CHAPTER 8 PART 3 Flashcards

1
Q

Requires 12 weeks’ unpaid leave for medical or family needs: paternity, maternity, family member illness. Private actions for lost wages and other expenses, reinstatement.

A

Family and Medical Leave Act of 1991

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2
Q

An analysis identifying the jobs, people, and

departments for which training is necessary.

A

Needs assessment

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3
Q

Teaching lower-level employees how to perform their present jobs

A

Training

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4
Q

Helping managers and professional employees learn the broad skills needed for their present and future jobs.

A

Development

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5
Q

Employees choose from a menu of options to
create a benefit package tailored to their needs.

Employees are given credits to spend on benefits that fit their unique needs.

A

Cafeteria or flexible benefit programs

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6
Q

The system of relations between workers and

management

A

Labor relations

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7
Q

What are 3 Labor laws?

A
  • The National Labor Relations (Wagner) Act
  • Taft-Hartley Act
  • Landrum-Griffin Act
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8
Q

What are 3 Factors Performance Appraisals Should Include?

A
  1. Adequate notice
  2. Fair hearing
  3. Judgement based on evidence
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9
Q

Involves letting employees know what criteria will be used during the appraisal.

A

Adequate notice

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10
Q

Ensuring that there is two-way communication during the appraisal process and the employee’s side of the story is heard.

A

Fair hearing

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11
Q

Involves documenting performance problems and using factual evidence as opposed to personal opinions when rating performance

A

Judgment based on evidence

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