CHAPTER 9 PART 2

Question 1

Individuals from a country other than the home country or the host country of an overseas subsidiary

Answer 1

Third-country nationals

Question 2

The tendency to judge others by the standards of one’s group or culture, which are seen as
superior

EXAMPLE: If a Saudi man holds another man’s hand in public, it is a sign of mutual respect.
In Australia or England, it might indicate a same sex couple.

Answer 2

Ethnocentrism

Question 3

The disorientation and stress associated with
being in a foreign environment

EXAMPLE: The “O” gesture means “Ok” to Westerners, “Money” to Japanese, “Zero” to the French, and insulting to the Turks

Answer 3

Culture shock

Question 4

What are the 5 Hofstede’s Cultural Dimensions?

Answer 4

Power Distance
Individualism
Masculinity
Uncertainty Avoidance (UA)
Long-Term Orientation

Question 5

The value dimension referring to how openly a society or culture accepts or does not accept differences between people in hierarchies in the workplace, in politics (high e.g., Japan, Mexico)

Extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally.

Answer 5

Power Distance

Question 6

The value dimension referring to people’s tendency to take care of themselves and their immediate circle of family and friends, perhaps at the expense of the overall society (high
e.g., U.S.)

A preference for a loosely-knit social framework in which individuals are expected to take care of only themselves and their immediate families.

Answer 6

Individualism

Question 7

The value dimension referring to how a society views traits that are considered feminine or masculine (high e.g., Latin America)

A society in which social gender roles are clearly distinct: Men are supposed to be assertive, tough, and focused on material success; women are supposed to be more modest, tender, and concerned with the quality of life.”

Answer 7

Masculinity

Question 8

The value dimension referring to how much uncertainty a society or culture is willing to accept (high e.g., France)

Reflects the extent to which members of a society attempt to cope with anxiety by minimizing uncertainty

Answer 8

Uncertainty Avoidance (UA)

Question 9

The value dimension referring to whether a culture has a long-term or short-term orientation (high e.g., China)

The fostering of virtues oriented towards future rewards

Answer 9

Long-Term Orientation

Question 10

Attracting, Selecting, Developing, and Retaining Diverse Employees

Diversity in Groups

Effective Diversity Programs

Answer 10

Advantages of Managing a Diverse Workforce