CHAPTER 8 Flashcards
System of organizational activities to attract,
develop, and motivate an effective and qualified workforce
Plays a vital strategic role as organizations
attempt to compete through people
Human resources management (HRM)
What are some other names for Human resources management (HRM)?
Talent, Human Capital, or Personnel
Management
Determining how many and what type of people are needed
Demand forecasts
Forecasting how many and what types of
employees the organization actually will have.
Supply of labor
A tool for determining what is done on a given
job and what should be done on that job.
Job analysis
The development of a pool of applicants
for jobs in an organization
Recruitment
Choosing from among qualified applicants to hire into an organization
Selection
Selection technique that involves asking all
applicants the same questions and comparing their responses to a standardized set of answers
Structured interview
Focuses on hypothetical situations
Situational interview
Explores what candidates have actually done in the past
Behavioral description interview