Chapter 7 Nurse-Client Relationship Key Terms Flashcards
is an activity that includes attending to and becoming fully involved in what the client says.
active listening
is used to demonstrate concern or affection
affective touch
which uses signs made by hand movements and finger spelling, an alphabetical substitute for words that have no sign
American Sign Language (ASL)
is one who performs health-related activities that a sick person cannot perform independently
caregiver
one who works with others to achieve a common goal
collaborator
an exchange of information) involves both sending and receiving messages between two or more people
communication
is unable to hear well enough to process spoken information
deaf
one who assigns a task to someone
delegator
one who provides information
educator
an intuitive awareness of what a client is experiencing) to perceive the client’s emotional state and need for support
empathy
an inability to use verbal language skills.
expressive aphasia
within 6 in
intimate space
has impaired hearing but is still able to perceive what is being said verbally when spoken at a louder level.
hard of hearing
the period of getting acquainted
introductory phase
body language includes nonverbal techniques such as facial expressions, posture, gestures, and body movements.
kinesics
an exchange of information without using spoken or written words
nonverbal communication
6 in to 4 ft
personal space
vocal sounds that are not actually words
paralanguage
more than 12 ft
public space
the use and relationship of space to communication varies among people from different cultural backgrounds.
proxemics
an association between two or more people that develops over time
relationship
intentionally withholding verbal commentary
silence
4 to 12 ft
social space
involves the personal contact required when performing nursing procedures
task-oriented touch
the period when the relationship comes to an end)
terminating phase
using words and gestures to accomplish a particular objective
therapeutic verbal communication
a tactile stimulus produced by making personal contact with another person or object occurs frequently in nurse–client relationships.
touch
communication that uses words) includes speaking, reading, and writing.
verbal communication
period during which tasks are performed
working phase
