CHAPTER 7 PART 2

Question 1

Organizations have narrow spans of control

• Several layers of management between
frontline employees and the top level

• Fewer employees report to each manager

• Greater opportunities for managers to
supervise and monitor employee
activities

Answer 1

Tall Organizations

Question 2

Organizations have wide spans of control

• Few management layers

• Larger number of employees reporting
to each manager

• Can lead to greater levels of freedom
for each employee

Answer 2

Flat Organizations

Question 3

The legitimate right to make decisions and tell others what to do.

Answer 3

Authority

Question 4

A task that an employee is supposed to carry out.

Answer 4

Responsibility

Question 5

To transfer the assignment of new or additional responsibilities to a subordinate (lower rank)

Answer 5

Delegation

Question 6

The expectation that employees will perform a

job, take corrective action when necessary, and report their performance.

Answer 6

Accountability

Question 7

What are the 4 ADVANTAGES OF DELEGATION?

Answer 7

• Leverages managers’ energy and talent
• Conserves managers’ most valuable asset: time
• Develops subordinates’ managerial skills and
knowledge
• Promotes subordinates’ sense of importance and commitment

Question 8

• Combines two forms of departmentalization
• Functional
• Product
• Dual chain of command
• Specifically, employees reporting to department managers are also pooled together to form project or product teams.

Answer 8

MATRIX STRUCTURE

Question 9

A collection of independent, mostly single-function firms that collaborate on a good or service

Answer 9

Network organization

Question 10

Violates the unity of command principle

EXAMPLE: A subordinate should report to a single manager only creating a clear line of authority

Answer 10

Main Disadvantage of the Matrix structure