client dificil

Question 1

Cum ați fost nevoiți să negociați cu un client dificil?

Answer 1

How did you have to negotiate with a difficult client?

Question 2

În timpul discuțiilor contractuale cu un client ezitant, i-am ascultat activ preocupările.

Answer 2

During contractual discussions with a hesitant client, I actively listened to his concerns.

Question 3

I-am recunoscut punctele de vedere.

Answer 3

I recognized his views.

Question 4

I-am oferit soluții creative care se aliniau cu obiectivele sale.

Answer 4

We gave him creative solutions that aligned with his goals.

Question 5

Astfel, demonstrând empatie și găsind un teren comun.

Answer 5

Thus, demonstrating empathy and finding common ground.

Question 6

Am atenuat tensiunea am creat încredere.

Answer 6

We have eased the tension, we have created trust.

Question 7

Și am ajuns la un acord benefic pentru ambele părți.

Answer 7

And we have reached an agreement that is beneficial for both sides.