CHAPTER 7

Question 1

The assignment of different parts of a manufacturing process or task to different people in order to improve efficiency.

Answer 1

Division of Labor

Question 2

A form of organization that seeks to maximize

internal efficiency

Answer 2

Mechanistic organization

Question 3

An organizational form that emphasizes flexibility.

Answer 3

Organic structure

Question 4

An aspect of the organization’s internal

environment created by job specialization and the division of labor.

Answer 4

Differentiation

Question 5

The degree to which differentiated units are

put back together so that work is coordinated into an overall product.

Answer 5

Integration

Question 6

The degree to which decision making authority is concentrated at higher levels in an
organization

Answer 6

Centralization

Question 7

Companies give more authority to lower level

employees, resulting in a sense of empowerment

Answer 7

Decentralization

Question 8

The extent to which an organization’s
policies, procedures, job descriptions, and rules are written and explicitly articulated

The presence of rules and regulations governing how people in the organization interact.

Answer 8

Formalization

Question 9

Number of employees reporting to a single manager.

Answer 9

Span of control

Question 10

What are the hierarchy levels of business management?

Answer 10

Tall and Flat