Chapter 9- innovation and change Flashcards
incremental change
a type of change that bends and adjusts existing ways to improve performance
core values
beliefs and values shared by organization members
unfreezing
the phase during which a situation is prepared for change
core culture
the underlying values of the organization
changing
the phase where a planned change actually takes place
commercializing innovation
the process of turning new ideas into salable products
socialization
the process through which new members learn the culture of an organization
reverse innovation
recognition of the potential for valuable innovations to be launched from lower organizational levels and diverse locations, including emerging markets
change leader
a person who tries to change the behavior of another person or social system
strong cultures
social environments that are clear, well defined, and widely shared among members
product innovations
changes that result in new or improved goods or services
value-based mgt
a mgt technique that actively develops, communicates and enacts shared values
social entrepreneurship
the pursuit of innovative ways to solve pressing social problems
rational persuasion strategy
a mgt strategy that pursues change through empirical data and rational argument
social innovation
business that is driven by a social conscience
workplace spirituality
practices that create meaning and shared community among organizational members
skunkworks
special creative units set free from the normal structure for the purpose of innovation
business model innovations
changes that result in ways for firms to make money
innovation
the process of taking a new idea and putting it into practice
observable culture
the portion of an organization’s culture that you see and hear when walking around the organization
green innovation or sustainable innovation
organizational changes that reduce the carbon footprint of a company or its products
process innovations
changes that result in better ways of doing things
refreezing
the phase at which change is stabalized
force-coercion strategy
a mgt strategy that pursues change through formal authority and/or the use of rewards or punishments
organizational culture
a system of shared beliefs and values guiding behavior
transformational change
change that results in a major and comprehensive redirection of the organization
shared power strategy
a mgt strategy that pursues change by participation in assessing change, needs, values and goals
symbolic leader
a business leader who uses language and symbols and actions to establish and maintain a desired organizational culture
