money
š Work

“#1 thing couples fight about: Nothing!”
-John Gottman

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19
Q

The Importance of Communication

A

Communication most common reason couples seek therapy (Whisman, Dixon Johnson,
1997)
š Negative communication predicts physical aggression (Schumacher & Leonard, 2005)
š Meta analysis of 115 longitudinal studies (Karney & Bradbury, 1995)
š Presence of negative communication => divorce and lower rel quality over time

20
Q

4 horsemen of the apocalypse

A

Criticism
š Contempt**
š Defensiveness
š Stonewalling

21
Q

Negative communication

A

Not staying on point
š Kitchen sinking & drifting off beam, gunnysacking
š Not hearing
š Mindreading, interruptions, “hit and run”, self-summarizing
š Seeking disagreement
š Yes but, cross-complaining
š Displaying hostility
š Criticism, stonewalling

22
Q

secure ppl and empathetic accucary

A

they might turn a blind eye
they can control it - it is flecible to her

manage in an adaptive fashion - dont need to know all the bad

23
Q

avoidant ppl and empathtic accucary

A

they dont persive all of the love they are being given

24
Q

critism

A

flaw not behv

25
Q

contempt

A

disrespect, the worst one, mocking, acting superior, lack of respect, errodes the immune sytems

26
Q

defesnivness

A

defend yourself and not listen to partner

27
Q

stonewalling

A

partner giving you nothi g

m,ore common in men bc they get a heartrate increase

28
Q

negative communication

A

ok rarrely but not everythong anf all the time

it is normal for couples to fight

29
Q

kirtche sinkuing

A

fighting about everythign adn jumoing to new topics

30
Q

gunnysacking

A

running tab on eveyrthing

ant meme

31
Q

hit and run

A

drop a bomb and not be abel to talk about it bc of leaving for work or a commitment

32
Q

self summariizing

A

constantly venting

never budge

partebner doesnt get a chace tp talk

33
Q

cross complaiing

A

say somehting abt u and u flick it back to them

34
Q

Displaying hostility

A

Criticism, stonewalling

35
Q

Demand-withdraw pattern of communication

A

One partner wants change (pushes issue), the other avoids it.

Seen cross-culturally

Even if issue is resolved, negative consequences - high risk of divorce

no gender dif

self peretruating everyhting makes everythign worse

Role of socioeconomic status
- useful for low ses - no resources so adaptive bc not escalaitng and having time to pause
- bad for high ses

36
Q

Fighting Fair

A

Bad fighting- goal is to win, play offensively and defensively

Fair fighting- goal is to come to a mutually agreeable resolution

Complain (an act), don’t criticize
“I language” & XYZ statements “When you do X in situation Y, I feel Z”

Document - spefifc ex and solution

Levelling and Editing - balance - be honest but be nice

Metacommunicate- communcating about how you communicaye (Offer Limited Choices) - u wanna talk now or later?

Magic Ratio
5:1 (Positive: Negative)
for eveyrone one negtaive have 5 positive things

37
Q

Fighting Fair: Active Listening (%)

A

Be a non-defensive listener

Give feedback
- Paraphrase
- sum up what they said

Perception-checking
- be on the same page

Validation
- i see where u r coming from

Draw your partner out
- opened ended q
- what can we do to make this better

38
Q

“Best” way to react to conflict?

A

Negative can be good?
š Look longitudinally
š Active strategies can trump passive (even if active is -, passive is +) exit can be good loyalty can be bad
- exit shows u care

š E.g. loyalty often goes unnoticed, humor not effective (e.g. Gottman et al., 1998)

š Evoking change:
š Right after convo: negative direct rated least successful, positive indirect rated
most successful.
š But, over time:
š Direct (+/-) best

39
Q

“Best” way to react to conflict?: It Depends

A

Severe problems: wife negative => + effect, husband’s humor => divorce (Cohan & Bradbury,
1997)

š Direct negative behaviours in response to severe problem => stable satisfaction

humour bad anger good bc anger signals seriousb issud u care about fixing

40
Q

getting over it attachment

A

insecure attachment => poor conflict management strategies

š Anxious Attachment & Conflict (Campbell et al., 2005)
š More distressed during conflict
š Escalate severity

Recovering from conflict
š Cool-down task after conflict discussion
š Secure (as baby) recovered more quickly
š Partners of quick recoverers: more + emotions, > satisfactio

41
Q

demand withdraw pattern leads to

demand withdraw is when one partner wants to change but the other partner ignores it

A

gunnysacking

42
Q

active and positive

A

voice

improve conditions

discuss problems and solution

43
Q

passive and positive

A

loyalty

passively wait for improvement

forgive and forget

hang in there

44
Q

active and negative

A

exit

threat to end relationship

abuse

criticize

put down partner

cross complaining

45
Q

passive and negative

A

neglect

ignore, spend less time, ctiticze partner regarding unrelated issues