Chapter 7 Nurse-Client Relationship Key Terms Flashcards

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1
Q

is an activity that includes attending to and becoming fully involved in what the client says.

A

active listening

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2
Q

is used to demonstrate concern or affection

A

affective touch

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3
Q

which uses signs made by hand movements and finger spelling, an alphabetical substitute for words that have no sign

A

American Sign Language (ASL)

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4
Q

is one who performs health-related activities that a sick person cannot perform independently

A

caregiver

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5
Q

one who works with others to achieve a common goal

A

collaborator

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6
Q

an exchange of information) involves both sending and receiving messages between two or more people

A

communication

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7
Q

is unable to hear well enough to process spoken information

A

deaf

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8
Q

one who assigns a task to someone

A

delegator

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9
Q

one who provides information

A

educator

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10
Q

an intuitive awareness of what a client is experiencing) to perceive the client’s emotional state and need for support

A

empathy

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11
Q

an inability to use verbal language skills.

A

expressive aphasia

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12
Q

within 6 in

A

intimate space

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12
Q

has impaired hearing but is still able to perceive what is being said verbally when spoken at a louder level.

A

hard of hearing

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13
Q

the period of getting acquainted

A

introductory phase

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14
Q

body language includes nonverbal techniques such as facial expressions, posture, gestures, and body movements.

A

kinesics

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15
Q

an exchange of information without using spoken or written words

A

nonverbal communication

16
Q

6 in to 4 ft

A

personal space

16
Q

vocal sounds that are not actually words

A

paralanguage

17
Q

more than 12 ft

A

public space

17
Q

the use and relationship of space to communication varies among people from different cultural backgrounds.

A

proxemics

18
Q

an association between two or more people that develops over time

A

relationship

19
Q

intentionally withholding verbal commentary

A

silence

20
Q

4 to 12 ft

A

social space

21
Q

involves the personal contact required when performing nursing procedures

A

task-oriented touch

22
Q

the period when the relationship comes to an end)

A

terminating phase

23
Q

using words and gestures to accomplish a particular objective

A

therapeutic verbal communication

24
Q

a tactile stimulus produced by making personal contact with another person or object occurs frequently in nurse–client relationships.

A

touch

25
Q

communication that uses words) includes speaking, reading, and writing.

A

verbal communication

26
Q

period during which tasks are performed

A

working phase