chapter 11- leadership

Question 1

vision

Answer 1

a clear sense of the future

Question 2

integrity

Answer 2

honesty, credibility and consistency in putting values into action

Question 3

referent power

Answer 3

a type of power that achieves influence by personal identification

Question 4

servant leadership

Answer 4

a mgt style that focuses on serving others and helping them use their talents to help organizations best serve society

Question 5

transformational leadership

Answer 5

a mgt style that is inspirational and arouses extraordinary effort and performance

Question 6

laissez-faire leader

Answer 6

a manager who is disengaged, showing low task and people concerns

Question 7

autocratic leader

Answer 7

a manager who acts in unilateral command-and-control fashion

Question 8

legitimate power

Answer 8

a type of power that achieves influence by formal authority

Question 9

power

Answer 9

the ability to get someone else to do something you want done

Question 10

moral leadership

Answer 10

a mgt style that has integrity and appears to others as “good” or “right” by ethical standards

Question 11

expert power

Answer 11

a type of power that achieves influence by special knowledge

Question 12

coercive power

Answer 12

a type of power that achieves influence by punishment

Question 13

leadership style

Answer 13

the recurring pattern of behaviors exhibited by a leader

Question 14

contingency leadership perspective

Answer 14

a mgt philosophy that suggest that what is successful as a leadership style varies according to the situation and the ppl involved

Question 15

reward power

Answer 15

a type of power that achieves influence by offering something of value

Question 16

group decision

Answer 16

a decision that is made by group members themselves

Question 17

substitutes for leadership

Answer 17

factors in the work setting that direct work efforts without the involvement of a leader

Question 18

transactional leadership

Answer 18

a mgt style that directs the efforts of others through tasks, rewards and structures

Question 19

empowerment

Answer 19

giving ppl job freedom and power to influence affairs in the organization

Question 20

gender similarities hypothesis

Answer 20

the position that males and females have similar psychological makeups

Question 21

democratic leader

Answer 21

a manager who encourages participation w an emphasis on task and people

Question 22

visionary leadership

Answer 22

a mgt style that brings to the situation a clear sense of the future and an understanding of how to get there

Question 23

leadership

Answer 23

the process of inspiring others to work hard to accomplish important tasks

Question 24

emotional intelligence (EI)

Answer 24

the ability to manage our emotions in leadership and social relationships

Question 25

human relations

Answer 25

a mgt style that emphasizes ppl over tasks

Question 26

charismatic leader

Answer 26

a manager who develops special leader-follower relationships and inspires followers in extraordinary ways

Question 27

consultative decision

Answer 27

a decision that is made by a leader after receiving information, advice or opinions from group members

Question 28

interactive leadership

Answer 28

a mgt style that is strong on communicating, participation and dealing w problems by teamwork

Question 29

authority decision

Answer 29

a decision that is made by the leader and then communicated to the group