Chapter 7 SP Flashcards
attitude
a cognitive representation of an individuals evaluation of a person/group/thing/action/idea.
people can hold attributes about literally anything
attribute = evaluation!
persuasion
the process of forming, changing or strenghtening attitudes via communication
attitudes possible directions
positive, negative or neutral
how to measure attitudes
self-report: attitude schale (measuring intensity and direction)
mensen geven meer lagere nummers op een schaal van 0-10 dan van -5 tot 5:
dus mensen willen liever geen negatieve nummers gebruiken
implicit attitudes vs explicit attitudes
implicit: automatic evaluations about an object
implicit attitudes vs explicit attitudes
implicit: automatic evaluations about an object
explicit: the evaluation they overtly express
eentje is niet perse beter!
attitudes are useful because they help
master the environment
express connections with others
attitudes are assembled due to 3 factors:
- beliefs about attitude object
- feelings and emotions towards object
- information about past and current actions towards objects (vooral negative and heavy weighted info)
how do we master the environment via attitudes (2 functions)
- knowledge function: organizing and summarizing experiences with an attitude object
- instrumental function: helps us approach positive objects and avoid negative objects
and how do attitudes help us connect with others (2 functions)
- social identity function: helps us confirm to groups and show what we stand for
- impression management function: we try to support the thoughts that we think our environment also supports
we can form multiple attitudes about one object!!
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3 aspects of a mental representation
- cognitive info
- affective info
- behavioural info (past, present or future interactions w/ an object)
attitudes worden het meest veroorzaakt door …. (cognitive/affective/behavioural)
cognitive -> vooral door hearsay, niet door eigen experiences
affective info can also play a large role:
- attitudes come first, then cognitive
- attitudes can overrule cognitive info
- natural preferrence for pleasure over pain
- people differ naturally in temperament
information about behaviour can dominate when…
that behaviour is habitual
attitude forms via 3 mechanisms
- concistency: mensen gaan uit van wat ze al weten (want anders: cognitive dissonance)
- negative weighs more
- accessible info is more used
ambivalent attitude
als je een beetje met beide kanten eens bent -> neutraal (dus niet altijd uitgaan van consistency)
the stronger the association/attitude…
- the faster it comes
- the more it will substitute other information
- the less easily the attitude is changed
2 forms of persuasion
- rational messages (cognitive)
- emotional appeals
how do people deal with information about attitudes? 2 ways of processing
superficial processing: rely on accessible or salient info (meestal positief) -> simpel
systematic processing: meer complex
persuasion heuristic
when you see a cue that reminds you of an attitude (bv advertentie in een magazine)
peripheral route to persuasion
forming an attitude based on persuasion heuristics
classical condiioning
emotional appeals can influence our attitude about neutral objects