Chapter 7 Flashcards
operating objectives
specific results that organizations try to accomplish
competitive advantage
an ability to outperform rivals
crowdsourcing
strategic use of the internet to engage customers and potential customers in providing opinions and suggestions on products and their designs
vertical intergration
growth that occurs by acquiring suppliers or distributors
divestiture
selling off parts of the organization to refocus attention on core business areas
business strategy
identifies how a division or strategic business unit will compete in its product or service domain
functional strategy
a mgt strategy that guides activities within one specific area of operations
e-business strategy
a business approach that strategically uses the internet to gain competitive advantage
focused differentiation strategy
a bus approach that offers a unique product to a special market segment
co-opetition
the strategy of working w rivals on projects of mutual benefit
social media strategy
the use of social media to better engage w an organization’s customers, clients and external audiences in general
strategic mgt
the process of formulating and implementing strategies
concentration
expansion within an existing business area
growth strategy
a business approach that involves expansion og the organization’s current operations
downsizing
decreasing the size of operations
core competency
a special strength that gives an organization a competitive advantage