Chapter 8 Flashcards
geographical structure
a bus approach that brings together ppl and jobs performed in the same location
job sharing
a mgt technique that splits one job between two ppl
flexible working hours
an employment arrangement that gives employees some choices in daily work hours
organic designs
organizational designs that are adaptive, using a decentralized and horizontal structure
organizational chart
a visual representation of the arrangement of work positions within an organization
matrix structure
a business approach that combines functional and divisional approaches to emphasize project or program teams
divisional structure
a business approach that groups together ppl working on the same product, in the same area or with similar customers
social network analysis
the identification of the informal structures and their embedded social relationships that are active in an organization
bureaucracy
a type of organization that emphasizes formal authority, rules, fairness and efficiency
formal structure
the official structure of the organization
empowerment
the act of giving ppl freedom to do their jobs as they think best
cross-functional team
a mgt technique that brings together members from diff functional depts
departmentalization
the process of grouping together ppl and jobs into work units
compressed workweek
an employment arrangement that allows a worker to complete a full-time job in less than five days
decentralization
an organizational characteristic in which top mgt allows lower levels to help make many decisions
mechanistic designs
organizational designs that are bureaucratic, using a centralized and vertical structure
team structure
a business approach that uses permanent and temporary cross-funstional teams to improve lateral relations
functional chimneys or functional silos problem
a lack of communication and coordination across functions
customer structure
a business approach that groups together ppl and jobs that serve the same customers or clients
informal structure
the set of unofficial relationships among an organization’s members
telecommuting
the use of IT to work at home or outside the office
span of control
the number of persons directly reporting to a manager
organizational design
the process of configuring organizations to meet environmental challenges
centralization
an organizational characteristic in whic top mgt keeps the power to make most decisions
virtual organization
an organization that uses information technologies to operate as a shifting network of alliances
product structure
a business approach that groups together ppl and jobs working on a single product or service
organization structure
a system of tasks, reporting relationships and communication linkages
delegation
the process of entrusting work to others
functional structure
a business approach that groups together ppl w similar skills who perform similar tasks
network structure
the use of IT to link w networks of outside suppliers and service contractors
division of labor
the workplace structure in which ppl and groups perform different jobs
organizing
the mgt function that involves arranging ppl and resources to work toward a goal
